I love NH collection hotels but this one was a disappointment. Although my room was very nice and the cleaning was exceptional- the check in process was terrible and having stayed at this brand for years I am baffled at it. My flight landed at 6 am so I made it here by 7am. Now, check in of course is usually at 3pm but most hotels will try to do something about it if you get there so early. I've stayed in many of their hotels over the years and this has always been the case. Well, not here. Reception lady was super rude and told me I had to wait because it was my fault I got there early. Then she proceeded to say "but if you're willing to pay 45€ I can get you a room by 9am" disgusting! After so many years loving this brand, I am ready to move on. The area is super nice but I can not recommend it here. read more