Rude , couldnt look at me the entire encounter, vividly needed help and was watching me struggle to…read moreread the product names. Watch me get into my car and stared me down til i left the parking lot very weird experience wouldn't recommend, selection wasnt even worth the time.

So rude. Came into the smoke shop and he rolled his eyes like he didn't even want to help me. I…read moreexpressed that I couldn't see the flavors on the vapes and he couldn't even read them to me, just watched me struggle to read them... didn't make eye contact with me the whole time. Acted like I was a burden. Never coming back here

Alien Smoke Shop is hands down the best smoke shop around! They always have the best prices and an…read moreawesome selection of vapes and pretty much anything else you could be looking for. The staff is super helpful, patient, and never make me feel rushed, even when I ask 20 questions or can't decide what I want This is honestly the only place I go to now. Great customer service, great products, and great prices every time. 10/10 would definitely recommend!

They are all wonderful employees. I always feel out of my element but they never hold that against…read moreme and help me the best they can. Thank you!

I had an issue with my card being used here, so I called in for help. Unfortunately, the woman who…read moreanswered was extremely rude. It was the worst customer service I've experienced. She wouldn't help with any of my concerns and was very unprofessional over the phone.

Nice building, clean shop, the lady was a bit flustered but nice overall. Average prices, can't…read morecomplain.

I love is smoke shop. Great people . They have so many different kinds of vapes…read more Thank you guys.

Every time I come here I'm not disappointed the staff is very knowledgeable and prices are…read moreaffordable I'm very happy with my diamond bong everything you make this your one stop shop. They carry top of the line quality glass pipes. Any question I have they Answer to a T You made my day guys. Thanks jake for always being genuine. Come get your coronavirus bongs

First time here and Anthony's service was knowledgeable and super helpful. The ambiance of this…read morespot is nice. There is a lot of flavors & brands to choose from. Let Anthony know your preference and he will tell you from the top of his head some recommendations, you will not regret. Vape is full of choices, Anthony won't let you get stuck with a flavor you don't like. Highly recommended!

Wow! I walked into this place with birthday money to spend. It was empty except for the person…read morebehind the counter having an argument on his phone with a purveyor. I went straight to him because the loose tobacco I wanted is kept behind the counter. I waited a moment for him to hold the call and acknowledge me. Instead, he held his hand up to me motioning me to wait, which I did. I gave him 30 seconds. That's when he motioned again for me to wait. I told him he needs to learn his business and walked out. Neighbor said they had the same experience with the same guy, as well. It's a shame because this used to be a nice shop with friendly, helpful staff. I hope there are new owners soon. Anaheim deserves better!

This is one of 3 places I only go to for my hookah needs. They have something in every price range…read morefor everyone. I just purchased my 3rd hookah from here. Been going here for over 5 years, the guys behind the counter are always cool and helpful. This is 1 of 2 of the best hookah spots I go to and the other is right down the street. I love the place and hate it at the same time cuz I want to buy a new hookah every time I go in.

Found it by luck and as I entered I was overly stimulated as to how much they have to offer. Well…read morelook no more and they are super nice. It was two dudes and they seemed really happy. Then again it was Halloween and I was wearing a Halloween custom. I shall return to grab incense as they have a nice wide selection. Reasonable prices and plastic is accepted. Stellar service with front row parking.

First time going here and definitely not the last. The shop itself is very clean and organized…read more Highly recommend to check it out. Very friendly staff, Great service and great prices

Literally just left this smoke shop & yet again, they've come through major. I had been…read morecontemplating a hot tool for a while now since I've got a Puffco peak pro, the tool it comes with just isn't it, I waste product just trying to get it in the damn chamber. Anyways, a little while ago Bear Quartz dropped a new trio 2.0 in sunset/orange color that matches my Puffco. By the time I decided to get it, completely sold out on best quartz official site. Today I made up my mind I'd get the bear quartz hot tool instead of the Puffco one, I have called I kid you not I called about 20 smoke shops in Orange County hunting down a trio 3.0, majority of them didn't even carry the trio 3.0 to begin with, some didn't even carry bear quartz at all. The ones that DID carry it stated they've been waiting for a shipment for a while now and have been sold out for over a month. I even went through bear quartz smoke shop map & NOTHING! I finally decided to call this smoke shop even tho they weren't included in the BQ map, but I've had good experiences here so far so I decided why not, I was willing to go to South OC to TRY to find one. Josh picked up the phone and answered my prayers, he made me the world's happiest little dabber. Great attitude/personality, friendly and happy to make a sale, had the EXACT trio 2.0 I was looking for and had plenty in stock. Thanks again Josh! In the process of making a story post so people know where to go!

Super clean, great hospitality such a great variety very welcoming and true to the hours 24 seven…read morelet's go