I rarely leave negative reviews, but our experience here was very disappointing. We stayed for five nights and encountered multiple issues that were never resolved. The listing led us to expect a two-bedroom accommodation, but the unit we received had one bedroom and a pullout sofa, which was not what we anticipated. The freezer was frozen shut with visible mold inside, making it completely unusable for our entire stay. We reported it to the front desk, but it was never repaired or replaced. Housekeeping also did not properly clean our room, and we were incorrectly charged for breakfast, which we had to dispute ourselves. The response from the front desk when we reported these issues was dismissive and unhelpful. For the amount we paid, we expected much better maintenance, cleanliness, and customer service. Unfortunately, the combination of the room not matching our expectations, unresolved maintenance issues, housekeeping concerns, and billing problems significantly impacted our stay. read more

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When we came into our room we found the freezer was frozen shut. My brother got it open just for us to find black mold covering the door. I didn't get a picture of the before but when we told the front desk the young lady was very rude and said her colleague would clean it. We were gone for TWO HOURS just for us to come back and mold still be there and the drawers frozen closed. My mom went to looking in the coffee maker and pod was still there from a previous guest. Back to the mold, we went back down to the reception desk and Gaida was very freaking rude. We booked a two room suite just for us to come in and it's a single room with a pull out (common I know but it specifically said two rooms) I've just been very disappointed by the beginning of this stay. read more

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Found this lovely hotel on booking.com. Knew it wasn't in the busy tourist district but in a college area and wanted a quieter hotel experience. Staff here were welcoming and helpful when we arrived. I had written an email to get twin beds for my friend and I but we came and had a queen bed which they fixed while we were out during the day and we had twin beds when we returned. Getting here was a bit of a trek. In a responding email I was told they could provide transport to the hotel for $75. We decided to go on our own thinking it wouldn't be hard. Wrong! Lugging suitcases over uneven ground and up and down the many steps and bridges was not an easy task in humid weather. Next time pay the price lol! Staff were helpful in giving directions on maps but we found most went by "left left then over bridge go straight ". Seems easy but we got lost the first night and missed a planned excursion. We found a nice place to eat and didn't let it mar our experience! Breakfast is $10 and definitely a must! Such wonderful cappuccino and croissants self serve. We enjoyed it immensely and thought it was a good price. Very quant hotel be prepared to walk! Waterways close by and canal out our window. We enjoyed church bells out our window and the neighborhood. The hotel Manager Marco was helpful in getting our water taxi ordered to make our return to the airport easy for us and was very gracious. Bongiorno Venice! read more

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The people that work here are delightful and very eager to help!! It is more difficult to navigate here from the boat than anticipated but once we conquered that it is a quiet area right on a canal, near the university. We recommend the water taxi that takes you right to the hotel a little pricey but worth it. Marco the manager was very kind and helpful. Our room was supposed to have 2 beds but only had one. While we were out they separated the beds. The windows opened up to the canal side and we could hear the church bells The breakfast, available for 10 euros was delicious it included croissants, pancakes, fruit, juices, soft or hard boiled eggs (you boil them yourself in a cute machine), meats, cheese, granola, nuts, and cappuccino. Yes, I would return to this hotel on a future Venice visit. read more

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This hotel was beautiful and staff was super friendly! Claudia and Stephano at the front were super nice and friendly. There is someone there 24 hours a day so you can always get assistance if you need it. Breakfast was simple, but their homemade muffins (chocolate and the one with the sugar pieces) were delicious! It is family run and you can see the love put into the hotel. The rooms are beautifully appointed. We were originally offered the room on the top floor, but I need shower space and that shower has a shorter ceiling beam that can be an issue for someone a little taller (I'm 5'7"). The only real issue was that it seem soooo far from the main area. When we first arrived at the train station, we decided we would walk with our luggage.. What a mistake! The uneven floors combined with dead ends and tons of little bridges with stairs made the trip much longer than it should have been and we couldn't even just grab a cab. The bright side was that we got a ferry to pick up our luggage and they were able to transport us as well. Saved us a lot of headache to walk and find the way back to the area where the buses are to take you to the airport. This place was beautiful, staff was so helpful and friendly and breakfast was nice! You'll love it :) read more

The room was small but functional. The staff was friendly. It is a bit of a walk to the main sites. It is nice and quiet in the hotel area and near numerous small cafes and restaurants. A water taxi is easily able to get you to this hotel. read more

Let me just first say the staff at this hotel are incredible! We did not stay the night here but were booked at an Airbnb next to it. The Airbnb was an absolute disaster and the staff were so generous enough to help us out. They let us use their phone because we did not get data service in Europe. They assisted us with figuring out our luggage situation to get to the cruise terminal and even offered to hold our luggage so we can explore around Venice. We decided to have the breakfast at the hotel for an amazing rate! Nothing short of a spectacular service. The next time I come to Venice, I will be booking a room at the Hotel Tiziano. Thank you again to the staff! read more

Very nice hotel a bit away from the crowds. The accommodation costs are favorable for Venetian conditions including breakfast. The staff is very friendly and always helpful. TV, free Wifi, air conditioning and minibar complete the offer. On the ground floor there are also handicapped accessible rooms. I love this hotel and am here for the eighth time (business and private). Highly recommended! read more

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Do not stay here. Yes the rooms are updated but there are too many issues with the people who run this hotel. My sister in law was given a first floor room that had drainage issues which coughed up dirt from the drain and soaked over onto their luggage. The staff referred to their family by nationality rather by name. Our experience was just as bad. We had the do not disturb sign on our door while we went to breakfast. A construction guy came into our room to do work while we were out leaving the door open to our room without our permission!! The lady at the front desk said we have it. This place is a joke. If you want a secure place to stay don't stay here. read more

My wife and I stayed there a few days ago and had a great experience. The hotel is located outside of the busy tourist area and had a lot of charm. The restaurants near the hotel are frequented by locals and were delicious. If the small restaurants are not what you're into, Piazza Santa Margarita is a short walk away! The rooms were up to date, clean, and spacious. The staff was friendly and provided a nice breakfast every morning. Made for a great trip to Venezia! Grazie! read more

We had such a wonderful stay at the unique hotel Tiziano - really conveniently close to the bus station to/from the airport, only a short and scenic walk from the tourist sites such as the Basilica, and also close to the University and student quarter for anyone looking for cheap drinks! The staff were so friendly and helpful, we loved the decor in our room and the hotel in general, and their buffet breakfast was a lovely start to each day. Thank you, Hotel Tiziano! read more

DO NOT STAY AT THIS HOTEL. The staff at the hotel are not honest. The location is not quiet. The twin "bed" is worse than what I imagine prisoners cots to be. The bed is a foldout chair - not a sofa - chair with a thin mattress and bars in the back. First and foremost there was no air conditioning in October. The temps outside during the day were above 80 while there. We were first in an attic room which we were unable to shower property due to the low ceiling height and the handheld "shower". Did I mention attic and no air conditioning. Yes, it was very hot. Hotel staff said they were full and could not move us the first night, though the extra key hanging on the board was never claimed. My daughter and I were sitting outside until 2:30am our first night - no one showed to claim that room. (Lie #1) Next to one of the biggest party houses in Venice. According to locals, the police will not stop the parties as the owners are "politically connected". Not the hotels fault, however them not having the air conditioning on is their fault which required us to keep our windows open which intensified the music and noise. The staff lied and said no hotels in Venice had air conditioning at this time of year (Lie #2) I spoke to other tourists who had air conditioning during the time of our stay. The staff also said this doesn't happen often (the parties at this house). (Lie #3) According to locals, these "parties" occur frequently. (Lie #3). To sum up the stay, we stayed 2 nights and had about 6 hours of sleep due to the heat and noise. Not a great start for our trip to Italy. The hotel staff was unwilling to provide any compensation for our inconveniences. Very poor customer service. read more