Great location to West Chester area food & shops. The coffee & breakfast options could use some…read moreimprovements. Otherwise, it's a solid place to stay for the price.

We were in town for a wedding. This hotel was clean and super convenient to the main strip of shops…read moreand restaurants in West Chester. The front desk staff welcomed us in and was helpful with validating our parking. We had a king room that was very spacious. Everything felt very clean and the AC worked well. The toiletries provided in the bathroom smelt wonderful and the shower had great pressure. They had complimentary breakfast every morning. There was sausage, scrambled eggs, coffee, tea, juice, a waffle maker, yogurt, bagels, muffins, cereal, and juice. A huge spread! It was all delicious and the team working the breakfast area was super efficient and on top of refilling anything before it ran out. There is a small pool and gym, but we didn't utilize these amenities. There's a hotel bar as well, but we didn't stop in given the many options in the area. If we visit the area again we would definitely stay at Hotel Warner again.

We've had worse hotel stays, and we've had better…read more Hot water was in short supply and sleeping was uncomfortable with the a/c shutting off at night. Additionally, for a masonry building, noise from the floor above was disturbing. Otherwise the property is clean and modern but shows signs of neglect including bad bearing noise coming from hallway HVAC and tiles falling off around perimeter walls.

Beautiful, pristinely clean & well appointed--perfect home away from home! Staff was friendly &…read moreaccommodating. Room had queen bed w/curtained closet & iron/ironing board, 42" TV (w/screensaver set to welcome me by name), loveseat & ottoman (curtain divider to separate area from bed), ergonomic chair & built-in/mobile desk; MWO, apartment-size fridge/freezer combo, dishwasher, dishes/cups/cutlery, mini sink & coffee maker. Bathroom had pocket door w/large countertop, under sink storage w/extra towels, blow dryer, large shower & nightlight. Stay includes buffet breakfast. Now, to the few drawbacks: Coffeemaker was cheap & made weak, tasteless brew (partner w/Keurig already, Hilton). Towel quality was on thin side & not soft. Mattress was too soft. Breakfast was mostly premade (omelets made w/liquid eggs), thawed & MWO'd sausage & cheese biscuits kept in glass warmer shelves--dried out & on par w/gas station convenience stores--except for delish WAFFLES you made w/batter dispensed into cup & poured on mini heated griddle. BUT, batter dispenser kept jamming & it took 2 staff members to get it working again. (Hilton, pls employ 1 or 2 people to make omelets or even just scrambled eggs & to periodically heat sausage & bacon, put in chafing dishes as guests trickle in; also have some cut fresh fruit options. (Hiltons in Staten Island NY offered a much better breakfast for comparable stay). Lastly, I booked this hotel specifically for indoor pool & checked before arrival that it was operational (as 2 other area hotels had pools undergoing maintenance). I also checked pool hours on arrival & went to use it after dinner out only to be greeted by Pool Closed sign. Turns out boiler broke & water wasn't heated enough. I expressed my disappointment & said it might still work for me, so desk agent offered to let me feel water temp & then decide. Since I was set on using pool, I said I'd use it for short while. Well, it was quite a bit cooler going in full body than trailing your hand thru water, but I toughed it out for 15 mins...brrr. I'd definitely stay here again as the positives far outweighed the negatives. Hilton is always consistent quality-wise & affordable considering all the amenities.

The Kimpton Hotel Monaco Philadelphia is a quality example of what one can expect from a flagship…read moreIHG property. It's conveniently located in Old Town Philadelphia right by Independence National Park. Signer's Park is directly across the street, and the Liberty Bell is next door. It's where you want to be! I came to Philadelphia for a milestone birthday celebration, and the Kimpton's staff made it an incredible experience. Not only was my room decorated, but they were incredibly generous and made my holiday memorable. Roshid was our Concierge and he was incredibly helpful and personable, he made sure every part of our experience was special. I can't say enough about the staff at this Kimpton. Everyone was friendly and helpful! The Red Owl Tavern is the on-site restaurant and it is a good place for breakfast, especially if you are a IHG Rewards member that receives complementary breakfast benefits. Their lunch and dinner options are also nice. There's a positive energy in the place when people are talking and enjoying a meal. The building itself is a historic structure, and has very interesting architecture. However, the interior has been updated with styling that is fresh and hip, just what you would expect from a Kimpton property! The local wildlife also enjoys the building, we were excited to see a hawk uses the building as a perch as it surveys the area. Look out pigeons!

The good: The best attribute is the location if you are visiting the city to spend time at the…read moretourist sites related to early American history. The bed and pillows were reasonably comfortable. The storage for clothes was adequate. The noise level was generally good and the sound insulation from the street was adequate. The Red Owl food was mostly good and the staff are nearly all very friendly and helpful. The exercise room was adequate for a decent workout, though it is mostly dumbbells and a few treadmills, a couple of exercise bikes, and a couple of elliptical machines. Two yoga mats. The not good: The music that is played in the lobby and entrance is way too loud. The coffee served in the lobby each morning was terrible. Should have a coffee maker in the room. The bathroom lighting was insufficient. The oatmeal served on the breakfast menu desperately needs to be changed so that the apple crumble is gone and substituted with fresh fruit - the apple tastes of chemicals. The valet service is staffed by bored and uninterested young adults.

Wow! I am a hotel Snob and this was the perfect hotel for…read moreus. It is by far nicer than any Hilton, Marriott or Hampton I have been too.. Front desk was so helpful. Food In the bar and drinks were Delicious and the biggest and best breakfast dining room Ever....you can even have them Make you an omelette... Also a Yogurt machine with all the toppings We loved Our 2 nigh stay!!

Very nice hotel, with clean rooms, comfortable beds, good location, and decent bar & grill. Great…read morebreakfast buffet. Only complaint is that at check-in I was told they had authorized a $35 credit on my account for use at the bar & grill or the sundries shop. I asked if it would be applied to my room charge if I didn't use it elsewhere. The answer was 'no', that it would only apply to "incidentals". OK. Based on that we decided to eat at the bar & grill. Food and service was good, and reasonably priced. Total bill with a glass of wine, about $45. Next morning at check-out I learned * surprise * there is no $35 credit. The explanation was that they had merely confirmed my credit card would accept a $35 charge. Huh? I can understand wanting to make sure what I charge to my room will be covered by my credit card at check-out, but $35 is a small amount compared to what I could have put on incidentals if I wanted. It obviously didn't stop me from putting a larger amount on my room ($45 in this case). I could have run up a $200 charge had I wanted. And why tell me you have "approved" a $35 "credit" if you will let me charge more than that. And why call it a "credit" and why say it is "use it or lose it"? The GM refused to give me the $35 credit after I complained, because "I must have misunderstood." Clearly, I did, but their description was ridiculous. "A use it or lose it CREDIT" that I tried to use and boy did I lose. Nice hotel just don't be CONFUSED by their shenanigans.

I was excited to have a themed room!! Wonderful evening however life happens and I woke up to an…read moreunexpected surprise on my part (woman problems). Understood they'd keep the deposit of $100 but they also charged me an additional $100. Outrageous. This is not the Hilton, these things happen. I called to inquire and EVERYONE WAS RUDE and passed the buck!!! I'll never go back. It wasn't like it was on purpose and I didn't mind paying the $100 to replace sheets but $200 additional yall crazy trash!

At check in they don't let you know before hand, they don't have tapp pay. Almost everyone hotels…read morehave tapp pay, lady was kind of rude at first. And the room I was in doesn't have a microwave.

Nice stay. Typical Hampton inn. No real major attractions but a simple reliable hotel. Room was…read morenice, breakfast was good for a freebie. All in a perfect stop for a place to rest for the night. Thanks.

My son's hockey team booked this hotel while in town for a tournament, and our experience was very…read moredisappointing. The staff were unaccommodating to our schedule change and rude to several parents. Everyone on the team was charged different rates, ranging from $170 to $229 per night. Upon arrival, there was an overwhelming air freshener scent that seemed to be masking another odor. The carpets had a lingering cigarette smell, the elevators were splattered with some kind of mysterious liquid, and worst of all, our room reeked of mildew. When I mentioned these issues to the staff, the only response I received was, "Sorry it didn't meet your expectations." This hotel is dirty, and staff is rude I would not recommend wasting your money -- especially for teams or group stays.

While the price was more than I remember for a Holiday Inn, this hotel was very nice and…read morecomfortable, with good beds, a spacious room, and the best water pressure I've ever had in a hotel shower.

How disappointing! As a silver elite member, I go out of my way to stay at Holiday Inn Express…read more This hotel at Westchester PA is by far the worst I've stayed at! My schedule dictated that I arrive late. I entered my room and I noticed too things right away...dirty entry floor and a cool breeze. I took a wet tissue to the floor...it obviously was not mopped. But the worst part about this room was the cold breeze. The area around the was not properly sealed off and it was letting in cold air all night (14 degrees) I Took three bath towels and put them around the unit and floor. Then the air conditioning/heat had a loud loud fan and turned on every 15 minutes. I could not sleep. I asked the manager and she said it was typical because the ground floor was always colder than upstairs. She said that when the front door is open, the air cut sucked from the outside into the rooms, Well, if that's the case, it needs to be fixed. I Brought my son here for an important day in his life and had to suffer through the cold and noisy night. Oh, Then when I had breakfast, the decaf coffee was at room temperature. The young lady at the desk did very little to satisfying my issue. Please don't stay here. I may consider changing hotel chains.

I think this Inn was at one point niche and cute for couples. Sadly, that time has passed…read more I surprised with my fiance with a romantic stay here and I have to say, it wasn't as romantic as I thought. Black mold on the tub, mysterious stains all over the carpet, appliances did not work, that old 80s smell, and torn curtains that surrounded our heart shaped bed. The service was okay but we ultimately decided to leave early and did not stay the night as intended due to the rooms condition. We were not offered a different room and were refused a refund. So ultimately, maybe find another location?

Perfect for a romantic stay! Had some problems with the jacuzzi but the service was quick and…read moreefficient to fix it. They still compensated for the minor issue which was great. Overall clean, comfy, and peaceful. I'd definitely recommend.

Good enough for a simple, short stay. Lobby looks clean,…read moredesk person was helpful. The place needs sprucing up to deserve a higher recommendation. Numerous small but noticeable things in our room need attention. Needs painting, several dings in furniture, refrigerator needs defrosting (most places turn up refrigerator's thermostat between occupants). Dingy linens. Wall "art" had been torn off, leaves no part of frame. If Windham wants to maintain it's fairly good reputation, it needs to take better care of its properties.

I rarely write reviews, but this experience was bad enough that I felt compelled to warn future…read moretravelers. I stayed at the Microtel in West Chester, PA for one night while traveling to the PGA Championship. Lodging in the area was limited, and after a long drive we needed a place to stay. In hindsight, I would have gladly paid an extra $100 or more for a decent hotel. The room was severely outdated and poorly maintained. The bathroom shower had an approximately 2-inch hole around the tub spigot where it came through the wall. The GFI outlet in the bathroom was nonfunctional because the receptacle appeared melted and could not securely accept a plug. Housekeeping was essentially nonexistent. Trying to obtain fresh towels, soap, trash bags, or any basic room service was nearly impossible. When I requested a full cleaning of my room, the front desk employee looked at me as if I had made an unreasonable request. The cleanliness throughout the property was unacceptable. The floors felt dirty enough that I would strongly recommend bringing disposable slippers. The room and common areas had unpleasant odors, and the overall condition suggested a serious lack of attention to sanitation. The amenities advertised by the hotel were either unusable or misleading. The ice machines were not connected to plumbing. The fitness center contained three treadmills that could not be operated because they had no electrical service. There was a water fountain with no plumbing connected and not a single weight available in the gym. Security was also a major concern. I parked behind the hotel and noticed that the rear entry door was so badly dislodged from its frame that it would not close properly. Room doors also had noticeable gaps around the frames, creating little confidence in privacy or security. Guests staying on the first floor at the rear of the building are treated to the sight and smell of a large dumpster used for hotel trash disposal located directly behind the property. To make matters worse, television volume was so low that it was difficult to hear even at maximum settings, and I'm only 36 years old. After checking out, I disputed the charge with Capital One, which was surprisingly painless. I also contacted the West Chester Board of Health. On June 2, 2026, I received a return call and was informed that the hotel had been shut down due to numerous safety, security, and cleanliness violations. My advice is simple: save yourself the frustration and spend a little more money on a reputable hotel. This was one of the worst lodging experiences I have ever had, and I would not recommend this property to anyone.

We stayed here for the first time this weekend. It was our first time doing a bed and breakfast and…read morewe had an incredible time. We stayed in the Cobalt suite. The room was perfect! Everything I imagined a bed and breakfast should be from the bed to the cozy towels. The inn keepers were super nice and the homemade breakfast both days was awesome. We would recommend and will Stay here again.

My boyfriend and I were beyond mentally fried and over the city. We decided to get out into the…read morecountry a little bit, and do something we had never done before - stay at a B&B. I found the Adamstown Inn online, and it was reasonably priced, the photos didn't look like Great Aunt Gertrude's parlor, and every room had an en-suite fireplace (my one stipulation). We stayed 2 nights in the Topaz room at the Amethyst Inn. It was amazing. The Amethyst Inn is a big, old (but beautifully maintained) Victorian home, converted into the Inn. Our room was equal parts Victoriana (joie de vie wallpaper and a very ornate cast iron fireplace) and Country - beautiful antique oak furniture. The queen sized featherbed was luxurious and we slept like babies. The bathroom was updated, immaculate and the jacuzzi was amazing. Breakfast was to die for. Four courses each morning of fantastic, unique home cooked goodness. Everything was so fresh and amazing. Their coffee was great (and endless) as well! The staff was wonderful and warm, but not intrusive. They were incredibly thoughtful. Every day there was a small gift waiting for us on the bed, and when we left they gave us snacks for the road! It snowed overnight the 2nd night, and they even cleaned our car off for us before we woke up. This place is first rate, gourmet, beautifully decorated and it is a wonderful respite away from Philadelphia. We, much like The Terminator, will be back.