Had an amazing stay here during the Christmas season a few years ago. It was absolutely lovely…read more Their breakfast was delicious. And they have a special time in the day called "cozy hour" where each guests can have 1 complimentary drink (beer, wine, or juice). On Christmas day we actually went to spa attached to the hotel as a present to ourselves. We each got a massage. Jacuzzi. Steam room. Ice cold shower. And this calming tea they gave to all of the guests.

After disembarking from my cruise in Copenhagen, I spent the day exploring this beautiful city. I…read moreopted to stay here based on the availability and good reviews. Not to mention it was really close to Torvehallerne Square, which is around an eight-minute walk from the hotel. I arrived early, before check-in, and the reception staff offered to hold my luggage so I could explore the city. They give you a code and place it in a locked and video-monitored closet down in the basement. It was easy to do and safe for your belongings. After some exploring, I returned to the hotel around 4 PM and finally checked in. I was pleasantly surprised to find out that my single room had been upgraded to a larger room for free. I was stoked to hear that and loved the room and location they gave me. The room was beautifully furnished and was very clean! The only downside is the no AC. The temperature that day was in the low 60s (60-63 degrees). This may sound nice, but it was rather toasty in my room. They had a standing fan that, unfortunately, did not rotate, but it helped somewhat. They give you very heavy-duty duvets that are better for winter weather, but thankfully, I opened some of the windows in my room, which made it more bearable to sleep at night. The staff here was so friendly and accommodating. It's very close to plenty of sights, attractions, and restaurants. I would definitely stay here again. It's a beautifully decorated hotel, with lovely rooms and an excellent location.

This is very much a very nice American hotel, typical of Marriott. Having stayed previously that…read moreweek at a local hotel (St Annæ), which we throughly enjoyed, (5* rating) it was quite the culture change. We booked both as wheelchair accessible and while the Marriott has textured bathroom tile floors unlike the St Annæ's slippery smooth tiles, the lower than ADA allowed toilet was a problem. Also only one of the four table lamps worked. The room's door closer and threshold made egress very difficult. Staff was very helpful. The breakfast was good but subpar to the local hotel's. The location is pretty along the harbor, next to BIG's swimming and sauna chalet, and they provide robes and towels for daring guests. However it is a bit isolated from the many nicer local shops and restaurants.

This is a beautiful hotel with beautiful views. I got upgraded to a corner room and loved the view…read moreof the canal. My room was spacious, quiet, and relaxing. The staff is friendly and quick to help. There are several amenities available on-site. The bathtub is high with a slope on all sides, making it very slippery to get in and out (1/2 star off). There is no rubber bath mat to prevent slippage. Be careful. The location is great if you are looking to mostly stay on the canal and walk around the boardwalk. However, it is 15 minute walk to the nearest metro station and city center. There is a hotel restaurant, but no other restaurants nearby within 15 minute walk. This is fine for the summer, but inconvenient in sub-zero temperatures (1/2 star off). I stayed here in February, so found myself rather trapped unless I take a taxi everywhere.

The grande dame of Copenhagen. A mere 270 years old, it has aged gracefully and has been maintained…read more(and upgraded) meticulously. Service is outstanding. It is pricey, but worth every Kroner!

So didn't stay at the hotel but had the most delicious Fastelavnsbolle Gammeldags at their Maison…read moreD'Angleterre. Super cute and cosy cafe! Everything is pink so have a mother/daughter break here! Superb service of course! Come in mid-morning to avoid the afternoon crowds.

Very nice hotel in a great location in a touristy area. I have a view of the water from my corner…read moreroom on the fifth floor. It's quiet up here. The staff I've met have been great.

Beautiful boutique hotel! One of the best locations in all of Copenhagen. Comfortable bedding,…read moremodern Danish design within the historic building. We will be back!

Copenhagen, Denmark. In an old building, super close to the København central train station,…read more I've come to love this hotel. Why? 3 reasons: Its in Vesterbro, one of my fave hoods in CPH. The vibe is Balinese which threw me off-- Im used to a Scandi vibe everywhere Ive stayed in the city. The all organic delish breakfasts. The bedding and fabrics in the room are also organic! Its soo fun to stay here, theres a sauna with massage services, there are Vespas in random parts of the buildings and courtyard and staff wear Indonesian style uniforms. Inside the room, every detail was well planned and designed for practical functional use. I was sooo into the heated bathroom floor, I made a point to go without slippers. :) The small hotel bar/resto hosts serves superr delicious food and drink, ask for Franco. Staying at Axel G was a niiiiiceee surprise , i loved it so much, Im gonna be back. Be aware tho there is no air conditioning. Fans are provided in the rooms. End of Yelp.

This was a fantastic hotel! We got the spa & breakfast package, which I highly recommend. We used…read morethe spa every single day, and it was the best part of our stay! The sauna was amazing and got very hot, and we really enjoyed getting to use the cold plunge in between sauna sessions. There's also a steam room, infrared sauna, and jacuzzi. I also tried the mud mask and coffee scrub at the spa. We got a spa tote that included robes and flip flops, so no need to pack your own. The breakfast buffet was delicious as well and had a variety of options. The room was nicely decorated, bed was comfy, heater worked well during the winter, and there were amenities that we weren't expecting (toothbrush, toothpaste tablet, etc). I'd definitely stay at a Guldsmeden hotel again!

I'm not saying the place was awesome, but given what I paid to sleep there, I think they did a…read morepretty solid job of things. The city is not an inexpensive place, and I was a bit surprised to find anywhere for the price they offer. That it isn't smack on top of the public trans is a pest, perhaps, but it's a short cab ride to drop your luggage if you don't feel like going the two block walk from the nearest bus stop, and the place is usually quiet, which I found frankly refreshing. The cost includes linen, if not a towel, a key card that grants access to your room and your personal locker which obviates the need of bringing a lock, and there's an add-on option for a cheap all-you-can-eat breakfast [I had a lot of muesli and hot tea]. The rooms and bathrooms both were spotless when I stayed, and the hot water was plentiful. They did -not- have a kitchen which troubled me a bit, but they'll allow you to bring food from outside, just not alcohol.

This is one of the worst hostels I've stayed in. I thoroughly hated my whole experience here…read more It's NOT close to the Central train station. If carrying or wearing luggage, it's far too long a walk, I would suggest a bus. Once you've lightened your load it's possible to walk the city, but I'd still want to get back to the area before dark. The route to the hostel is through quiet side streets in a not-so-great area of town. Once you find the place, check in takes forever. When you get to your room, you're affronted with 3 bunk high beds and lockers that are noisy and faulty. I was unlucky enough to get a bed on the top, which was incredibly hard for me to get to because I'm not exactly tall. I was afraid to take cold medication because there was no guard rail of any kind, nor was getting down any easier than getting up. The bed felt rickety, the mattress was uncomfortable and the room was loud. The internet didn't work at all in the room. For that matter it didn't really work anywhere else very well either. And then there's the bathroom. It always stank, the floor was always covered in water. The showers had nowhere to put/hang your clothes or towel. The doors were always open, both the one leading into the hostel and the one leading outside, so there were often bugs. The toilets often didn't even work. Traveling expensive countries is nothing new to me. The price of this hostel was faaaaar too high for it's quality, regardless if it's Denmark.

It's September 2, 2024 and I'm packing shortly to return to New Jersey on this American Labor Day,…read morehaving stayed at this Palace since August 24. First real vacation in over seven or eight years. What an incredible choice I made staying here. It's hard to distinguish my deep affection and unbridled love for Danes and Denmark from just how much I loved staying here. Well, actually maybe not. The same qualities I was raised to appreciate and strive to emulate infused every aspect of my stay. Promptness, pristine manners, lively cheeriness and on and on. No request or inquiry was ever met by any Scandi staff member with anything less than cheery efficiency. The hotel is spotless yet still bears the regal fingerprints of time - over 100 years standing through Wars and Covid, downturns of all kinds but again the pride of Danes - not arrogant but joyous pride, has proven to be this fine grand lady of an edifice's key to thrive-al. I walked every hall of this enormous architectural marvel one evening. Discretely tucked away in two hallways were black and white photos of moments of history here - of royalty from Hollywood to London, of greatness. Even Judy Garland stayed here for what became her last concert of her life. I worked and slept and ate and healed here these nine days away. I occasionally imagined May 4, 1945 down there in the Rådhuspladsen from my balcony, imaging my mother crazy with glee in seas of freed Danes dancing and singing and crying and being fully alive again after the German Wargrip was loosened forever and her friend Uffe climbed up in the Tower to Jerry rig the electric and explode their five years' darkness in the forever light of freedom. It's that same esprit d'Danmark that thrums from the townhall square night and day with music and giddy tourists and sun worshipping locals and it's not bothersome or distracting or disturbing to hear but it's instead, life affirming and a celebration of community. Proud of life. The Danes that run this fine hotel celebrate life and are alive with every cheerful staff greeting, with every dazzling ergonomic modernism (Ike the double sets of thick balcony doors which SILENCE the bells incredibly nicely but when one wants to bathe in the bells' sonorous sounds, one simply throws open the doors) and with every swift little green cleaning of the rooms. I outright reject the accuracy or fairness of the few minor grumbles I saw in other reviews. Unfair, unwarranted and utter nonsense. My one challenge was having to find a workspace during my stay. It stands to reason the Dane's work-life balance would have only modest work desks in their rooms but as luck would have it, a truly spacious and quiet conference table is on the fourth floor in the hall complete with electrical outlets! As I pack, I'll miss the nine balmy days of August unbroken sun, my nights of infant-deep sleep on this comfy bed, the incredible breakfasts, the room of a shower, my beloved Rådhuspladsen outside my 100 year old balcony and the great, great joy It has been staying here. May the hotel stand for another 100 years and may I return throughout!

Great location in central Copenhagen with old school charm. Right on the Stroget shopping area and…read morevery close to metro. Our room felt "tired", and the shower was virtually impossible to get consistent pressure and temperature of water.

It's such a cute little hotel that is owned by a non-profit that serves sailors. When we checked…read morein, we had the most wonderful chat with the front desk lady (I lost my note, but I think her name is Miriam). She told us so much of the history of the hotel, so it just made the stay more special. It started as a safe place to stay for sailors and morphed over time to become what it is. She shared her knowledge of sites to see. The location was absolutely 5*. Look out the window and you see a postcard view of Copenhagen that everyone thinks of. The room itself wasn't fancy like a Ritz, but the cozy boutique atmosphere makes up for all that. The room was nice and clean, had a comfortable bed, lots of windows that open up to fresh air. It turned out there was a downside to that as well. People were out all night, so we could hear all the drunken singing in the street through the night, but that was not the fault of the hotel. Maybe the beer brewers, but not the hotel.

Will not return! Noisy and poor/no wifi internet so we left early and they refused to refund any…read moreportion even though we heard them give new guests a room as we left. The most important feature of a hotel is a comfortable bed and quiet room. We were pleased when we had rooms facing the inside courtyard (instead of the noisy street) but very early in the morning, we were rudely awaken to sustained loud clattering over cobblestones. The next most important feature is wifi internet: the wifi internet was spotty and kept dropping for 1.5 hours and then went down completed for over 1.5 hours and then we gave up; we reported it and it was not fixed. We stayed in 5 hotels across 5 cities in 3 countries and this was the worst hotel considering the cost. Their cancellation policy was not aligned with the other hotels (2 day cancellation vs. 1 day or same day cancellation). We stayed here based on the stellar reviews but were very disappointed. The hotel is located right on the Nyhavn canal in the heart of what had to be the most touristy area. It is a haul to get to the Little Mermaid or any good food. The beds are comfortable with a teeny bathroom (what you might expect on a cruise) with no counter space. There is 1 small Sony TV in 1 room with very little storage space. The included breakfast was good with cheese, cold cuts, cereals and breads (but in comparison to the other 4 Scandanavian hotels it was actually the least varied and Spartan). Don't make the mistake of staying here. You can get a better quieter hotel for the money!

Overall, this hotel day was really good. The lobby was great. The…read more balcony on the fifth floor was great and mattress is quite comfortable. Definitely would recommend.

Poor Customer Service and Zero Flexibility After Accidental Cancellation…read more Accidentally canceled a reservation through Expedia and immediately contacted both Expedia and the hotel within minutes trying to reinstate it. Despite the stay being weeks away and rooms still available, customer service has been extremely unhelpful and nearly impossible to reach directly. Emails bounce back, communication is poor, and there seems to be zero flexibility or effort to assist paying customers after an honest mistake involving a $700+ reservation. Very disappointing experience before even arriving at the hotel.

As Andrew M. noted in March of 2024, this hotel has gone through major changes, in addition to…read morechange of management. Andrew mentions "an amazing gym" but the gym (at least when we were there) is NOT part of the hotel (it's attached to the hotel) and guests do not automatically have access to it. I don't know if this is a change between when he was there in 2024 and when we were there in September of this year. Like many of these fancy hotels, the lobby is very pretty. However, it's a weird hotel. They don't have a main desk. Instead, they "encourage" people to do self-check in, even to extent that they make their own room keys! They have a bunch of kiosks to do this. As an alternative, they have a people with tablets that can check you in (which we did). However, it's the room that really bothered me. Let's start with something important to all guests: toilet paper. Well, not the toilet paper itself, but the lack of even ONE backup roll. This is not something you want to discover. When I called down to the desk (or operator), I was told that I needed to pick it up myself. There were no tissues. There wasn't any folder or information about the hotel. Instead you can scan a QR code, but that only takes you to their very unhelpful website (which stated that their restaurant, Blue Elephant, was closed -- it was open!) There was no clock, no space for clothes. Our view was the top of the attached casino -- ugly as sin. In short, the room was pretty bad.

The hotel has recently gone through a significant renovation. Lets start with…read more... The good: -Welcoming stylish lobby - Comfortable, clean quiet rooms. - AMAZING gym. Truly the best hotel gym I have ever experienced - Breakfast - Fantastic and fresh selection of fruit, yoghurt, breads, hot dishes, cheeses, cold cuts, coffee. The not so good - Housekeeping was very hit and miss. On my last day housekeeping came at 6:00pm. Sometimes toiletries were restocked, sometimes not. - Location - meh, close'ish to downtown but there are better hotels actually downtown. The Bad - The lounge bar/restaurant - Food was very subpar. Service just downright sucked. Took over 1 hr for an app, 90 mins to get a main. And it was barely edible. Really frustrating after a long day of travel - Never asked if I wanted to authorize my card at check in which I am very used to. So when I tried to charge a drink to room I then had to go to reception (spent 10 mins in line) to ask to authorize my card so I could do room charges - Elevators cannot cope when there is a conference going on in the hotel. Be prepared to ride up to get down. - Overall customer service. Calling down to reception/guest services was pointless. Never answered. Other - The staff when you did interact seemed overwhelmed and under trained.