My partner and I stayed at the Vincci la Plantación over the last few days (while visiting family…read morein Tenerife). The hotel is located away from the beach (not far, but if you want beach front you should book the Bahia del Duque or the Gran Tacande). There are plenty of shops a short stroll away, please bear in mind Tenerife is a volcanic island so this is a very hilly area!. There are 6 pools I believe (2 are not heated). We just wanted a comfortable place to rest (as we would be out and about most of the time), and privacy. We booked one of the garden villas with outdoor Jacuzzi. The villa was nicely decorated, had a nice and private entrance, a walk in closet, a lovely bathroom with a big bathtub, separate toilet and separate jet and rain shower, his and hers basins. The actual bedroom had; a rather big four poster bed, (which was the most comfortable I have ever slept in), a little mini bar, Nespresso machine, selection of teas, a desk and a comfy sofa. The garden had enough space for a garden table and chairs, two sun loungers and a nice elevated structure for the outdoor Jacuzzi (which was made private with a canopy and curtains), there were also nice plants and palm trees to complete the look of our little oasis. Some of the downsides (and the reasons this place does not get five stars from me): maintenance is a bit lax (I understand with COVID having all the rooms/furniture/fittings/spa immaculate is not a priority), the spa was nice but felt not worthy of a luxurious 5 star hotel, we only got complimentary water on arrival (you cannot drink tap water in Tenerife...this is the only hotel I was not given complimentary water everyday), breakfast was the same everyday and all pastries were industrial. We had 3 spa treatments and also booked the spa circuit, the atmosphere is nice and the spa was empty from our arrival (13:45) until about 17:30, so we enjoyed the privacy very much (again maintenance and attention to detail are letting the place down a bit -we experienced broken jets, blocked water drains that flooded the thermal spa room floor). The gym is rather dated and could use with some newer equipment. On some very positive points: staff were mostly lovely, attentive and happy to help, the room service staff surprised us one night with a complementary champagne bottle and desserts (thank you Silvia). The housekeepers were always very polite and hard at work. I would most definitely stay here again, and who knows, maybe once the business has had a chance to recover after covid it may just be better than 5 stars.

Is the service at all hotels in Europe so crappy that this place is considered 5 stars? Yes, sure,…read moreit's nice, but the service is no where NEAR a 5 star level. We booked a cabana room with a hot tub on the top; however, upon arrival only one was available and it was clearly the crappiest one- it overlooked a road and a parking lot. You couldn't even see the ocean. We had mentioned it was our honeymoon in advance and requested one of the better cabana rooms, but were given one of the worst. We felt jipped. The woman at the counter clearly realized the room was shit because before we even saw it, as she offered to also show us a junior suite (same price, not an upgrade or anything). I mentioned to the woman that it seemed like we were given the absolute worst cabana and she smiled knowingly but said "there ARE worse ones" - great, good to know. We ended up picking the junior suite instead because the cabana view was so horrible. The entire reason we booked the hotel was for that rooftop tub, so we felt like why did we even come here?! We were able to move into a great cabana part-way through our stay and were very pleased, but only because they had a cancellation. We should have been in this room from the start. Also, poolside service is NON EXISTENT. We have been on many tropical vacations - Hawaii, Mexico, the Bahamas, Florida, and I have never had a worse poolside experience. They never come over to you at all to offer drinks or water or anything, you have to get up and go to the bar every time, far below the usual service experience we have had, and seems more like how a 3 star resort would behave. Additionally, they force you to wear full pants at any of the restaurant locations for dinner - REALLY, a tropical spot that doesn't allow shorts?! For me, not a big deal because I can wear dresses, but my husband did not enjoy that rule. The whole point is to relax and get away from daily life, not to have silly rules imposed on you. It's also not on the beach, which I think is a pretty big negative.

ROOM My family and I (4 people in total) stayed at a…read more2-bedroom suite in the Red Level area. We were so pleasantly surprised by how spacious the rooms are. The living room has a balcony with an ocean view. There's a dining area in the living room as well. The master bedroom has an additional balcony and a bathroom with double sinks. The second bedroom is a little smaller in size however actually comes with a much larger bathroom (with double sinks, double standing showers, and a bath tub). Our experience living in the suite was honestly close to being perfect, with the only exception of a little water leakage situation in the shower. The seal between the shower glass door and the rest of the bathroom wasn't great so despite my best effort, the bathroom floor was always quite wet after a shower. SERVICE One of the best service experiences I've had. We arrived close to 7pm at the resort. As soon as we arrived, we were greeted warmly. Our luggage was taken care of and we were led directly to the Red Level check in area and provided complimentary Cava. The front desk had already prepared most of the paperwork for us and we checked in quickly after. Because our flight arrived later than expected and we were running late to our dinner reservation, the front desk staff took the initiative to update the restaurant without us having to ask her to do so. I thought that was quite attentive of them! Additionally, I was impressed by how welcoming and helpful the staff was. We initially couldn't find one of the restaurants. When I approached a staff member to ask her, she took the time out to walk us all the way to the other end of the resort! When my family visited the Red Level Family Lounge for the first time, we were greeted and given their WhatsApp number, which I used to stay in touch with the Concerige after to book tennis courts and spa services. The Red Level Concierge kindly looked into excursions (eg whale watching at Los Gigantes) on our behalf and even provided restaurant recommendations for Garachico. AMENITIES There were about 3-4 swimming pools on the property. The largest one is right in the center of the property - I believe it's one of the largest infinity pools in Europe. This pool is not heated and has seawater so it was a little too cold for me in December. The other two pools are smaller. We mostly used the Red Level pool which is in a more private area and still large enough in my opinion. The water temperature felt more comfortable there. There are cabanas for rental (250 euros minimal spending that includes food and beverage by the infinity pool or 100-150 euros minimal spending that includes only beverage). Additionally, there is a sports center that has 2 Padel courts, 2 Tennis courts and 1 mini soccer courts. There are a few table tennis tables and stationery bikes for spin classes. When we visited in December, the resort was relatively empty (I know! Surprising given it was a holidays) so it was really easy to book tennis courts. We played tennis almost every single day there. They have rackets for rental as well. The spa services were rather underwhelming. My mom and I each booked a facial at the Clarins Spa and we both thought it was overall a mediocre experience. The esthetician was not particularly skillful with the facial massage, and I actually didn't think they used the best products for my skin type. It caused some stinging and irritation. FOOD As a food enthusiast, I am not usually easily impressed but I have to say I was quite impressed by the food here! There are 7 restaurants on the property and I visited 6 of them - my favorite was the La Terrace (seafood-centric restaurant). The food was delectable. Presentation was beautiful. Pictures below are from La Terrace. And the ambience is just on a whole different level! Think candle lit dinners under a starry sky with rhythmic ocean waves hitting the shore in the background! The other restaurants were also very good - there's one Italian restaurant, a steakhouse, a Mexican restaurant by the pool, an Asian fusion place, and more general options that include a buffet restaurant. OVERALL Have enjoyed every moment on this property. This is the perfect location for a relaxing family vacation! Nice pools, amazing staff, wonderful entertainment/sports options, and incredible food. I have recommended this resort to many friends and will continue to do so!

I stayed here for 4 nights at the Red Level section of the resort…read more It was the perfect location for a relaxing vacation getaway. It's far enough from the touristy sections of Tenerife (Playa de las Américas) but still quite accessible to popular touristy spots such as Los Gigantes. The hotel is huge with numerous restaurants, spa services and its own live entertainment. It's easy to stay-in the resort without even exploring Tenerife. We liked that option, but we did end up dining outside the hotel quite often. The Red Level offered a luxurious experience. We were offered complimentary Cava while waiting to check into our rooms. The views looking out into the Atlantic Ocean were stunning, especially during sunset. Valet parking, bottled water, Clarins toiletries and sunscreen are all included. The Red Level guests also have a daily happy hour where there are complimentary drinks and tapas. This was a definite bonus and the venue was perfect for watching the sunset. The included breakfast buffet was also all-encompassing. There is no private beach, but there is a public black sand beach 50 m away from the property along a scenic walking trail leading to Los Gigantes. There is also a small town close to the hotel (within walking distance) with good alternative dining options (pizza, seafood, sports bar). If I were to return to Tenerife, I would definitely consider staying at the Red Level Gran Melia Resort again.

We just returned from the most magical vacation at the Ritz Abama in Tenerife, and honestly, five…read morestars aren't enough to describe how incredible our experience was. I don't think we've ever visited a more stunning resort. The Ritz redefines luxury and sets a new standard for what a resort should be. From the moment we arrived -- where we were welcomed by name at the gate -- we were treated like royalty. The staff go above and beyond to make you feel special every moment. It's the attention to detail: twice-daily housekeeping, swift room service and concierge responses, their own locally sourced water bottle, the car valet guys also being on top of it... the list goes on. The property is simply breathtaking. There are several pools, including an adults-only one, multiple restaurants (including a Michelin-starred option), stunning ocean views, a breakfast that outshines any hotel we've ever stayed at, and even a private beach, where guests are taken down via the hotel's cable car. Every corner of the resort exuded luxury. We mentioned we were getting married during our stay, not expecting much, but the staff went above and beyond to make our special day even better. From balloons and desserts delivered to our room to coming back from the ceremony and finding "I love you" spelled out in rose petals on our bed -- the service was on another level. Thank you, Abama staff, for making our stay unforgettable. We can't wait to return!

We stayed at Abama for our 15-year wedding anniversary. Drawn to the island for its wines, we…read morefound it far from the winemaking areas that we were most interested in visiting - however, the drive around the island was stunning and we enjoyed the privacy of the resort. The staff was universally helpful and friendly. The grounds were immaculate and we loved the private feel of the beach, even though it was a public beach. We tried almost all of the restaurants, and never had a bad meal. We appreciated the breakfast, which was included, and the focus on local fruits and produce. We would love to revisit this resort.