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    Hoss Movers

    5.0 (6 reviews)
    Open 7:00 am - 7:30 pm
    Updated 3 months ago

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    4 months ago

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    15 days ago

    They were very professional and did a great job packing and moving our furniture. They were on time, efficient and pleasant to work with.

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    8 months ago

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    10 months ago

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    Ask the Community - Hoss Movers

    Stevens Worldwide Van Lines

    Stevens Worldwide Van Lines

    (7 reviews)

    Stevens Van Lines (Saginaw, MI) was hired and contracted by me via SafeWay Moving & Storage (Lake…read moreForest, CA) to move our household goods from Southern California to Chicagoland. The "white glove" packing was completed on 8/27/18, goods were loaded on 8/28/18 and delivered on 9/4/18. As there was evidence of damage to some household goods, we had swiftly alerted the broker (SafeWay Moving & Storage) the same day of delivery, asking them to address the issue for us. After the broker confirmed they were getting nowhere w/ Stevens related to any damages, I was informed on 10/18/19 to file an official claim myself, which I did on 10/19/18. Relating to one of our most prized pieces of furniture, our buffet was rebuilt by the driver/team upon delivery. However, when the legs put back on underneath, either the wrong screws were used or they were tightened too much, puncturing the inside of the cabinet from the bottom up, which was completely unnoticeable until we had began loading the cabinet well after the team had gone. Without sending anyone to my property to physically inspect the damage, Stevens had swiftly denied my claim on 10/25, with the following rebuttal, which they continue using today. "As this item is one that would be used on a daily basis it is reasonable to conclude that if the loss occurred while the item was in our custody, it would have been noticed either at delivery or shortly thereafter. The damage/loss for this item was not reported until 46 days after delivery. We find that the 2nd element of Carmack has not been proven. When this shipment delivered you signed the inventories acknowledging that the shipment was received in apparent good condition unless otherwise noted. You did not note any damage to this item at the time of delivery. There is no evidence that the damage that is now being claimed is a result of our handling or that this item changed condition while under our care, custody, and control. Therefore, we must respectfully deny liability." Unfortunately, they continue holding their line on this excuse. And their contracts are written so vaguely that any wrongdoing will always be pointed back at the consumer while protecting their corporation.

    Really terrible moving company. I selected them because my agent suggested them and said it was a…read morefamily owned company, despite their being more expensive than others. They made several serious mistakes. Most could not possibly be corrected by filing a claim. Not only did they not take responsibility for their mistakes, they charged ME for one of their mistakes and went so far as to threaten collection action for that mistake of theirs. I wrote them a detailed letter explaining and asked them to think about what they should do to make it right... and ,crickets... no response at all. They showed by their actions that they don't care about their customers, only about getting paid, regardless of the reason. I've moved many times with many different movers. While all have had at least some problems, none were as bad as Stevens. Be careful. It's best to go elsewhere for your moving needs.

    Hoss Movers - movers - Updated May 2026

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