We dropped of a purse for repair with they said that it would be ready in about 2 weeks. After a…read moremonth I stopped by to see what was the problem. I was dismissed with "we will text you when it was ready". About 4 days before Christmas I returned and was told that I've would try. Two weeks later I returned and asked for my money returned but they couldn't find the purse. One week later I was notified that the purse was ready. He returned half of the money that I paid. They are a new business who took in way more work than they can handle. If you need something quickly go somewhere else. I

Best cobbler hands down in SC. The last time I went there he was on the less costly side and for…read morethe magic they work making old shoes like new they should charge more. They are a 5th generation locally owned cobbler shop, who do good work and have amazing service. Does it get any better?

Zero stars. Dropped off four pairs of heels. They said a week. I gave it 10 days. They couldn't…read morefind my shoes. I spotted two on the rack. They asked me to come back 4 hours later. They found the other shoes but they weren't done. Said two days. Went back 5 working days later to this sign (on Tuesday). Went back on Wednesday. Still locked up. Sign still up. That's four trips to pick up. Still NO SHOES! Never again.

Took my tux shoes in for repair (one sole separating) and a polish, and they promised I could pick…read morethem up by 4pm today, which leaves me plenty of time to make the dinner rehearsal tonight!!! Total "prepay" charge was only $12.50 :-)

This location was recently updated and I miss the way it was before the updates. But the Arcade…read moreMall is evolving and upgrading everything so I understand. The gentleman working is the shop is very nice and then show repair charges are very inexpensive (mine were $8). However, you may have to wander around to find him if he isn't in the shop when you arrive. I'm glad they remain in the mall

From the owner: Established in 1977. Located in Columbia, South Carolina. The company is categorized under Shoe…read morerepair.

I've been coming to this place for several years now. They do alterations and shoe repair. I've…read morenever used them for any shoe repairs, but I've used them to hem my slacks and skirts. They've always done a good job for me. Also they've always had the altering done on the day and time that was promised. I noticed the last time I was there, that payment was due in advance. I guess they've gotten stiffed a number of times. I've been pleased with their work, and I'm sure I'll return the next time I need an alteration done.

There is really nice staff that would quickly alter about any shirt or pants I brought in. Be sure…read moreto hang on to your claim check, as there is no way to locate items easily otherwise. There are changing rooms so you can put clothes on for measuring.

Absolutely disappointed! Took my satin heels in to be cut lower & the job done was awful! The…read moresatin fabric was raveling where it meets the heel tap! His explanation was it's the fabric! Really! Totally Unacceptable!!!! Sir if this is the best you can do....please close shop!!!! Sincerely, Never Again!

For years when I worked downtown, I would take my all my shoe repair needs to…read moreMel's. I never been disappointedwith his work. He's a very honest man. Hard-working and explains the work he does. My husband and I are very happy taking any of our shoe repair needs to him.