Wow, what a beautiful property. The rooms are unique, spacious, and extremely comfortable. Not to…read moremention how clean the entire property is as well. The service was fantastic, and the staff was terrific. I would absolutely stay at this property again and highly recommend it.

I love this place . This is what Bread and Breakfast hotels are made of…read more If you are in Mexico or anywhere near Cuernavaca and you are planning to get away , this is the place you want to be . It's beautiful , serene , a breath of fresh air. They will take good care of you here without being intrusive . The hotel is white , everything is white . I don't know how they maintain it but it gives it an air of grandeur and beauty you won't see anywhere else . The rooms are huge . We stayed in the 03. Huge king size bed , wide bathroom and shower (no bath) . Stayed here for 3 nights . All the rooms have a large common lounge area or balcony where you can sit and read or have your meetings . The rooms also have a an air conditioner and a ceiling fan. The ceilings are really high so the air takes a while to circulate but once it does you are in for a treat even in summer . In the 03 room I noticed some noise at night from the 100 bars / restaurants on the corner of the hotel . Okay maybe not 100 but there's a lot of them . There's also a DJ in the hotel spinning on Friday nights so if you are one of those light sleepers , shut all your windows (bathroom and bedroom ) and that should help . They also have ear plugs free on the both sides of the bed stand so the noise shouldn't be a problem . They have two pools here . One is in the middle of the restaurant (for the extroverts ), there's a more secluded one on the other side of the hotel for is introverts . You'll find it. The menu here is robust . Breakfast is free . They have Mexican options ( chillaquilles and such ) American options (scrambled eggs ) and healthy options (granola , fruits , oatmeal ) . The dinner menu is robust too. Tried the pork belly, lentil soup, didn't care for the Caesar salad but that's just me (too much mayo) . Prices range from 7-10 usd per meal. There was paella on the weekend when I was there . The other reason you should stay here is that it's central and only a walking distance from all the tourist places you want to go here . It's opposite the palacio de cortez, right beside the zocalo, town square , market places , two minutes walk from the Robert Brady Museum, the cathedrals , it's all one big square . I found this place on trip advisor and I'll gladly recommend , give some pointers and even come back . It's even more beautiful at night when they have lights in all the trees and candles lit up everywhere . It will convert the Un-romantics ! Don't forget to tip the waiters , i noticed nobody was doing that . They are ever so attentive without being intrusive and they all speak some level of English. If you buy a bottle of wine outside the hotel, they will open it for you at the bar . PS- I looked at other hotels on trip advisor and getting here Iv seen two other ones I looked at . I'm glad I picked this place . Take a trip to Tepoztlan to see the mountains of you have time .The hotel will call you a cab that will wait for you for 3 hours and bring you back . We paid 600 pesos. It's a magical experience.

Do not stay here if you're planning on having any guests over, because they will not allow it. We…read morehad an event and they refused to let our friend, and hair and makeup artists into the room. Staff members gave contradicting information. We had a wedding to attend, and they ended up making my guest change in the lobby bathroom. The food and drinks were good, but I would not stay here again nor would I recommend it to anyone else.

A hidden paradise and the perfect wedding location. The Hacienda built by Hernan Cortes was…read moreoriginally used to produce sugar and over the years it became a residence and was rebuilt and transformed into a hotel. If you are looking for a historic place to relax for several days, this is the place! You will sleep in very clean and very comfortable rooms (the pictures on their website don't do them justice). If you are used to AC just make sure to select your room accordingly as it can get hot during the spring/summer months. The garden and pool area are extremely well kept and you can also play tennis or volleyball there, go for horse rides or get a massage. The staff is amazing and the food here is delicious. If you plan your wedding here, you have several beautiful locations for cocktail/ceremony/party to choose from on the hacienda. It is just the perfect location! FYI a fun fact, just recently the Netflix series Bandidos was filmed here.

This has got to be one of the most historic hotels I ever stayed at. Legit in the middle of no…read morewhere this old hotel hacienda dates back to the Hernan Cortes era-it was the dudes summer home. Talk about MTV cribs this guy was an OG no doubt. You can see various historical artifacts throughout the place. Like water ducts and the original kitchen that was next to his master suite (that you can rent) in case he got hungry in the middle of the night. The pools are huge and very Romanesque feel with pool side service and lounge chairs and shade. We went for our friends 25 wedding anniversary and it was so freaking hot it was crazy. The rooms have AC and mosquito repellent-very much needed once the sun goes down. You can horse ride around the property and order a massage. Its mostly just chill here not much to do but relax, eat and drink. Its ugly little town on the drive in but once you hit the hotel its another world. Staff goes above and beyond in helping. Its old school here they don't have even do on line reservations. Food was good as well as the drinks. Everything reasonably priced. I loved getting away from it all and my husband and I had a great time at this party held here on the premises. Bring cool clothes lots of sunblock and be ready to just sit back and relax.

DO NOT STAY AT THIS HOTEL. Probably one of the worst if not the worst Hotel we have ever stayed at…read more The rooms have so much pertume added to them you choke, the linen is worn out, the shower has no drainage and flooded. Hotel is terrible. Lady manager does not care at all and has the worst attitude. Do NOT Consider this Hotel.

Would rate this hotel 0 stars if possible. We were staying here to check it out before our wedding,…read moreas we were going to tell our guests to stay here and had a room block. The hotel staff were incredible rude and unwilling to help with the issues that we had. We had to pay up front for our entire stay, which was fine but after the first night here we decided this hotel was not for us. Our shower flooded the bathroom, the bed felt like we were sleeping on a box spring and not a mattress and the AC barely worked. They would not refund us for the rest of trip and have since been giving all of our wedding guests that have already booked the hotel an incredibly hard time canceling. mind you our wedding isn't until next year. do not recommend this hotel at all.

First time staying at this hotel while on business trip with a side of museum visits (Soumaya and…read moreAnthropology). This is the best hotel I've stayed at in CDMX on approximately 30+ trips here. This includes the W (nope), Westin (uh-uh), Sheraton (chaos, if there's a demonstration - and there usually is one ongoing), even the St. Regis, Ritz-Carlton and JW Marriott - all too stuffy. Santiago from NJ, by way of the NYU Shanghai campus, was excellent and almost everyone here speaks English perfectly. I felt like I was in NYC, except that the service was better and the staff was much more accommodating. Breakfast was included, nothing spectacular, but everything was solid, good coffee, fresh fruit, fresh pastries, good jams and yogurt. Perfect, light start to the day. The room was not big, but well laid out with every amenity, refrigerator, beverages, Nespresso machine, bottled water and a selection of assorted snacks - all complimentary (except alcohol, unnecessary with all the good bars nearby). The gym was literally situated in a single hotel room on the lower floor. It was tiny, but fully equipped for a one-person, HIIT session. The single issue was the incessant bass drone from the bar nearby. Earplugs didn't work because it wasn't possible to mask the low Hz frequency effectively. Every major museum was about a 25 minute stroll through scenic neighborhoods to get to. Some of the best restaurants (Nobu, Sylvestre) were around the corner. All in all this is probably the best place to stay in CDMX. If not for the bass from the bar, which was totally not the hotel's fault, this was probably the quietest hotel I've ever stayed in Mexico (no children or pets, I think, but not sure). No drunk teens shouting in the hallways - idyllic. About $500-$700/night depending on date. Totally worth it.

Well located hotel in the heart of Polanco. The location and hard product are nice but didn't blow…read moreme away. The hotel has only one elevator that is shared with hotel staff and the sound proofing of the rooms could use a little work. Was my stay relaxing and luxurious? Yes, but it wasn't as seemless as some of its recent accolades may suggest. The central staircase that is accented is definitely a cool central feature and there are some interesting design features in the room but if I am staying in a Marriott in CDMX I will default to the ritz. Service was well trained and friendly.

This place was recommended to me for the view and the breakfast. I also later learned the Harrison…read moreFord film Clear and Present Danger was filmed here, which would have been enough of a reason alone for me to go. I knew we weren't going to make breakfast, so I called just to make sure they were open for lunch and the first thing the guy on the phone warned me about was that breakfast was no longer being served. That must be some breakfast. When we arrived shortly after 1 PM on a Sunday, they were breaking down what was left of the buffet. We definitely missed out. As for lunch, they would only serve us apps until 1:30. Main dishes were available to order after that. We tried for the empanadas, but they were out so we instead got the garlic shrimp and mushrooms and the Oaxacan cheese quesadillas. The boys were happy with the latter (I didn't try). The shrimp were finger-licking good and the rice was cooked to perfection. For a main, I went with the duck enchiladas in red mole. They were absolutely delicious. Way too much mole, as is often the case with most authentic Mexican mole dishes. And the shredded lettuce wasn't necessary, but the enchiladas had great flavor. The service was excellent and the views are incredible. This is a great place to have a relaxing meal, enjoy the sights and a quiet break from the craziness on the main street and take lots of pictures.

This is a beautiful spot and one of the best views you can get in Tepoztlán. The hotel and the…read moregrounds are beautiful, from the entrance to the restaurant to the pool. It's also adorned with a lot of beautiful art. However I have to take everything into account and while I almost gave it a 4, there were a lot of cons. First, the food came out totally cold. The cecina actually had a delicious flavor as did the sopes, but came out cold. The service was extremely slow the whole time too - we wanted dessert and ended up not getting it because we waited so long. The other thing that really bothered me is we returned later after spending time down in the centro as we had parked our car across the street. We had an hour drive back to the city and asked if we could use the bathroom, and they didn't let us in because they said it wasn't a public bathroom. Really? I had spent 800 pesos there merely an hour before. I get it if we had just come randomly but we'd literally just eaten there. That's not cool. I'd probably come back to the hotel and stay because it's beautiful and well located but the slowness and the stinginess of the security staff on letting us use the restroom is why I knocked this down to a 3.

Overall my stay at the Hotel Zocalo was ok. I wanted to love this hotel because it's close to so…read moremany places...after all it's in the Zocalo, but my issue with the hotel was that our room was waaaay too small. Hubby and I paid for a deluxe King room and for the price that was paid we expected much better. Our room felt cramped and on top of that there was construction happening on the building next to where our room was and the construction went on until about 11 pm at night which was honestly quite irritating. Sadly I did not take pictures of the room, I messed up on that part but trust when I say the room was small. The view of the hotel itself is marvelous and upon arrival we were offered a complementary shot of tequila or wine (shot preferred) The breakfast was ok, hubby enjoyed his breakfast. I did not care for the hotcakes though.

Where you stay on vacation makes all the difference, and staying here at Zocolo central made my…read moretrip even better. Staff greets you from the minute you walk up to the entrance and everyone is nice and attentive. Check in was easy and my room was ready when I arrived. There was a hand written note on my bed from management that gave my stay a personal touch. The room was very clean! AC, tv, and coffee machine inside the room along with nightly turn down service. Breakfast is included with your stay, à la carte or buffet at their restaurant on the 7th floor with beautiful views, and the food and natural juices are as delicious and fresh as can be. If this were not enough the hotel offers a 24/7 cafe with draft beers, sodas, water, snacks, yogurts, fruits all free of charge! Yes all free all day! Each floor also has a water station with apples for snacks. The hotel it self is beautiful, fun fact , I was told it was a holiday inn before it became part of the Central Hoteles chain. Oh, and right next door to the hotel is Similandia! What a great way to start my Mexico travels!