One of the best hotels I have ever been to. The food is great, scenery is amazing with a huge yard…read moreto explore. They also have three cure friendly cats. The staff is also friendly and hard working. Now there are some problems about this hotel. Some rooms don't have enough water pressure, or some rooms have a very confusing lock as I was stuck outside my room for 10 minutes because the lock was hard to use. Breakfast is also lacking, as there is only three items: pancakes, omelet, salad, and yogurt. I recommend this hotel a million percent

This place was recommended to me for the view and the breakfast. I also later learned the Harrison…read moreFord film Clear and Present Danger was filmed here, which would have been enough of a reason alone for me to go. I knew we weren't going to make breakfast, so I called just to make sure they were open for lunch and the first thing the guy on the phone warned me about was that breakfast was no longer being served. That must be some breakfast. When we arrived shortly after 1 PM on a Sunday, they were breaking down what was left of the buffet. We definitely missed out. As for lunch, they would only serve us apps until 1:30. Main dishes were available to order after that. We tried for the empanadas, but they were out so we instead got the garlic shrimp and mushrooms and the Oaxacan cheese quesadillas. The boys were happy with the latter (I didn't try). The shrimp were finger-licking good and the rice was cooked to perfection. For a main, I went with the duck enchiladas in red mole. They were absolutely delicious. Way too much mole, as is often the case with most authentic Mexican mole dishes. And the shredded lettuce wasn't necessary, but the enchiladas had great flavor. The service was excellent and the views are incredible. This is a great place to have a relaxing meal, enjoy the sights and a quiet break from the craziness on the main street and take lots of pictures.

"We celebrated my husband's birthday dinner at Animal Restaurant at the St. Regis, and it was an…read moreincredible experience from start to finish. Our server, Luis, was absolutely amazing -- attentive, friendly, and made the evening feel extra special. The food was out of this world, beautifully prepared, and every dish exceeded our expectations. The service was fantastic, and the atmosphere made for a perfect celebration. We will definitely be returning and highly recommend this restaurant for a special occasion! "Thank you, Luis, for helping make my husband's birthday so memorable!"

We loved our stay at Saint Regis Mexico City. On this visit, we met with the kindest staff from…read moreRosa, who checked us in to our room. Enrique, who escorted us to our floor to our night Butler named Victor, who taught us how the Room worked. When you stay here, the butler assigned to you, will handle things like making a reservations, bringing one coffee, tea and even unpacking your luggage or pressing your clothes. It was available upon the request. This is an easy to use WhatsApp system. The Kingcole Bar serves breakfast but it also is a perfect spot for a very well-made nightcap or two. While I prefer a vodka martini with a twist. We were told that each Saint Regis has their very own Bloody Mary recipe per location worldwide. These are slightly adjusted recipes to reflect the locally sourced native ingredients. There's even a beautiful book on this that one can purchase called the Saint Regis Bloody Mary book which I would love to order for my husband and our ever growing culinary library. Our room was perfection and with its steam shower and rain shower head it was an event and mental reset each day after waking up. The bedding is wonderful and the pillows perfectly blended. I also very much enjoyed the sectional sofa we had in our room and would enjoy coffee they brought from here. Perfect for a reading spot on an email post within the room if you wanted a break from the desk set up. We loved it and it felt like home. If swimming and cardio is your thing, they got a place for that here as well on the 15th floor the top floor overlooking the entire city weight room on one side and cardio equipment on the other. The St. Regis Spa is a wonderful experience.my very talented massage therapist was named Dulce-Maria and did an amazing job. I was grateful to have a 45 minute bamboo deep tissue massage. She is powerful and healing at what she does. The staff then surprised me with a handwritten note and a beautifully curated chocolate fudge cake. So kind. It must be noted that the use of florals here never-ending and everywhere you go as their groupings are so beautifully curated. We appreciate this wonderful hard working staff who is amazing and took care of us with kindness in their eyes and with grace. We will call this home when we are back to St Regis next month. We were lucky enough to get a reservation at ANIMAL here at the St Regis and it is as wild of a menu as its name. Everything is oversized and wonderfully celebratory from the time one enters. The jungle like atmosphere reminds you of an exclusive party that one's been invited to deep in the jungle by someone the likes of Lenny Kravitz!. It's a wild blended interior or great art, deep pulsing music and even the wallpaper the WC is excited to see you. Leaning into its jungle theme, the plants cascade the windows and everything is large and oversized the chandeliers hang above you with 'mega strands of beads'. And like everything in Mexico City, there is a perfect use of brick, cement and beautifully crafted handcrafted wood. A Moulin Rouge like tenting surrounding the sushi bar and cocktail glasses larger than your face. The decor matches the tastes of this awesome menu. The menu was expanse and very cool from local Mexican concepts as well as an entire Sushi rollout that makes a person feel everything. Well traveled and have access to nations. I recommend the sushi, the spicy salmon, the Tacos De Hugos and a small key line dessert. The wines have their own presentation here with an attached glass bauble of an aerator and when one orders the white wine it's presented in a sup zero frozen wine glass complete with vapor. We will be back here and appreciated every surprise the servers shared with us for our anniversary. Thank you so so so much!

We are getting married in Cuernavaca and had been recommending Hotel Flor de Mayo to our wedding…read moreguests because of its proximity to our venue. To make sure it was a good experience for everyone, my fiancée and I and our parents decided to stay there ourselves this past weekend. Unfortunately, our experience was disappointing. The hotel was much more basic than the photos suggest. The bed was extremely uncomfortable, sheets were worn out, there was an intense perfume smell once you walk in the room, and our shower drain was clogged. After my fiancée showered, the bathroom flooded, making it impossible for me to use the shower. What was most disappointing was the staff's response. Despite the issue occurring early in our stay, there was little sense of urgency to fix the problem or move us to another room. As a result of this and a few other problems with my parents and my financé's parents rooms, we decided to check out early and stay elsewhere. We had paid for a three-night stay, only used one night, and requested a refund for the final night. The hotel refused, and management was neither understanding nor willing to work with us. We ultimately left early with no refund and a very poor impression of how customer concerns are handled. To make matters worse, several of our wedding guests who had booked rooms after our recommendation contacted the hotel to cancel their reservations. They reported being met with a negative attitude from staff and that the cancellation process was unnecessarily difficult. We understand that problems can happen at any hotel. What matters is how they are handled. Unfortunately, the lack of customer service, flexibility, and professionalism turned what should have been a simple issue into a very frustrating experience. For that reason, we can no longer recommend this hotel to our guests or others visiting Cuernavaca.

DO NOT STAY AT THIS HOTEL. Probably one of the worst if not the worst Hotel we have ever stayed at…read more The rooms have so much pertume added to them you choke, the linen is worn out, the shower has no drainage and flooded. Hotel is terrible. Lady manager does not care at all and has the worst attitude. Do NOT Consider this Hotel.

BAJEL in the Hotel Sofitel Solid modern fine dining in Mexico City. I had the duck confit and it…read morewas really well executed tender, and not overly heavy. Everything felt clean and intentional without trying too hard. Overall the restaurant has a polished, controlled style and the food reflects that. Worth it if you're looking for a refined experience rather than something overly experimental.

Balta, on the 12th floor of Sofitel, has incredible views of the angel monument. It is a beautiful…read moreview and a beautiful restaurant. The service was excellent, shoutout to Daniel and Victor. My daughter and I both had a Not a Cosmo mocktail. They were delicious. My daughter had the cheese plate appetizer and I had the yellowtail ceviche. Then for our entrees, she had the tacos and I had the steak with potato puree. It was an expensive meal, but every bite was delicious and portions were generous.

Be Advised... major remodel. very limited gym band spa. no pool. As I type this at 6:20pm…read more(evening), there is drilling above my room that is very loud. Many nice things here but not the experience expected.

Gorgeous property and great location. From the moment we arrived from our early red eye flight the…read morefront desk mgr took care of us! He already took note of our arrival and allowed us to check into our room so we can get a few hours of sleep before our Frida kahlo museum reservation later that morning. Even better they had prepared nice welcoming gifts for the girls and had a nice fruit & dessert tray set up for us when we came back to our room later in the day. There is a passport scavenger hunt for the kids & they were rewarded with stamps and treats from the cafe and special drinks from the restaurant bar. It was also a great way to explore the property and get stamps along the way. There is a small pool, 24 hr gym, and a spa on property. Loved the courtyard so much. It's so beautiful and perfect area to start your morning with a coffee or to unwind at the end of day with meal or drink. Staff and hostess at fifty mils went above & beyond for our family and was so sweet and attentive. They even brought out extra dessert and drinks for us on the house . The hotel is located in a great neighborhood. It's within walking distance of the chapultepec park & castle. Highly recommended! Would def stay here again when we return to cdmx.

Amazing beautiful relaxing quite hotel to chill!! Great little town to spend with family and maybe…read moresome isolation work!! Plus right in front of a nice mall with a Apple Store!!

From the owner: Embark on a luxurious getaway at Ixtapan de la Sal Marriott Hotel, Spa & Convention Center. Explore…read morethe variety of nearby attractions including the popular stores and historic sites in downtown Ixtapan de la Sal, such as Ixtapan de la Sal Aquatic Park or Gran Reserva Golf Resort & Country Club. Rejuvenate at our luxurious Tecilli Spa, take a dip in one of our three pools and when you get hungry, visit one of our four on-site restaurants.

Realmente lo que no nos gustó fue la atención al cliente en el front desk, no tenía agua caliente…read morela habitación , llamé y la señorita que me tocó de mala suerte estaba de mal modo y con pésima actitud su nombre me parece es Jocelyn , algo así, estábamos pagando por la estancia como para no tener agua caliente , pésima actitud , 0 de 10 , aparte de eso el lugar limpio y la Sra que me tocó que me ayudara con la limpieza de la habitación , nada que ver , sonriendo a pesar de lo pesado de su trabajo , excelente . Pero pues ojalá pudieran poner personal atento que si tienen problemas personales los dejen en su casa .

Great hotel with amazing volcano views. We got the large balcony room which there is only one on…read morethe third floor. I thought it would be one of the higher up rooms but it still has an amazing view. The restaurant serves good food but I which there was more traditional simple options. The prices are reasonable but that is for me. I thought the restaurants around town are fairly cheap at around 25 US dollars for two with one or two drinks each. The hotel is more like 35 US dollars for same.