Todo me parecio fenomenal, remodelaron las haitaciones, se ven mucho mejor! Aunque mi cama muy…read moreincomoda .. la vista superaba cualquier imperfecto. La comida es algo mediocre pero ya estando en el ambiente te la comes y diafrutas. El staff super amable y servicial. Yo visito cada otro año y siempre estoy contenta.

Las Hadas, a great resort with character!…read more I love this hotel. I have stayed here numerous times. I give it it the 5 stars for the following: -customer service -architecture -relaxing environment -Food There are a couple things I have to mention as when you book this resort you must be aware of where you are staying. This is Las Hadas, an aged resort with character (Santorini in Mexico) Do not expect to see modern flawless rooms where there is not one defect, the rooms have aged, however, that does not take away from the cleanliness of the room and the quality of all other services. You can expect a relaxing environment, this is not a place you want to stay if you are trying to have a fun and rowdy stay. The resort has a buffet restaurant, two reservation restaurants and one seafood restaurant. I highly recommend to make reservation for the more prestigious restaurants. They do have a spa area where the staff is awesome. All in all, this is a very nice resort. The service and architecture keeps me coming back.

This place need to improve on kindness to guests and good customer service practices: Front desk…read morepeople on 5/29, 3:00pm. They didn't have our rooms ready. We made reservation for two rooms, connected. They didn't honor our reservation, they actually put us on different floors. When we asked them to repair this issue, they mistreated us by ignoring our request and jumping on to help somebody else. After some arguing, not even a conversation, they put us in the same floor, but no connected rooms. Also, we requested the rooms with a garden view and they put us on rooms with a view of the parking lot! Stinky room: when we finally got to our room, a strong stench of humidity was coming out of the room. We requested for room service to clear this. Unfortunately, we had to call twice in a period of 30 minutes with no luck. 1.5 hours passed with no response from room service. This was a highly recommended place to visit, and this was our very first visit. Needless to say this is OUR LAST VISIT. We are very disappointed and frustrated with this place.

Booking: From the very beginning we were off to a rough start. I booked by phone so that I could…read moreask questions about accessibility as I was traveling with my elderly grandparents. The agent on the phone was very impatient and rude . She spelled my name wrong despite me spell it out out for her multiple times. She also refused to stay on the line when I informed her I wasn't receiving the confirmation. She stated "I can't stay on the line because there's other people I need to help". I ended up calling back after not receiving the confirmation and another agent corrected the spelling on the email address and I finally received the confirmation however she never changed my name on the booking so I had a hard time during check in. Stay: They assigned me to a nice clean room and my grandparents to a smelly old room with a broken back door, smudged bathroom mirrors, and no working remote control. I called and they came to bring batteries and fix the back door but left the mirrors dirty. The room had bugs like cockroaches and even a tiny little crab. We stayed here for 5 nights. My room had a bracelet to enter while my grandparents room was a key card. On our third day there they decided to change the lock on my grandparents room and make it into a bracelet entry without telling us. We came back from lunch and were not able to enter the room. I called the front desk and they said we had to walk to them to get the bracelets. I found this extremely disrespectful and inconsiderate. Zero customer service skills. Why not wait and do it in between guest ? Why in the middle of our stay? Why not let us know ahead of time? Why not bring the bracelets to us? My grandparents are wheelchair bound and they didn't care or take that into consideration. Who locks their guest out of the room in the middle of their stay ? At checkout the front desk wanted to charge us $40 for each missing pool towel card . The cards were in the room but they insisted we go get them. Very annoying after everything else we had to deal with. No valet service, no streamlined reservation system for restaurants. The food from the buffet upset our stomachs by the third day. The front desk staff and booking staff need more training. They also need better food . The buffet, pool and bar staff were all friendly and helpful . The location and views are beautiful but I will not return after spending so much money just to be consistently inconvenienced.

You get what you paid for. My bestie and I wanted a budget vacation. We didn't pay much, but I…read moretruly believe we got more for our money. This was a lucky find as it wasn't on Yelp and usually it's my go to app. I say, loved it. If you are or have uppity kids you might not love it so much. The first thing my middle child said when he saw the name, Hotelito Escondido was "it should stay hidden." He didn't like the looks from the outside. I must admit I was a little shocked. It is in remodeling phase so it may get better. The rooms are huge, I had two rooms, one that included a kitchen, the other that had a balcony, both had an ocean view! We had a relaxing blast, my daughter who is nine, loved it too. It's not all inclusive, and I prefer this type hotel when traveling, it gets you out and visiting the town. Several beaches we visited only 20 minutes away, and the main plaza with the famous giant marlin is only 15 minutes away. Anyone can afford to have a getaway!

Coral Pacifico is a timeshare and a hotel facility. My family has owned a timeshare here since I…read morewas a chilld. The personnel are friendly and the facility is very nice. For the last year there have been no lawn chairs. Every time we have expressed to the ownership our dissatisfaction about it, their response has been "we will take your suggestion to get some lawn chairs into consideration." Hopefully the will see the value of putting lawn chairs by the pool.

This was my second stay at Camino Real. The hotel and the rooms are clean and spacious. Love the…read morefact that you're on a beach with little traffic - no other hotels nearby. The only reason why they don't get 5 stars is because the restaurant service is slow and the waiters on the patio near the pools are not very attentive. I had to go find them each time to request a menu to place my orders. The road to the hotel is also terrible as it's unpaved so make sure to drive carefully. Staff is very friendly. Their gym also has several stationary bikes, treadmills, and free weights to get a workout in. Would stay again as the price is reasonable for what you're getting.

I give it 5 star because it was a decent hotel we got a suit it was super spacious not as pricey it…read morewas clean we had a nice view to the ocean the only issue I had was the shower only had hot water or maybe I didn't o how to work it but I do recommend this hotel

No safe, fridge or microwave in the room! We only stayed for two nights so it wasn't an issue and…read moreoverall it's a pretty old building. The view of the water was great though!

The rooms are big and spacious, the spa therapist is very good. Maintenance is very bad. No air…read moreconditioning anywhere but your room . Manzanillo is super hot and humid, I went this November and watching the show I was drenched with sweat, so uncomfortable, no fans or air conditioning at all in the whole hotel! you will only have air conditioning in your room and the gym, the restaurant is open and flies are all over your food. The beach is near people that come and eat and leave all their garbage! I am a beach lover and hate that the people in Colima leave all the garbage at the beach, the sand has oil.

For the amount of money we paid we were pretty underwhelmed. the food wasnt that good everything…read morewas watered down and bland. the elevators here are the worst part of the trip. they stop at every floor even though no one calls it. it was fun but definitely not worth the money.

Really outdated . No blow dryer or iron. Power went out. Ants all over counter. Uncomfortable beds…read more Dirty.