The hotel is good and the staff is nice. They offer a complimentary breakfast onsite and they have…read morea bar as well. There is also some parking in the back of the hotel. The rooms are very spacious and have a nice size TV and desk plus a fridge. So you can definitely get some work done in your room. They also have a full size ironing board as well as an iron for you to use. The bathroom is a good size as well. Overall the hotel is good it has some wear and tear due to maintenance because it's an older hotel but it is a nice place to stay downtown. They also have a small indoor pool and small gym/workout room. Definitely recommend for a place to stay.

I had 3 reservations for a 4 night stay as follows:…read more Thursday night May 21, 2026 Friday and Saturday nights, May 22 and May 23, 2026 (These two nights were at a wedding discount price for my son's wedding) Sunday night, May 24, 2026 Where do I begin with the grief of this 4-night stay? Let me start with the major issue, the window blind. No Window Blind It was only when I got into the hotel room that I found out there were no window blinds to cover the window. (The blind was sitting in the corner of the room. See image) I was not informed of this at the front desk when I checked in. I tried to call the front desk, but no one answered. So, I went downstairs and then the woman at the front desk informed me that some rooms had an issue with the window blinds. It was Memorial Day weekend. The hotel was filled; they were accommodating guests from 3 different weddings, so there wasn't another room to switch to. Fortunately, I had some safety pins with me and the woman at the front desk came to help me pin the slim side curtain closed so I had some privacy and to block out the outside lights as much as possible. (See image) I found out during my stay that: The blinds are lowered and raised by a motor to make it handicapped accessible. The hotel had previously experienced a blackout that burned out the motor. When I checked in, the hotel was waiting for a new motor to replace the damaged one When I checked out on my last day, I was informed that the company that made the motor is out of business; the inoperable motorized blinds affected 3 rooms. Okay, there were things about the 'out of commission' blind that were out of the hotel's control. But all the same, I was inconvenienced, so I asked for a discount to compensate me for not having a window blind. I was told I already had a wedding discount price. Excuse me, but that wedding discount was for only 2 of the 4 nights I stayed, and the cost of my entire stay included working a window blind. Really, Hotel Warner, do better. But there's more . . . Room entry cards As previously mentioned, I had 3 reservations for my 4-night stay. Even though I was in the same hotel room for my entire stay, I was told I must come to the front desk to check out and check in for each reservation. The woman at the front desk couldn't explain why. The next day I found out from another front desk staff member that for each new reservation, they had to issue new room entry cards. Okay, that makes sense. But why couldn't that be explained to me when I first checked in. When I checked in, I let the front desk know my brother would be coming in for the wedding and he would be staying in my room. I gave them his name and the date and time he would be arriving. I asked the front desk to make him a room entry card because when he arrives, I would be elsewhere getting my hair and makeup done for the wedding. Even the next day when I got my second set of room entry cards for the second reservation, the front desk confirmed with me that his name was in the system for my room. And yet . . . in the middle of getting ready for the wedding, I get a call from my brother saying they won't give him a room entry card unless I give them my permission. He handed his phone to the front desk staff, and I said it was okay for my brother to have a room entry card. However . . . instead of making a duplicate card of the cards I had with me, they made my brother a replacement card, which deactivated the room entry cards I was holding. Thank goodness we returned to the hotel room at the same time. ~Sigh~ Hotel Warner, do better Information sheet When I checked in, I was told of the hours of the breakfast. I knew I was going to remember the times, and I asked if they had that information printed out to hand guests, but the hotel did not. However . . . the hotel did have a sheet of area restaurants that would give a discount to the hotel guests. (See image) So it begs the question, if the hotel prints up a list of the area restaurants, why can't it have on the back side of that sheet the times of breakfast and the other amenities that were posted in the elevators. (See image) In addition . . . that information sheet could include the location of the breakfast (i.e. on the 1 floor, not the ground floor) and the locations of the ice machines. Both of these I found out from fellow guests or called the front desk (which did answer that time). Also, printed sheets handed out at the front desk or left in rooms can be updated more easily than the sign in the elevators. For instance, I was told that the sign in the elevation that says 'Day passes available to the YMCA' was no longer accurate. Speaking of information . . . The hotel didn't advertise that they provided free Wi-Fi in the room, the front desk or anywhere else in the hotel. I found out when I was checking out that the password to the WiFi is taped in the envelope that contains the room entry cards

Very pretty quaint hotel in beautiful Chaddsford area. We stayed 2 nights over the weekend. King…read moresize bed mattress was comfy. Blanket & sheets. I would've preferred a cotton like comforter . Temperature was good and controllable. There was a romantic and effective gas fireplace in room. Nice in room jacuzzi- though I wish they had handles or rails to help get in /out of it. Room was clean and quiet at night. Concierge was very helpful, informative, attentive. At least 4 restaurants within walking distance. Live music and wood fired pizza at the cafe next door. Small gym in basement level. Basic cardio equipment. Hotel was clean and nicely appointed.

I have now stayed at this lovely little hotel twice, both with my college-aged kid. We have stayed…read morein the summer with extreme heat as well as this January, when it was spectacularly cold. The hotel is immaculately clean, and was a haven after our cross country flight on both occasions. We were greeted warmly and asked if anything was needed, though we had our door codes conveniently delivered so the entry was smooth. Our rooms were impeccably clean, and the beds very comfortable. The lobby is beautifully decorated with an impressive stone fireplace and the coffee table included fresh cut flowers (lilies in January - exuding a lovely scent that added to the warmth of the fire itself). The breakfast room was equally lovely and cheery, and a thoughtful array of pastries, cereals, fruit, waffles, yogurt, bagels, coffee, teas, juice and more were available. The proprietor and staff were wonderful. The Brandywine River Hotel is conveniently on the way to see family, but even if it were not I would go out of my way to stay there. It's a true gem.

Decided to stay in town after visiting friends. My stay was comfortable at a beautifully run and…read moremaintained hotel. Free parking is plentiful out back. Nice access to either the campus or the town. The lady at the front desk at checkin was very helpful. Sorry forgot her name. The Bar/restaurant was great. Good bartender, i think her name was Zoey? She made a good martini and she was fast and efficient. The TV's were tuned to the game and people were happy. Might be a nice place to watch World Cup events. A piano player added to the fun and relaxing vibe.

It pains me greatly to downgrade the Inn from its previously lofty perch as the near-perfect…read moreno-fuss hotel to merely adequate, and at the price, not such a great deal anymore. What confused me during our stay was we had two rooms, one an accessible room on the third floor, and the other a queen double on the second. I have stayed in both these areas before. The accessible room seemed unchanged. The second floor was very odd. First off, the fantastic soundproofing seems to have vanished -- at least, inside the hotel. The outside is still inaudible, as it was built to shield guests from the sounds of trains. But inside? I could hear our neighbors talk, I could hear their alarms, I could hear the elevator ding and the machinery (it was four doors down, so not that close). There were odd sounds from machinery in the walls and the HVAC systems I don't remember. Then we had a weekend with basically no hot water and no water pressure. Oh, the water trickled out, but it did so at a very tepid temperature and with less pressure than even any water-restricted California shower I've ever seen. I've never ever had such a problem here before. Then a local friend said they'd had renovations and added capacity. Did they -- gut the rooms and subdivide? That would account for the fact the room seemed smaller than I remembered; it would account for having lost the internal soundproofing but not the external, if they did a terrible job at the renovation; and perhaps they didn't bother to upgrade the floor hot water heater (our family member in the accessible room on the third floor did not seem to have this problem), or the plumbing capacity, and what we were getting was water at low pressure after everybody else on the floor had used it. (Although I had the same problem the middle of the day Saturday as I did Saturday and Sunday morning). I won't hold the pathetic EV charger situation against the Inn per se, since it apparently is a college problem: the chargers are limited to four hours! At a slow level 2 J-1772, this meant we got about 15% charge a day. This is ludicrous. I am willing to pay for the charge (the four hours a day is free) if I can, you know, actually charge the car. Limiting it to four hours on the basis of demand is pointless; all the spots were filled on Friday, and none of them charging, because it turns out they were all occupied by staff members of the college who went home at the end of the day and occupied the spot for eight hours, charging only four. The college's commitment to EVs seems -- I can't use a word that expresses this properly. Inconsistent with its avowed Zero by 2035 goals. (All the chargers on campus are the same, and there aren't that many of them, plus you can't use them if you're a visitor, anyway.) The location is perfect if you are visiting the college, but there's a lot going wrong here right now and I'm very, very disappointed. The staff are still extremely nice (especially housekeeping) so I can't downgrade it all the way, but this is worse than the Hampton Inn in Media now, for half again as much each night. There's only so much I'm willing to pay for location.

The hotel is gorgeous. I only visited the Soeak Easy bar located on the bottom floor. It's cute,…read moreintimate and the bartenders were both great.

Hair all over the bathroom floor and shower, dirty room floors, excessive light coming from the…read morecloset and HVAC unit, and nothing that was featured on website was open despite advertising a rooftop bar and speakeasy. Better value at Hampton Inn!

The location had great views of a portion of downtown. Parking was ok once I figured out how to do…read moreit. I had to move my car though. I got there early so I had to wait about an hour for my room. I had lunch downstairs at the restaurant. I loved the room, it's location, the cleanliness, and the view. It was spotless. It smelled nice in there. You can tell that the staff is on point with cleaning. I can't hate on the bed because I am a borderline insomniac so I didn't sleep well. The price was good and my experience overall was good as well. I would come back if I had to visit this area again.

The room is nice, clean, standard hotel room. I'll never stay here again however as their parking…read moreis atrocious. They've got a garage right next to the hotel but you're forced to park about as far away as possible, and the signage in the garage is so poor that you're left wandering the garage trying to find a way out. It is so so bad, I'd recommend strongly the Marriott either on the same side of the river or on the other side. This hotel is quite the social hangout, but it feels like a bunch of modern day hippies trying to find some sense of community. No thank you at all. Seriously, rethink your choice here. When you're tired and lugging your bags around, the last thing you want is to be so far away and then get stuck at the bottom of the garage with no elevator. I swear it's like you're in a horror movie, so creepy down there, and I worry about safety to be honest. And I'm paying a lot for this room, there are much better choices just blocks away. Really watch yourself with this place. Never again. This management needs to make the parking right up front, right near the hotel entrance. What's wrong with you fools? Fail.

Had an excellent stay at this hotel while in the area for a work meeting. It was very clean, quiet…read moreand all staff were very pleasant. Perfect location, as well. Would definitely stay here again.

I am writing to express my disappointment regarding my stay and the treatment my family and I…read morereceived during check-in and throughout the evening of August 28. I am an Asian guest, and during my interactions with the front desk, I felt unwelcome and treated differently from other guests. I observed staff greeting other guests with smiles and offering umbrellas, while my interactions felt rushed and impersonal. At check-in, before I had the opportunity to ask about breakfast options, the front desk agent immediately informed me that I would need to pay for breakfast. As a Marriott Titanium elite member, I was offered 500 bonus points as my welcome gift, but the agent did not explain the available food and beverage credit or other welcome benefits until I specifically asked. The entire check-in process felt hurried, including the directions to the elevators, and I did not feel like a valued guest. After entering our room, my children and I were excited to begin our stay. While moving the chairs slightly to sit at the table, we accidentally dropped a water bottle on the floor. Within approximately 15 seconds of entering the room, I received a phone call reporting a noise complaint. My younger child became very upset and cried for about 10 minutes. To help calm the situation, I took both children outside to the car to retrieve additional belongings. When I returned to the room, I was preparing to take a shower when another staff member informed me there had been another noise complaint. Shortly afterward, the same front desk employee knocked on my door very loudly and continuously for more than 10 seconds. I opened the door and calmly explained the situation. Despite this, I was warned that if there were another complaint, my family would be required to leave the hotel. At that time, there was no noise coming from our room while the staff member was standing outside. I do not believe there was any effort to investigate whether the complaints were accurate before threatening to evict my family. I even suggested moving to another room if it would resolve the situation. Initially, I was told the hotel was overbooked. However, I was able to see multiple rooms still available for booking online, including both two-bed rooms and king rooms. The explanation then changed, and I was told that the guest making the complaint did not want to move instead. As a result of these repeated warnings, my children became anxious for the rest of the evening. They were afraid that even accidentally dropping a phone or making normal family noises would result in us being removed from the hotel. This created an extremely stressful environment rather than the comfortable stay we expected. During our conversation, the front desk employee repeatedly stated that it was "company policy" to require guests to leave after three noise complaints, mentioning this policy several times. However, I do not believe the hotel made any reasonable effort to verify whether we were actually creating excessive noise before issuing these warnings. When I requested the employee's name and business card, she initially refused to provide them. I was only able to obtain a business card after requesting assistance from another staff member. Overall, I found the service to be unprofessional, discourteous, and lacking empathy. Most concerning, I left with the impression that my family was not treated with the same level of respect and hospitality that I observed being extended to other guests. Whether intentional or not, the experience made us feel unwelcome. I respectfully request that hotel management investigate this incident, review any available records or security footage, and address how this situation was handled. I also hope the hotel will reinforce the importance of treating every guest with professionalism, respect, and consistency regardless of their background. Unfortunately, based on this experience, I cannot recommend this hotel unless meaningful improvements are made to its customer service and guest relations.

My family of 4 stayed at the Inn at Villanova University on the way home from a road trip…read more We were greeted by a very enthusiastic and welcoming concierge who filled us in on everything we needed about the hotel before checking us in. We were told that there was a gym and a game room on the second floor as well as some outdoor activities, but we didn't get a chance to check them out because we were only there for one night. Our room was on the first floor, so it was easy to transport our luggage from our car to our room. Our bedroom had 2 queen beds, a large desk/counter space, and a bathroom with a tub/shower. We all enjoyed the Villanova-themed decorations in the room. There were several charging ports throughout the room, which was helpful because all 4 of us needed to charge our phones overnight. The bathroom was clean and tidy, and stocked with all the essentials. We ran out of toothpaste, but luckily the concierge provided us with some travel-sized toothpaste free of charge. The water pressure in the shower was nice, but the shampoo and conditioner made everyone's hair feel greasy. We had no problems with our beds, but there were a couple issues with the rest of the bedroom. For some reason, there was a wet patch of carpet near the desk that was there before we even moved in. Also, there are no overhead light fixtures, so we could only get light from the backlit headboards on the bed or the bedside lamps (I did like that you could dim the lights on the lamp, though). Finally, the TV kept losing signal and we could only reach 3 channels. Overall, the Inn at Villanova provided a good 1-night experience for my family, but I think I would choose to stay somewhere else if I was planning on being in that area longer.

What a great spot! We had a party to attend in the evening for the Aston Martin Car Group and…read morestayed overnight. Ryan greeted us with a friendly, warm smile and provided us with info on the area. Because we arrived early we had a drink at the bar and enjoyed a conversation with Patty who was so kind and personable. Once we walked to the party at the gorgeous Montrose Mansion (which is attached to the Inn) we had a fabulous time. The following team members went over and above to ensure a good time: Bruce Mullen, Dean, Brie, Amir, Justin, Mel and BJ. Attention to detail and smiles overflowed by these individuals. We were treated with "over and above" hospitality. Oh, and how can I forget.....the almond croissants at the bar/cafe. They are totally worth every calorie. Thank you to everyone who made sure we had a memorable time!

Great value for the cost. Check in was a breeze, location was great, and the free breakfast was…read moreactually quite tasty. Save yourself some money and park on the street if it's a weekend. We found parking close by for free.

Parking is a real issue at this hotel. Guests must pay $25 to park in their off site lot. You…read moreneeded to be a genius to figure out how to pay the $25 so they wouldn't tow your car. When asked if there is security for the cars, the answer was no and to keep in mind that this is downtown Wilmington. There was pot smell in the halls. There was a baby crying in the room next to ours. The front desk texted my phone after 10 pm to ask how I was enjoying my stay and I had just gotten to sleep. The only thing good about the place was a clean room. How did people give this place 4 stars? Look elsewhere.