We stayed here for two nights on a recent trip to Swarthmore and Philadelphia. In general we like…read morestaying at Hampton Inns, as they are predictable and usually cost-efficient. Check-in was smooth, but the Hilton Honors welcome bag was a little disappointing (just two bottles of water and a couple mints). We had a room at the end of the hall on the top floor, which was nice because there was a large wedding party staying at the hotel and we were far away from any potential noise. Our room was quite spacious, with a sitting area that could have easily accommodated a second king-sized bed. The lighting was a little dim - the entryway was bright, but the room otherwise only had a corner lamp on one end of the room, a table lamp on the desk, and two lamps on either side of the bed. The bed was comfortable, but the pillows were not as fluffy as we would like. They were feather pillows that compressed quite a bit when you lay your head on them. They also were smaller than typical king bed pillows. The TV was mounted on the wall between the bed and the couch, so it was at a 90 degree angle from both. Though it did swivel about 45 degrees in both directions, there was no way to watch TV straight on unless you were sitting at the desk in the middle of the room. The bathroom was also spacious and brightly lit, with plenty of counter space. The towels were soft and fresh. The water pressure in the shower was excellent, but it took a long time for the water to warm up. The free breakfast was good, but not spectacular. I always enjoy the waffle machines, and thankfully there wasn't too long of a wait to use them on both mornings. The eggs / omelets were a little flat (I believe they are premade and frozen and shipped to the hotel to be reheated). The sausage links were good and moist. The muffins were a bit on the dry and hard side. There were limited fruit options (bananas and apples). The orange juice was a little watery. So, this is about what I'd expect from a Hampton Inn. This place has the added advantage of being very close to downtown Media, with a lot of dining options. I guess that makes it somewhat unique among the Hampton Inn chain, which tend to be on the outskirts of town or more commercial / industrial areas. We'd certainly consider staying here again.

Stayed here one night while we were visiting in a friend in nearby Broomall. Hotel was fine but…read morehad a couple things that detracted from it. They had just repaved the parking lot, that day, and half of it was closed off. We found a spot when we got there to check in during the late afternoon, but my Brother went out late night and came back and there were no spots. Thankfully, they let him park his car under the overhang by checkin and our car was still there in the morning ;-). We also had a room on the first floor and when we got inside, the AC didnt work. It wasn't too hot, but I need my AC in the hotel for white noise and I like to sleep cold. The front desk guy switched our rooms right away when I brought it to his attention, so that was good. Would I stay here again? Yeah, probably. The room and beds were comfy and it was located near where we had to be.

Decided to stay in town after visiting friends. My stay was comfortable at a beautifully run and…read moremaintained hotel. Free parking is plentiful out back. Nice access to either the campus or the town. The lady at the front desk at checkin was very helpful. Sorry forgot her name. The Bar/restaurant was great. Good bartender, i think her name was Zoey? She made a good martini and she was fast and efficient. The TV's were tuned to the game and people were happy. Might be a nice place to watch World Cup events. A piano player added to the fun and relaxing vibe.

It pains me greatly to downgrade the Inn from its previously lofty perch as the near-perfect…read moreno-fuss hotel to merely adequate, and at the price, not such a great deal anymore. What confused me during our stay was we had two rooms, one an accessible room on the third floor, and the other a queen double on the second. I have stayed in both these areas before. The accessible room seemed unchanged. The second floor was very odd. First off, the fantastic soundproofing seems to have vanished -- at least, inside the hotel. The outside is still inaudible, as it was built to shield guests from the sounds of trains. But inside? I could hear our neighbors talk, I could hear their alarms, I could hear the elevator ding and the machinery (it was four doors down, so not that close). There were odd sounds from machinery in the walls and the HVAC systems I don't remember. Then we had a weekend with basically no hot water and no water pressure. Oh, the water trickled out, but it did so at a very tepid temperature and with less pressure than even any water-restricted California shower I've ever seen. I've never ever had such a problem here before. Then a local friend said they'd had renovations and added capacity. Did they -- gut the rooms and subdivide? That would account for the fact the room seemed smaller than I remembered; it would account for having lost the internal soundproofing but not the external, if they did a terrible job at the renovation; and perhaps they didn't bother to upgrade the floor hot water heater (our family member in the accessible room on the third floor did not seem to have this problem), or the plumbing capacity, and what we were getting was water at low pressure after everybody else on the floor had used it. (Although I had the same problem the middle of the day Saturday as I did Saturday and Sunday morning). I won't hold the pathetic EV charger situation against the Inn per se, since it apparently is a college problem: the chargers are limited to four hours! At a slow level 2 J-1772, this meant we got about 15% charge a day. This is ludicrous. I am willing to pay for the charge (the four hours a day is free) if I can, you know, actually charge the car. Limiting it to four hours on the basis of demand is pointless; all the spots were filled on Friday, and none of them charging, because it turns out they were all occupied by staff members of the college who went home at the end of the day and occupied the spot for eight hours, charging only four. The college's commitment to EVs seems -- I can't use a word that expresses this properly. Inconsistent with its avowed Zero by 2035 goals. (All the chargers on campus are the same, and there aren't that many of them, plus you can't use them if you're a visitor, anyway.) The location is perfect if you are visiting the college, but there's a lot going wrong here right now and I'm very, very disappointed. The staff are still extremely nice (especially housekeeping) so I can't downgrade it all the way, but this is worse than the Hampton Inn in Media now, for half again as much each night. There's only so much I'm willing to pay for location.

This was my first experience staying in a Home2 Suites. Usually I'm a Hampton goer as they're very…read morenice for the cost and come with a good breakfast. I had a staycation in Glen Mills and stayed for one night at this location. First off the gentleman working the front desk was beyond helpful and accommodating when I had an issue with my payment - gift card. He went above and beyond to take care of me and I really appreciated his help. The hotel was gorgeous - I loved the modern but still funky/ fun style and colors. I liked that there was a separate seating area from the bed and also desks and I appreciated the full size fridge and keurig in the room - although it wasn't used it was appreciated. I know these are generally for long stays and I will definitely have to keep them in mind when I'm staying longer because it would be perfect for that. The kitchenette is perfect for a short term stay and they even have hot plates available and tons of cooking supplies and serve ware and even a dishwasher! For my one night stay it felt very luxurious. They had a pool which looked nice and several fire pits and lounging outside (however they were not on and in the morning I found out they were out of service - there was also a dead bird next to it - eek) The breakfast left something to be desired of but I guess because you have almost a full kitchen the breakfast isn't that important but it was still a nice option! Overall a great stay ! I also loved the bed- so comfy and I appreciated the smart tv features and as a Hilton member powering the tv through my phone ! What a great stay! Definitely happy I chose this over the Hampton in the area.

After touring multiple hotels in the area, my bride and I decided to utilize Home2 in GM for our…read morewedding hotel. We worked throughout the process with Denise Grose, and really couldn't have had a better experience. The booking process for our guests was easy, and having the option of getting suites allowed our guests with children and families to still have space and privacy. The indoor pool and breakfast were both terrific, and Denise and her team made sure our immensely over-complicated gift bag process was handled with grace and patience. The facilities were clean and located near plenty of things, and our guests were even able to chill in the lobby and have drinks and snacks post-wedding. We had an amazing, perfect wedding weekend, and Denise and her H2S family were a big part of the reason why. We will forever drive past and smile.

I've stayed here for the third time and yet again, had a blast! It's a tucked-away b&B in the…read moresuburbs of Philly that offers beautiful scenery with a well-kept garden, an inground pool, and fresh breakfast each morning! We usually stay in the grand master or master suite and both are so comfortable and luxurious! Roland and his wife are always a hoot to interact with and their puppies are a cute touch! Do yourself a favor and stay here! Quality: 4.75/5 Customer service: 4.5/5 Value for cost: 4.5/5

Such a wonderful place run by warm and personable hosts! Alpenhof has a mountain lodge-like…read moreatmosphere throughout the home, complete with thick wooden beams, plentiful earth tones, and loads of old photos and fantastic art on the walls. The engaging decor includes a wide variety of kitschy objects from many places worldwide. During our several-day stay, I didn't get tired of looking around and finding new curiosities. Outside, the B&B is tucked onto a forested and winding hillside, surrounding you with green leaves and views of the sky. It's easy to forget that you're less than 30 minutes away from downtown Philadelphia. And there's plenty of parking in the B&B's lot. Our room was a good size, but it was better for sleeping in and going out. It might have been a bit small if we planned on spending significant time just hanging out in the room as there wasn't much space around the very comfortable bed and the one chair, which was a plush and comfortable reading chair. The room also had an armoire, TV, and a short hall off of which the bathroom was located. (The rooms do vary in size, so again, that's just my view of the room we were in.) The breakfasts here are excellent and include what may be the best scones I've ever had. (I'm delayed in writing my review by several months, but the memory of those scones is still vivid. YUM!!!) Breakfast is served mainly in a kitsch-filled dining room, that's bright from high ceilings and sliding doors at one end of the room. The dining room table - a heavy wood table, suiting the atmosphere - 'only' seats 8 though, so if the table's full you may have to wait or choose to eat in one of the nearby rooms on a tray; when the weather's nice, there's more seating outside.

Probably the quietest HIE that I have ever stayed at. Located a convenient 5-10 minute drive from…read morethe Blue Route (I-476) in Drexel Hill. As you approach you might think why is this hotel in a rural neighborhood, but don't worry, it's nestled in the back immediately adjacent to Indian Rock Park. Tons of parking. You will be greeted by welcoming and friendly staff in the large well-lit lobby joining both the on-site restaurant and convention center. My room was great, thanks for the upgrade!. Two room suite with two queen beds, well-lit and spacious bathroom, walk-in shower, kitchen area, and living area. Living room has an awesome rolling desk for catching up on emails. I come here often for conventions and have never been disappointed with the experience. I only have one complaint, I drive a low car and the speed mountains in the parking lot are excessive.

I booked a room at the Holiday Inn at Drexel Hill for my handicapped sister well before a…read moreforecasted major snow storm. I had investigated this as a resource doing pre-planning so that I could pay for it on my credit card weeks before the event. I live 70 miles away and, in a blizzard, if my sister lost electric, I would not be able to help her. I hired a friend to take her to the hotel I had paid for and she was turned away on a technicality. I pleaded for a reasonable accommodation for the handicapped based on the fact that I would pay for any incidentals with my card. SHE WAS TURNED AWAY! I complained to the sales staff and asked for compensation which was denied. I asked to speak with the manager. I left a message and six days later the call has still not been returned! I will only due business with a chain that takes better care of those with disabilities.

tomer Service Shout Out to Jean, Johnny, and Doreen of the Radnor Hotel in Saint Davids,…read morePennsylvania. On May 8, 2026, my husband and I had lodgings for an overnight stay after attending a family wedding. Our accommodation was clean, noise level was quiet, and hotel was clean and modern. The restaurant housed the after-wedding party which consisted of french fries, chicken tenders, various egg rolls, and dessert; all of which was very good. I would recommend staying here based on the above, but the outstanding customer service support raised it to another level. Here's my story. We live in New Jersey, roughly 2 1/2 hours away. At approximately 2:30 in the afternoon my husband received a call from the hotel telling him I had left my pocketbook in the safe. Anyone who has done this before knows the sinking feeling of leaving behind a wallet filled with credit cards, driver's license, medical insurance cards, and cash. Since it was a Saturday, hotel management agreed to send it overnight via FedEx on Monday; I was asked to call to confirm delivery. On Monday I spoke with Jean (at the front desk) and explained the reason for my call. I informed her that I hadn't verified the contents of my pocketbook and asked if she could do this before shipment. Once Jean located the package whereabouts, she had to ensure the front desk had coverage. She retrieved the package which had been prepared for mailing, unsealed it and confirmed its contents. Jean then informed me it would be driven to the FedEx office for shipment. Thank you Jean for staying positive and patient with me. Later that day, I missed a call from the manager, Johnny. His voice mail said that our credit card was declined (human error) and asked that I provide another. His message also gave detailed shipment options and costs. Johnny returned to the hotel. I called back shortly after with another credit card. The package was driven back again, and the credit card transaction was approved. In speaking with Johnny, I asked who found my pocketbook as I wanted to thank the individual. He informed me that it is hotel protocol to have a manager check the vacated rooms to see if guests have left any personal belongings behind. The manager's name is Doreen; however, we never had the pleasure of a conversation. Thank you Johnny for your persistence in getting my pocketbook to me. Thank you Doreen for your honesty and ensuring my pocketbook was turned in to hotel management. To conclude, I applaud the honesty, willingness to assist, and patience of Doreen, Jean, and Johnny. I hope the home office, which I will contact, will take note of their commitment to providing the Radnor Hotel's guests with outstanding service and to a very happy ending to what could have been a sad story. Sincerely, Marie J.

Hotel staff went beyond our expectations in helping us with a unique issue. Staff and management…read morewere friendly, polite, and provided exceptional service. Rooms were very clean and comfortable. Excellent experience.

So, on the bright side, the check-in and breakfast attendants were both outstanding, really warm…read moreand attentive. The breakfast was lackluster with old and dark bananas and old and dried out tangerines Coffee was appreciated But the room was a letdown: it felt dated, with a broken toilet seat, torn wallpaper, and even some mold near the sprinkler. The bed sagged, and the fourth floor had a strange sewage smell. The biggest frustration was housekeeping! my belongings were moved, essentials like toothpaste and blankets were missing, and basic supplies weren't restocked. Parking was buried under snow piles, and the elevator button didn't work. The gym was simple but functional. They also advertise a restaurant that no longer exists, and their app hasn't been updated since the new year. I appreciated the location after long days, but for a Marriott property, it really fell short

0 complaints on this hotel - my first impression was the the awesome staff at the desk. They were…read moreso professional and hospitable, definitely the most polite and well trained. The hotel room was immaculately clean - some minor wear but no question on cleanliness at all. No weird smells , no weird stains - immaculate ! I did get breakfast and it was hot and fresh what I had. They had French toast sticks, eggs ? Biscuits and chicken sausage. Then your usual cereal, yogurt, waffle maker and lastly bagels and pastries. Ample parking and they did a great job shoveling and salting as well with the snow. We did get beverages from their little snack / drink area and the prices were not bad either. All in all, really quality Marriott hotel brand!

I was excited to have a themed room!! Wonderful evening however life happens and I woke up to an…read moreunexpected surprise on my part (woman problems). Understood they'd keep the deposit of $100 but they also charged me an additional $100. Outrageous. This is not the Hilton, these things happen. I called to inquire and EVERYONE WAS RUDE and passed the buck!!! I'll never go back. It wasn't like it was on purpose and I didn't mind paying the $100 to replace sheets but $200 additional yall crazy trash!

At check in they don't let you know before hand, they don't have tapp pay. Almost everyone hotels…read morehave tapp pay, lady was kind of rude at first. And the room I was in doesn't have a microwave.

I stayed here for two weeks with my family in a furnished two bedroom apartment. It worked great…read morefor us. At the clubhouse there is a ton of workspace which made it very easy for me to work remotely. The fitness center is very nicely appointed with all the equipment and anyone would want. They have a automated coffee maker, which I was blown away with. The quality was really good. In other words, all of the amenities are taken care of. I would highly recommend to anyone who is looking for a comfortable, convenient stay. The environment is also very nice: the buildings are spread out on a hillside and the views are quite nice. Finally, the staff in the office was helpful and supportive, as well as friendly.

Staying at the AVE while my apartment was being finished has been a lovely experience. Nora and…read moreher AVE team have been more than accommodating , helpful and kind with whatever I needed.

What a gem! This hotel is so inviting, warm, and lovely. The staff is very friendly and efficient…read moreand the rooms are spotless. Great location, as well.

the hotel is beautiful and super clean. the rooms are great the bedding is clean and perfect. the…read moreshowers were great in all the rooms we booked for the wedding. The staff could be a bit nicer. they seemed annoyed with any questions. and we paid THOUSANDS to stay there. That would be my only suggestion.