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    Hotel Indigo Omaha Downtown

    4.2 (40 reviews)
    Open Open 24 hours

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    Crystal F.

    Beautiful rooms. Spacious and nice. Ambiance is amazing. Bar is great. Speak easy room downstairs. Front desk is so helpful. Will be back

    Hotel front

    This is a good place to stay when in downtown Omaha. Great Staff, fitness center and bistro.

    Bathroom sink
    Marie F.

    What a delightful place to stay with delightful people!!! Maya at the front desk is so personable & helpful with a 1000 watt smile!! Your stay includes a shuttle driver (Nick) who gladly takes you free of charge to attractions or dinner within several miles of the hotel. I do recommend tipping though. A bar is available for light breakfast fare in the morning and drinks at night. There's a cool Speakeasy hidden behind the black door. Knock 3 times for entry. There's a whole story and theme for their cocktails and mocktails. There's a charge to park around the hotel, so I'd recommend doing valet parking and paying when reserving your room bc there aren't a lot of spaces. Ok, now for the room. My room was the standard 2 Queen beds. And there was plenty of space for 2-4 people. There's a nice big shower with multiple shower heads. Offered bathroom amenities are hand soap, lotion, shampoo, conditioner, and shower gel. All are attached and not travel size bottles. The bed is comfortable. The a/c seemed to be on a timer of some sort. The fan ran 24/7 and seemed to go between freezing or comfortable most of the time. During the night it got downright cold. But I sleep best that way. There's no microwave in the room but one is available in the common area. There's also some refreshments for purchase downstairs. My room came with a Nespresso coffee machine and a small cute orange mini fridge. A chair for lounging in along with a writing desk and chair were also available in the room. Because of the history of this building, the room has tall ceilings and exposed brick under the large windows with a view. I enjoyed my stay so much that I extended it another day. And Maya was awesome with accommodating me! Don't sleep on The Hotel Indigo...but do go sleep AT the Hotel Indigo if you're ever in Omaha!

    Lobby
    Christina P.

    With a son at Creighton University, we have been up to Omaha many times and stayed in multiple locations. Hotel Indigo (an IHG hotel) was an impressive surprise! It is a beautiful and thoughtfully renovated space close to the University as well as the downtown and Old Market areas. From the moment you step into the lobby, the staff is friendly and the vibe is comfortable. The rooms are spacious and the amenities are numerous. They have a small area off the lobby with essential items, a Nepresso coffee maker and a clever little speakeasy called Anna's Place. This little gem is a must if you're staying at the hotel (or even if you're not) with local history and deliciously crafted cocktails. The gym is well appointed and they will also soon be opening a bistro restaurant next door. For now, they offer coffee in the guestrooms and lobby, as well as a few small choices for breakfast. The architecture is interesting and the decor is tasteful. Other than parking (we had to park on the street), I would say Hotel Indigo is a perfect choice if you're in the Omaha area.

    Lobby lounge
    Aaron S.

    We had a great stay here! Our room was very clean, staff was extremely kind and helpful, and housekeeping was consistent and met our needs. Located downtown, not only was I pleasantly surprised how quiet it was, but there is so much to do downtown that this hotel is in a great location near likely anything that one would want to do. Their shuttle service is very helpful as **available parking downtown is very limited**. That said, with the hotel's happy hour, the speakeasy located inside it, and the lovely Astute Coffee next door, you don't have to go far for some of the area's delights.

    Leilani G.

    I could not have possibly picked a better place to stay for my time in Omaha. At Hotel Indigo, everything from the friendly staff, cleanliness, comfort, and location were worry of 5+ stars. When I got into Omaha it was a little too early for check-in so I opted to store my bags at the hotel so I could walk around and explore the city. The hotel is only about a 5-10 minute walk from Old Market, the Bob Kerrey Pedestrian Bridge, Creighton University, and a ton of other local attractions. In addition to this, the hotel has a driver who will take you anywhere within 3 miles of the Indigo. We used the service quite a few times during our stay and our driver was Nick. He was so friendly and knowledgeable about Omaha. He is seriously the best, so make sure to tip generously if you use his services! Now when it comes to the room and amenities, it could not have been a better stay. Our room was so elegantly decorated, the bathroom was very spacious and came equipped with a rainfall shower, and of course the most important part, the bed, was so comfortable and cozy. Another interesting feature of the Indigo is that in addition to their downstairs bar, they also have a speakeasy on their first floor. It is called Anna Wilson, and it's a very cool spot to hang out with super friendly staff. Overall, I was so impressed by the Indigo and would give it more than 5 stars if I could. It was only a quick 2 night stay for us but I would have happily stayed longer.

    King bed, boutique-style room. Large TV and desk space.

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    2 years ago

    Nice, clean room. But they blast pop music in the lobby all night and it's keeping me up. I don't need to listen to Taylor at 330 am.

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    4 years ago

    One of the best hotels I've ever stayed in. Amazing modern design, clean rooms, great amenities, and attentive staff

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    Ask the Community - Hotel Indigo Omaha Downtown

    Review Highlights - Hotel Indigo Omaha Downtown

    Another interesting feature of the Indigo is that in addition to their downstairs bar, they also have a speakeasy on their first floor.

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    DoubleTree by Hilton Omaha Southwest - Meeting Room

    DoubleTree by Hilton Omaha Southwest

    (73 reviews)

    $$

    West Omaha

    This is the worst hotel I've ever stayed in. The entire top of the window was COVERED in mold. It…read morereeked of musk and mold as I first walked in and then I saw the broken lamp right under it! Open wires near the bed and nightstand, stains on the floors that matched the blood or red/brown splatter on the duvet, dirty bathroom/hair on towels, and splatters on the walls. I moved rooms immediately and noticed the microwave and fridge did not work. That was not a big issue but the next day I had absolutely no hot water so while checking out I mentioned that and was told the problem was known and now fixed. Why wouldn't you tell your guests that of this known issue? The worst part is that management questioned me for pictures after I left even though I complained in-person, right away and they moved me. I expect this kind of treatment if I booked through a third party app but not when I booked straight through the hotel. I've included the last letter I wrote to Guest Relations. It was my third and final attempt to get any sort of recognition for the ill situation. I was awarded 15k points (that I probably will never use) before Veronica even contacted me. Management and guest relations couldn't care less about making things right with the customer. She definitely took my last paragraph seriously and did not respond whatsoever. I guess if they're ok ending it like this then so am I! Hello Veronica, Personally, I would have liked to see the situation handled a little differently by starting with a callback from the GM, Jason Johnson. To me, that sounds a little more personable than an email and I didn't think it would be too much to ask since you are indeed in the hospitality industry. However, I will gladly send you the pictures of what I have to help assess the situation. Of course, I do not have pictures of the microwave not working properly, the smell of the room, or the refrigerator and shower temperature. I do have pictures of the text interaction between my mother and Haley after finding the mold and wires, as well as the lamp and splatter on the duvet. I was in town for a funeral and to reunite with distant family that I have not seen in years so forgive me for not taking pictures of the mold or wires. I was more concerned with spending time with my family instead of worrying about the hotel room. Keep in mind that I moved rooms rather quickly because of Haley being so responsive in fixing the issues. She was an absolute pleasure to deal with and I hope she gets the recognition she deserves even with due circumstance. I appreciate the points even though I'm not familiar with them. We travel at most, once or twice a year so I'm not sure I will use them but thank you for offering something more than a cookie or breakfast. I understand in your position that you need to be wary of guests who tend to over exaggerate their issues or concerns but I never thought I would be questioned for pictures over such obvious issues in the room. I suggest speaking with the housekeeping and management team about the unsanitary conditions of room 236. If my young children would have grabbed those wires and been electrocuted we would be having a very different and difficult conversation right now. I am not happy with how this is being handled but I am also ready to put this behind me so please do not feel obligated to respond. If anything, I ask that DoubleTree by Hilton Omaha-Southwest 'DO BETTER' because this entire situation could have easily been rectified.

    Staying overnight a couple of days for business and was glad I chose DoubleTree. The staff have all…read morebeen extremely nice! They were very quick at checkin and accommodating to give me a room where I could easily access and keep an eye on my company vehicle. The rooms are nice, spacious, with a comfy bed, and arm chair. The area seems nice. Several nice restaurants nearby. Or the hotel has in house dining and a very nice bar. Probably one of the nicer bars I've seen in a hotel. This will be my go-to hotel to stay at while in town!

    Holiday Inn Express & Suites Omaha South - Ralston Arena - Saw ants crawling in the breakfast area and found a roach. Added photos of the pests. Huge safety and hygiene concern.

    Holiday Inn Express & Suites Omaha South - Ralston Arena

    (34 reviews)

    $$

    This is Not an ADA-friendly establishment We intentionally…read morebooked this property and the specific room after reviewing the description of the handicap accessible bathrooms. The bathroom of the room we booked was described as having "Shower with hand-held shower hose and shower with built-in transfer shower seats." (These descriptions have subsequently been removed from the website, but we have screenshots. Curiously, when I called the 800 number during this stay, the rep told me that only corporate can change website items. The room we were assigned had only one grab bar, no shower chair of any sort (a built-in transfer chair was advertised), and no hand-held shower hose. We went to the front desk and asked for a shower chair, and the front desk person (who was doing his best to provide good service) was told by the general manager that they had no ADA shower chairs. The GM refused to talk to us and made the employee take the brunt of our frustration. The GM's solution was an old, dirty folding chair (We have photos) to place in the tub for my wheelchair dependent daughter to use. This is not a safe, ADA-compliant solution. We were told that the folding chair is the only shower chair available at their property. We were given a second room with a better tub and better grab bars, but the toilet seat was completely unattached on one side. When we reported it, they offered to move us again, which would have been the 3rd room they had us look at while finding an acceptable ADA-compliant shower. The next day, we went out to a hospital supply store to purchase a shower chair, only to come back to find the toilet seat fixed (thankfully) and a small, previously used shower chair in the bathroom. Good for in-shower use, but not a transfer chair for a wheelchair dependent person. Upon asking the front desk about the shower chair, the clerk (different from the evening) was unaware that one was needed or requested. We were thankful for the chair, but we then had to return the shower chair we had just purchased. The purchase of the chair and subsequent return took 2 hours of our day. We were not told by any associate that they had located a shower chair, apparently from storage. The parking in front of the hotel is actually arena parking and is well-surfaced, but there is a sign that says "Arena Parking Only." The hotel parking lot is beat up with potholes. The handicap parking is on the far side of the building, and the closest door to it leads to two separate flights of stairs. IHG should seriously investigate the blatant disregard for the needs of its ADA guests at this location.

    In June 2026 our family of four checked into room 211 at this property at 10pm. Upon entering the…read moreroom the entire space smelled strongly of urine. The bathroom walls had brown unidentified drip marks near the toilet, the tile floor was sticky and soiled, and the odor was so severe our two daughters ages 14 and 10 experienced coughing and difficulty breathing. Our youngest was crying uncontrollably from the smell. When I reported this to the front desk the staff member acknowledged the previous guest had an accident in the room. Despite knowing this the room was placed back into service and assigned to our family without disclosure. The promised room spray never came. We called the front desk a second time about our children struggling to breathe and were never offered a room change. We lived in these conditions for two full nights with unclean bed sheets as well. The following morning I personally had to flag down a housekeeper in the hallway who had no knowledge of our situation. She only wiped the mirror and lightly cleaned the counter and toilet. The floor was never touched our entire stay. Additional conditions throughout the property included bugs and roaches in the breakfast dining area, what appeared to be blood on the elevator floor, a spider killed in our room, no towels in the pool area, and the Dove soap dispensers were clearly refilled with a cheaper alternative product rather than the Dove soap advertised. The General Manager Akash Chaudhari responded to our formal complaint offering only 25,000 IHG points and ultimately refused a full monetary refund despite our daughter crying and coughing uncontrollably throughout the night. A credit card dispute is now in progress. We stayed at a Holiday Inn Express in Yankton SD immediately after this stay and it was immaculate, the staff was exceptional, and it was everything this property was not. Do not stay here.

    Comfort Inn & Suites Omaha Central - Trash left under the vanity.

    Comfort Inn & Suites Omaha Central

    (113 reviews)

    $$

    My coworker & I just stayed 3 nights here... we travel a lot for work & have stayed here multiple…read moretimes. The rooms are always clean, comfortable beds, friendly staff, & hot breakfast at this location. Everything you expect from a Hotel. I normally don't leave reviews but this stay the staff went above & way beyond the normal. Lynette, Ashley & Bobby were all amazing. Lynette even let me use her personal refrigerator. Definitely recommend this Hotel! RBA

    If you are reading this review immediately stop reading and find a different hotel…read more I brought a group of high schoolers on our way home from Colorado. Needed a space directly off 80, which is maybe the only redeeming quality of this hotel. Booked 6 rooms through corporate not directly through hotel. If I were corporate I'd be embarrassed to have my logo in this building. Called ahead letting them know that we would be arriving a little late. They informed me that they would need to charge our card before we arrived because they were full. I said that was not a problem because we were on our way. Had I known then what I know now I would have RUN FOR THE HILLS! Drove into zero parking spots. 5/6 cars parked in two spots. Back door propped open at 1am for anyone to walk in. Loud music blasting in the lobby. 2 or 3 men walking the parking lot, not sure if they were guests or not. Not exactly something you want young men and women around. We should have left right there, but we were tired and already paid for the rooms. We went to rooms. They were disheveled, dirty, and stinky. Walked past two rooms that smelled like weed. One of our rooms smelled like someone smoked a pack of cigarettes in the room, to which the desk said "oh no one is smoking these are smoke free rooms." One room had food crumbs on the floor. Another room had tooth paste on the wall and curtains. Bathrooms were not clean, floorboards cracked and warped. And this was a few of the things we found in the 30 minutes we were there. My wife got in the elevator and a man asked if we had ever stayed there before. When my wife said no he told her to check the beds for bedbugs and don't watch the movies. One of my students when we were leaving was asked by a guest if she was leaving. When she said yes, the women said "I wish I could leave too." But wait there is more...when asked for a refund I was told that the manager was the only person who could issue a refund. I should call in the morning. So after driving through the night rather then staying in this hotel I called and was told this illusory manager would be in at 11. So I called around 3 because I fell asleep after driving all night. Was told, surprise, the manager was not in and never came in. I was told he might be in tomorrow at 9, and when I asked why only one person could issue a refund, the front desk turned rude and hung up on me. I called corporate and they filed a complaint for me and she told me that there were lots of similar complaints. But only the hotel manager could issue refunds. I highly doubt that I will actually hear from hotel management, except they are really good as posting on here saying sorry. But if I can save anyone else the nightmare of booking here it will be worth it. Put down the book button and back away slowly. Maybe try Council Bluffs.

    Best Western Plus Midwest Inn - Exterior

    Best Western Plus Midwest Inn

    (51 reviews)

    $$

    Millard, West Omaha

    Staying in a hotel room that is neat, clean, and comfortable is always a pleasure. The room…read morefeatures today's smart TV, allowing you to watch anything you want instead of being limited to local channels. The room is excellent and very comfortable. I genuinely appreciate it. I highly recommend the Best Western Plus. Well done, Best Western.

    When the first set of doors opened, we were met with a lovely scent, perhaps sandalwood. The lobby…read morewas nicely decorated for the season on entry and we found staff to be friendly. They acknowledged loyalty status & provided a snacks inside of a seasonal goodie bag. The effort definitely showed. On existing the elevator, the scent changed drastically. Stale cigarettes from decades ago would be my guess. If they don't have smoking rooms, they need a major overhaul to get that stench out. If they do have smoking rooms, they need better separation for the non-smoking rooms. The room was cleaned well & the odor was less noticeable inside, while still faintly lingering. We had a standard K room & went almost immediately for the bed, exhausted. Which brings us to the bed... she was worn out. Not getting old, not starting to wear. I'm talking sit on the edge and slide to the middle before being swallowed up by this very beyond it's best buy date mattress. Lastly, the breakfast room is huge & had tons of options. We didn't look at them all. No bananas, tho... only apples. In all fairness, every property we stayed at this trip, regardless of brand, had no bananas. We had boiled eggs, scrambled egg-like substance that was loaded with veggies & the hubs had a waffle. Coffee was drinkable. For under $100 to crash, it was acceptable. I'd prefer they raise the rate & get new mattresses!

    Residence Inn Omaha Aksarben Village - Great night life

    Residence Inn Omaha Aksarben Village

    (26 reviews)

    $$

    Aksarben Village, Aksarben

    My experience at Residence Inn Aksarben was completely unacceptable and easily one of the worst…read morehotel experiences I've had. At check-in, I noticed I was not offered a room upgrade despite holding Titanium status. Because I had a meeting, I couldn't address it right away. Later that day, I spoke with Eric at the front desk--and that interaction alone guaranteed I will never return. Eric was rude, dismissive, and clearly uninterested in doing his job. Instead of assisting, he deflected responsibility, stating he had "just logged in" and implying I should have handled it earlier. He then brushed me off by saying he would "let them know" in the morning--completely ignoring the fact that upgrades are based on availability at the time of request. When I tried to clarify whether he understood Titanium benefits, his response was vague and borderline sarcastic. It was obvious he either lacked basic knowledge of Marriott Bonvoy elite benefits or simply didn't care. Either way, that level of service is unacceptable. To make matters worse, I was told at check-in that Titanium members would be charged $50 for a late checkout beyond 3 PM--this directly contradicts the guaranteed 4 PM late checkout benefit. Providing inaccurate information to elite members is not just frustrating--it reflects poor training and mismanagement. I travel frequently across several states and stay in Marriott properties often. I have never been treated this poorly or with this level of disregard. The combination of incompetence, misinformation, and outright disrespect from staff is inexcusable. I will NEVER stay at this property again and will actively discourage others from doing so. There are far better options in the area that actually value their guests and honor loyalty benefits.

    Mobile key was working (other Marriott properties I had issues with them not working ), but there'"…read moreare definitely some delay/lags which the brand needs to work on. Quick response to service requests Pretty clean. Not perfect, but better than most. Location, location, location. It will definitely be my go to place whenever I'm in town. One small complaint, the vanity mirror in the bathroom is too dim. I don't wear makeup, but for anyone applying makeup or needing good lighting for any other reason, you won't get it.

    Hotel Indigo Omaha Downtown - venues - Updated August 2026

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