3.5 star hotel at a 4 star price!…read more W Punta de Mita is a fine hotel, tucked about 45 minutes away from Puerto Vallarta on a no traffic day, and maybe 75 minutes if there is bad weather. Two pools, one for all ages and another solely for adults. I think there were really only 4 restaurants in the entire hotel site. Chevycheria, which is a beach ceviche spot. Spice Market, which was Vietnamese. Venazu, which admittedly I didn't visit. And Rubra, which has a $200.00 tasting menu. There's also the pool food, which was perfectly adequate. If you're more of a vacationer than a traveler, then I think you'll find your stay here more than enjoyable. It is a hassle trying to get an uber to get you to the airport or to puerto vallarta, but there are also 2 or 3 other hotels in the area, so there may be drivers around. Regarding my experience, I was slightly annoyed that I didn't get a Marriot Elite upgrade to my room (the hostess said since I booked with points, that was a no-go). In reading someone else's Yelp review, they mentioned they at least got free breakfasts, which annoys me even more now since I wasn't offered that. Cleaning was spotty, as the first day the room wasn't cleaned until 6:00pm or so. The next day the room wasn't even cleaned at all. Overall, not an incredibly huge fan.

We had the absolute BEST and I mean BEST trip ever at the W Punta de Mita. The W Punta Mita took…read morecare of every wish and need going above and beyond at every step. It was pure relaxation and amazing vibes all around. The property is truly stunning from the rooms, to the restaurants, the pools, the beach (our favorite), and the spa (absolutely must book something at the Spa to experience it). The excursion we booked was great and very easy to coordinate as you can book through the hotel. Truly what made this trip so special though was staff. They were absolutely amazing and all so kind. From the front to desk to wait staff to spa to bellhops. A couple special shoutouts below and I hope whoever is reading this gets to meet them: Itza: AMAZING poolside service. We loved getting to know her and she was so kind to us and remembered our orders after the first day so we would come down to the pool or back from the beach and have our drinks waiting for us. Augustino: Incredibly friendly and anticipated everything we could need. He had waters waiting for us at our chairs, drink refills just as we finished our current drinks, great food recommendations, and even better conversations. Gabby: At venazu she was our waitress on our first night and she was so fun to talk to. We chatted with her throughout the rest of our stay and is so much fun! Marco: FANTASTIC bartender at the living room bar. Was so nice chatting with him and having him make some cocktails or trying new liquors we haven't had before. Leiti & Gustavo: Both were fantastic at the front desk from check-in to check-out. We stopped by a few times throughout our stay to check on things and they were always so kind and helpful. Estella & Josue: Both helped us coordinate transportation to and from the airport and also an excursion to the marietas islands (you MUST go). Josue was so detail oriented and very easy to work with and Estella was amazing too. We will definitely be coming back again and making it a yearly trip :)

Stayed here when they first opened. This a on the quieter side of Bucerías. Nice pool and chairs as…read moreany resort hotel would have. Rooms can range from tight to a more spacious suite style. Staff are predominately Spanish speaking. The place is kept clean. There is a restaurant on site with a beautiful ocean view. Kitchenettes are also in suites if you choose to cook a little. But no stoves, only cool tops.

Had a terrific lunch with friends and family yesterday under the palapas with a commanding view of…read morethe beach. The shrimp tacos were fantastic, as were the nachos, pica de galo and guacamole. The staff are warm, friendly and attentive and provided great service. Will definitely dine there again and take advantage of the Friday 6:00 - 9:00 pm BBQ.

By far the worst resort customer service we've ever experience with a "5 star resort". I have never…read morehad to follow up on an email 5-6x to get a response, and still they have yet to respond. Better to take your money somewhere else to a resort where they actually care about their customer service. DO NOT recommend staying here. Pay a little extra and go to a resort that actually cares.

Staying in nearby Nayarit on a family vacation, my husband decided we needed a get-away from the…read morekids... He started looking at resorts and beach clubs that offered day passes during a busy time of year (Christmas holidays) and came up short. Until he was put in touch with Imanta Resort, that is. A few days later, we went, along with two other couples to spend the day at Imanta. It was quite the exclusive get-away, and just what we needed. We spent the morning on a nearby hike and then found our way to Imanta and needless to say, we were not disappointed. We were warmly welcomed by Jeremi, who took us in a golf cart from the reception area to the beach club. That's where we met Pete and his staff, who made us delectable drinks and eats to enjoy all afternoon long. We took turns getting pampered with some outdoor spa services and taking in one of the most scenic and beautiful beach spots in super comfortable day beds. At the end of the day, Fernando took us to reception and gave us a tour of the rooftop bar / restaurant. We were all disappointed to learn that we couldn't stay for dinner as they were full for the evening. Yes, it's pricey, but if you are in need of some quiet time at a top knotch, beautiful venue on the beach, and can make it work, I highly recommend a visit to Imanta!

Do not stay here. Waist of money. They say it's a 5 star hotel and i would say a 1 star hostel has…read morebetter amenities than this place. First there is no where on the property to relax. Your room is fine at night but once you are sick of the party at the pool and want to relax you will hear the loud club music come through your room. There is a "quiet" pool on property but quiet it is not. You will be bombarded by people bringing their loud speakers or locals that have day passes for, not kidding, 17 pesos ($1) singing out of key drunk the entire time there. When you ask security to ask them to move to the loud pool they never come. Again not asking them to be kicked out everyone vacations differently but asking them to go where there is a pool specifically for their style vacation. However, the resort encourages this by playing loud party music at the quiet pool most of the time. By the way bet it doesn't say anywhere online when you book that the first night at a so called 5 star hotel you will be told that your first day you have to eat at the buffet and there are no other options for you because the booking system shuts down at 3pm right as you check in. Don't get me wrong to be honest the buffet is the only good food you will have the whole trip so after staying here I see why. The restaurants are terrible food. Not to mention half will be closed due to not being at capacity. Forcing you to not have options when you pick where you want to eat. The worse by far is the Asian restaurant. I do want to say service 50% of the time is fantastic at restaurants but sometimes it's barely can be called service. Alcohol. You will not get what you paid for. Liquor is watered down forcing you to stick to things that can't be altered like wine or beer and not always the best for a long day at the pool. The pool will be broken 90% of the time with so much junk pushed into the pools from drinks. And the staff at night will just push all the stuff off the pool into it vs into the brush. Which was disgusting. You will be forced to be in their timeshare presentation and if you decline they will hound you daily until you do. Even if you politely decline several times. I also met several that are a part of the palladium travel club and their experiences are not worth a penny they already spent. Oh and we had a poisonous scorpion in our room on the second night. When we asked the staff they said they never see them. We thought we had been stung so we went to the doctor and he said they are there all the time. Why the need to lie about scorpions I get it we are in the jungle. Overall this resort (better referred to as a brothel) has gone down hill massively since we last stayed in 2017. Do not waste your money. If you would like to stay here fly to Mexico and find a travel agent in the city so you can take advantage of the cheaper pricing because to spend more than $1 a day here is way over spent. Stay here at your own risk because the staff will laugh at you if you bring your concerns to them and complain. If you are a local that wants a turn up party you will love this place it's cheap and so is the resort. If I could give them negative stars I would.

Grand Palladium Punta Cana…read more We recently stayed at Grand Palladium Punta Cana and had a mixed experience. While the property itself is beautiful and the specialty restaurants were absolutely amazing, the overall food quality especially at the buffet was disappointing. Unfortunately, the buffet selections were far below expectations, and we ended up avoiding it after the first day. We traveled with kids (ages 5 and 8), and while the pools were nice, there wasn't much else to keep them entertained. They didn't enjoy the kids club, mainly because the activities and toys seemed geared more toward toddlers. We reserved two rooms, and one of them was constantly hot when not in use. It seems like the A/C system shuts off when no one is in the room, making it uncomfortable every time we returned. On a positive note, the drinks were plentiful and very good, and the resort grounds are well-kept. However, between the food and lack of engaging activities for our kids, we've decided this likely won't be a return destination for our family. We'll probably stick to cruising or explore other all-inclusive options better suited for both adults and children.

My partner Anthony and I recently stayed at this all-inclusive resort, and from start to finish, it…read morewas an unforgettable experience. We already can't wait to return! Let's start with the only hiccup we experienced: the check-in process. When we arrived, the line was super long due to a large group arriving at the same time. It took about 45 minutes to check in, followed by another long wait for a golf cart to take us to our room. My only suggestion would be to create a separate line for guests who are not part of big groups to help streamline the process for everyone. That being said, once we were settled in, everything else was absolutely perfect. The staff is what truly made our stay exceptional. Every single person we passed greeted us with a smile and a warm "hello," "good morning," or "good evening." It felt like we were being welcomed by family. A few standout individuals deserve special recognition: Vanessa, our server at the beach club cabana, was an absolute angel. So sweet, so attentive--we had her two days in a row and felt like we had known her for years. From the moment we met her, she went above and beyond to make sure every part of our day was seamless. Always greeting us with the warmest smile and such genuine care, she made us feel like VIPs. Alberto at the front desk has the kindest energy. He checked in with us often, gave us great recommendations, and always made sure we felt taken care of. We hope he's there to greet us when we come back! He truly made us feel so special. Every time we saw him, it made our day better. Honestly, I don't even want to imagine coming back and not seeing him here--it just wouldn't be the same. Alberto is the besttttt. He's one of those rare people who truly loves what he does and pours his heart into it, and it shows in every single interaction. I wish we could do more than just leave a tip and a review--he (and so many of the amazing staff) deserve a promotion, a bonus, and all the recognition in the world. Alberto, if you're reading this: thank you for everything. You're forever part of our travel story, and we already can't wait to see you again. Benny, the bartender, made the best drinks we've ever had at an all-inclusive. The fact that you can upgrade to premium liquors was a nice touch, and he made sure to get to know us personally. Benny if you are reading this, I hope we get to practice our spanish and english together when we get back and we can't wait for those tasty drinks!! Miguel & Guadalupe at the buffet welcomed us like family and made each visit a pleasure. Miguel & Guadalupe if you are reading this thank you for your incredible service we hope to see you when we come back! Rosalinda, our concierge, was phenomenal--always smiling, always attentive, and truly went above and beyond for us. She was an absolute gem. She checked in on us constantly, made sure we had everything we needed, and was always one step ahead. I I was so moved by her kindness and dedication that I even wrote her a personal note before we left--that's how much of an impact she had on our experience. I truly hope she is still here when we return, because I can't imagine having anyone else as our concierge at the spa. Rosalinda, if you're reading this--thank you from the bottom of our hearts. You made our trip unforgettable. The spa team deserves its own shoutout. We had massages that left us floating on air. The spa itself is like a peaceful oasis with a private pool, sauna, and steam room. The ladies who gave us our massages were incredibly skilled and kind. We loved every second of it. On top of all that, the resort grounds are stunning. There are so many pools to explore, beautiful beach views, and plenty of spots to relax and recharge. This was one of those rare vacations where you leave already planning your return. The staff here isn't just doing a job--they're creating a home-away-from-home for every guest. They all deserve a huge thank you (and a raise!) because our stay would not have been what it was without them. Thank you for such an amazing stay. We'll see you soon! I am wishing the staff all the BEST truly they deserve it - they made our stay unforgettable. Genesis & Anthony

Absolute nightmare! Stay anywhere else besides this Delta (Marriott) property. Want to wait two…read morehours for a buffet with no food, or when there is food it's worse then a school cafeteria, want to be sprayed with commercial grade pesticide while swimming with kids, want to pay three times what the locals pay to be told you showed up the wrong time of year, listen to everything your neighbors say and do, listen to them blast music until 2am and start again at 5am, hear every toilet in the building flush, then this is the resort for you! Don't get me wrong, the property itself is breathtaking. I mean just beautiful. More pools than you can swim in while here. You are in the jungle and it's great. Has a breath taking view of the Bay of Banderas. You get excited when you see the iguanas as they are large and fun to watch. Until you are floating in the lazy river and have multiple pieces of iguana fecal matter floating next to your face and realize why the water is so murky. Some of the daytime staff is really nice and want to be of service while you are on vacation. The rest of the staff, especially the night staff do not care. They will remind you over and over you traveled during the wrong time of year, apparently we came three weeks late for international travel. This is according to Management, Carmine (Night Front Desk Manager) made it clear we are not welcome and should have known this time of year is for locals only. Even met a Canadian family who had the same experience with management. That you have to be ok with the extremely limited food options and hours of operations. That running out of hamburgers or potatoes is a normal thing. That you are at a Mexican resort with NO Mexican food. This is hands down the worst service I have ever dealt with. Especially when they tell you the commercial grade pesticide they spray multiple times a day on property, while swimming in the pools, is safe for you and your family to breathe in. Yet, the employees spraying it are wearing commercial grade masks to go with the commercial grade pesticide being sprayed. Four different occasions this happened, covers your entire body, you get a mouthful of bug killer and chemicals while trying to relax on vacation. They are saying it's safe to their patrons, safe to breathe bug repellent. Just absolutely floored over that. They could spray in the middle of the night, instead middle of the day while it's at capacity. Off property is great. Lots of things to explore and do. Will be coming back to Mexico, will not be coming back to this property.

This is hands-down the best all-inclusive resort that I have ever stayed at in my entire life and…read moretrust me. I've stayed that many. I was recently here for a president's club trip and it was beyond phenomenal. Special shout out to our concierge Dulce! I thought I lost my wedding ring and wedding band and she was on top of it! The food is phenomenal. The pool is so big and a perfect temperature. The sheets felt like butter and the pillows were so comfortable. In your room, not only do you have a mini bar but there's an entire drawer full of snacks and they leave you goodies that turned down each night. The housekeeping staff always did an amazing job and paid attention to detail. The food at this resort is absolutely incredible! We ate at Piaf, Luca, the pool bar and ordered room service- I never once had a bad meal. 10 out of 10 across the board.

**BEWARE OF REFUND SCAM**…read more We cancelled our reservation about 6 weeks prior to going and are still awaiting our deposit refund almost two months later. I get multiple confusing and conflicting email responses from their representatives claiming that international transactions can take up to 30 business days. Their story is ever-changing. We are well beyond thirty days and this is nonsense in 2026. I have since discovered on internet searches that this is a common problem with Gran Velas. This is extremely suspicious and likely a scam company - beware!

Terrible experience at Villa La Estancia Beach Resort & Spa Riviera Nayarit. This was nowhere near…read morea "resort-level" stay. Cockroaches in the room, dirty counters, and stained bed sheets--completely unacceptable. The shower had almost no water pressure, and the room felt poorly maintained overall. I was traveling there for a wedding and had requested months in advance to be placed in the wedding block as well as on on a higher floor, but was placed far from the wedding block and on the first floor instead, which ruined a big part of the trip. When I asked about switching rooms, the front desk hinted that paying extra would "fix it," which felt extremely unprofessional. Very disappointing. I would not stay here again, and I would strongly caution others considering staying here.

I booked threw priceline let me tell you I booked for 1…read moreadult 2 children as my kids are under 18 years old. Their age limit to them a child is considers 12 and younger over that is consider an adult to them I have two young teenagers not adult. When I came to check in I came with the surprise of being over charged for my kids mind you I did book for the correct amount of guest three of us. Front desk were rude and instead of understanding and working with me all they cared for is putting their point across and being right. I just ended up paying but this really upset me I will no longer will be staying in this hotel ever their policies are wrong. Our stay was ruined with this sour welcome they didn't even showed us to our room or guide us to our room at the front desk they just left us figured it out the guy parking the cars saw us wondering trying to figure out where our room was and helped out.

I stayed two night. I had an inexpensive room away from the beach, and close to the highway, but it…read morewas pretty quiet, and the bed mattress was really comfy. Bungalows has two sweet pools, one with a cement spiral slide. Many locals bring their families here on weekends. I love kids, so no problemo for this Grandmother!! Staff very kind, but minimal English speaking. Nancy at the front desk speaks English. Very convenient to explore Punta Mita, crazy busy Sayulita and north!

Small condo complex with only 7 units, a pool and a great beach right there…read more.. It's walking distance to several restaurants close by, and 1.5 blocks from an Oxxo convenience store. It's an older complex but it's well maintained. Luis (on-site manager, Gardener and maintenance guy) is very helpful. Martha (the owner) was very accommodating and made our stay very easy. We were in a 1-bedroom unit, but they also have 2-bedroom units.