Do not stay here if it's hot - our AC is stuck at 23.5 C - I am sweating can't sleep and their…read moreanswer was a shrug when they send up a tech. Basically told me to wait for it to cool despite me setting it as 20.5 nearly eight hours ago. It's humid, hot and gross and they could care less. Also had a gecko in our room, which was cute, but not so great with a kiddo who doesn't like things like that and literally tech laughed when I pointed it out and just left. Was initially excited cause location is great, hotel looks like, but heat in room is unbearable and the high was only 86 today - no excuse to not have cooler AC.

We ended up staying here twice throughout our trip. The location is very close to the train/transit…read morearea, which made it very easy to arrive and depart. There's also some decent food options nearby, you can find some great local spots. The lobby/garden area was stunning. Both rooms we had were clean and relatively spacious. For the price we paid, I wish they had better in room amenities. I did appreciate the large plush towels and extremely comfortable bedding, but I would have loved more toiletries. We took advantage of their "Memorable Moment" package were we did a 30-minute gondola ride and snacks in the kitchen. I wasn't generally impressed, the food was too unique for me and I didn't eat any of it. I would return if I'm back in Venice.

This hotel is so cool! Customer service is great. They are so awesome here! It's right by the…read moreriver, has a great view, a cute little bar. And also on the way to get to it, you kind of feel like you are going through a mysterious tunnel! Super fun, good location! I would definitely stay here again! The decor is awesome!

Amazing hotel right on the Grand Canal. Not only is this hotel very charming, but the owners Matteo…read moreand Barbara and all of their staff gave the best customer service I've ever had at a hotel including some of the top 5 star hotels. They make you feel like family and spoil you with their freshly made homemade breakfast goodies. Really a great experience! Can't recommend enough!

This hotel is absolutely gorgeous! We stayed here 3 nights and enjoyed every minute of our stay…read more The lobby is beautiful and smells amazing. The staff is extremely accommodating and always welcoming us as we come and go. They help with all of our bags and everything we needed during our stay. The room was large especially for Italy and European hotels. It had a huge closet and large bathroom. The bed was wonderful and comfortable with fluffy down pillows and comforter. There was a welcome treat left for us with some special cookies. The mini bar is well stocked and reasonably priced. The bathroom has a walk in shower, big vanity and mirror and toilet plus bidet. The best feature was the towel heater! Not only does this dry your towels quickly but the warm towel as you step out of the shower is divine! All toiletries are provided including little extras like toothbrushes and shower caps. There was a hair dryer as well. The bathroom was well appointed. There is no detail left out at this hotel. The customer care is exceptionally good. They ensure every detail and comfort is provided. They are always willing to call water taxis and provide recommendations for dining. The lounge and bar are also lovely and they take exceptional care of guests. This will be our go to hotel chain especially this hotel in Venice for the lavish experience. Everything here was wonderful and we thoroughly enjoyed ourselves!

First and only night in Venice. 3.5 would be my actual rating but won't bump up to 4. It is a nice…read moreclean hotel in a very convenient location. Staff was friendly, accommodating, and professional. At the same time I was not blown away. My biggest issue and reason for my 3 stars is mostly based on the fact that I could/would not stay more than one night. We had a view of a wall and it was a struggle to even get to the window to look out. I didn't want to spend time in the room due to the fact that with no light coming in the room was dark. Not what I pictured my night in Venice to be. Others in our group had a similar lack luster view. Make sure you request a room with some kind of view. Breakfast was from 7 to 10am...we missed our "free" breakfast as we had to leave by 7am for the airport. They hotel provided a "breakfast to go" bag which was quite nice. I was impressed with that. The room has an Italian decour with gold and red colors. Shampoo and hand soap in pump bottles not individual containers. Coffee machine was excellent. Bidet in each room. Bed was comfy enough but I have had much better. Short walk to great cafes, restaurants and stores. 25 min walk to the heart of Venice. Depending how you go to airport (water taxi, car, bus and water taxi) I would say approximately 35 min. Hotel lobby is very nice, smaller than expected, and water and apples upon checking in. If I returned to Venice I personally would stay elsewhere.

I loved staying here as most hotels are kind of run down and old school but this one is pretty…read moreclassic and gave us a good Venetian stay! I loved the breakfast buffet and the host recommended us an amazing trattoria as a local recommendation and I really loved that. They accommodated us when I needed extra cups in the room and was super friendly.

I'm giving this hotel 5 stars because it's been about 4 years and I'm here on Yelp now looking for…read morethe hotel link so I can plan a return trip in 2021 (God willing!). I'm sorry I didn't review sooner! We loved the location, the hospitality of the staff, and I'm still thinking about the torta della nona that was on the breakfast spread. I came home and baked one myself, with their help getting a recipe! There is no elevator and the staircase is narrow but if you're not walking your butt off when you're in Venice you should be!! So what's a few more steps? I get my best exercise on vacation!

My stay here was wonderful. It truly was! Our rooms were elegant with room slippers and pristine…read morerobes. The rooms were spacious and so was the bathroom. Everything was extremely clean. There was a bar in the lobby and on the roof top. We had breakfast every day. The front desk staff was helpful and kind. The service staff was quick and ready to serve our every need with a smile. The hotel is located in the perfect spot. It was located not far from the St. Marck's Square. There were shops and restaurants right at our finger tips. The gondola company we used was close to our hotel and so were the water taxis and water buses. It was a wonderful hotel in a perfect spot. I hope to come back here again.

We had an excellent stay! Hotel was in a great location, beautiful lobby, quiet, and very clean…read more The service was wonderful. 4 stars as the towels had some marks on them and were dirty, and tub had a bit of dirt. Had an excellent stay and would return in the future!

Stayed here on our recent trip to Venice. What a treat. Literally in the middle of it all along the…read morecanals. It was a little hard to get to from the main port where the water taxi dropped us off. We figured it out and checked in, that elevator was rather small as in it barely fit me and my check in elevator. The room was decent and very clean. The staff was all very helpful and there is a restaurant attached to the bottom. Quite affordable for the muscles travelers budget. The hotel room was clean, had ac, and put us at the center of it all.

Amazing food off the beaten path, yet great food and great prices and great service. Right by the…read moregondola ride

This was a very nice hotel. The room was clean and very pleasant. All of the people who worked…read morethere were extremely polite, pleasant, and very helpful. One of the things that really was outstanding was the morning breakfast. A great breakfast to get your day off on a perfect foot. We love staying here and it was very central to everything we needed to do. Because of this amazing hotel our stay was that much better

We truly loved this hotel located right on a canal near the train station. Perfect service, so…read morebeautiful!

Maybe one of the best places in Venice for a happy hour cocktail or a post-dinner digestif, or both…read moreis the lobby bar in the Hotel Daneli. A beautiful bar in a soaring lobby wonderfully decorated if you go at Christmas time. Friendly fun service on a great bar.

I stayed here a number of years ago for a weekend in February, right at the beginning of Carnival…read more I coordinated a weekend with a lovely woman I was seeing - see had meetings in Milan and I was going to Munich after this. At the time I was Starwood Platinum, and I booked a King room with a view of the canal. As we checked in - after the train ride from Milan, the long water Vaporetto ride, and the cold walk from the square - the staff was quite friendly as they informed us ... I had been upgraded to a suite with a terrace on the top floor! Right across the canal from the room was the Basilica, with the Lagoon behind it and Lido off in the distance. The furnature was pure classical period style and the terrace was larger than my next room in Munich. Unfortunately it was February so the Terrace was of little use and some of the hotel facilities were not open. But it was fabulous anyway. Now, my stay may not be typical, not everyone gets upgraded to a $2,500/night hotel room. The location is great - easy walking to just about any part of Venezia. The staff was friendly and helpful. Not sure about wifi and connectivity - when we were in the room we weren't surfing the internet.