I've stayed here several times now and it's always been great. The check in employees are always…read morefriendly and helpful. The rooms are spacious, clean, and the beds are comfortable. Room service is always on time and the food is delicious. Secure parking and security on the grounds.

This hotel is very nice, in winter time it would be very expensive but summertime prices are super…read morelow. The ammenities are very nice; however, on this occassion I had a really bad result. The towels were super dirty and unfortunately, I did not see that until I was coming out of the shower. The room itself was not too bad. Can always use a few more plugs. And the lighting is odd. There were some lights I could never turn on.

I'm happy to say that I always keep having a great experience at this Holiday Inn Suites Express…read more Staff are really friendly, helpful and welcoming. They always greet you when you walk by the lobby. The rooms are always clean and tidy. The beds are so comfortable and the pillows are always so fluffy. We love sleeping on the comfy pillows and beds, we always wake up feeling so refreshed. The breakfast buffet is hot and delicious with a large verity of delicious dishes to choose from. The gym has all the exercise equipment you need for a good workout! I love using their elliptical machine or the bicycle. They have wipes to wipe down the machines and they also have hand towels to wipe your sweat off. They have complimentary water bottles! I really appreciate their hospitality! The pool is beautiful and clean. I like going in the pool during the summer. It's really nice and relaxing. Also the hotel is located inside a shopping plaza. There's several restaurants and shops you can walk to, it's super convenient and very nice.

Possibly the worst hotel customer service experience in... ever. I've been traveling…read moreinternationally since 1986. Yes, I'm old. Yes, I have a lot to base my review on. The hotel is in a decent location with several restaurants in walking distance. However, the front desk personnel can ruin the whole trip. These folks can't execute on the SIMPLEST things. I've stayed here about 5 times for work, and each time it's been a crap-shoot on whether I've actually been booked in a room with a microwave and fridge, as requested in my reservation. Not this time. No fridge, no microwave and no real coffee maker in the room, either. There is a one-cup contraption with coffee in a pouch. I have gone to the lengths of bringing my own coffee, filters and cream. As well as my own breakfast foods. But alas, I will make do with the fridge they brought into the room, but for some reason they can't seem to bring me a microwave as well. Nor an actual coffee maker. Amazing that in the 21st century it's so difficult to get actual customer service. I'd probably recommend you stay anywhere else, but here.

we were very very very pleased with our visit!…read more The hotel was SPOTLESS and modern, very nice design. The rooms were nice, well designed space, the best features: Microwave, refrigerator, and the soap and conditioner pumps in the shower(so you don't have to ask for five bottles every time you shower), lastly, the availability of baby cribs. The BEST service and what really made this Hotel stay the best was the breakfast. The availability of American foods like, French toast, pancakes, waffles, cereals, pastries, breads, etc was nice but having the Mexican breakfast buffet as well was amazing, chilaquiles, menudo, beans, eggs, etc. this was by far the best breakfast we've had at a hotel. The other half of the star, was the staff, constantly cleaning and taking away dirty plates. My family enjoyed the pool, but noticed there was other services also available, like a gym, laundry room, print center, They also have a 24/7 little store with snacks for purchase. The reception desk was also helpful. (This is where you get your towels for the pool). Next, the location of this hotel, was perfect. It's in a very nice Plaza, with high end restaurants and shops, and for some last night snacks (a 7/11 store). There is parking right in front of the hotel or underground. Lastly, to my embarrassment, about 30 mins after checking out, I realized I had forgotten an item in the room, I called the hotel to explain, and by the time I returned to the hotel, they had nicely packaged up the item and it was waiting for me at the front desk. The staff, the amenities, the food, and the rooms, were perfect. If all hotels are alike Fairfield Mexicali, Marriott has gained a loyal customer.

Our favorite hotel in Mexicali. Very clean and rooms are spacious. The staff is friendly and…read moreattentive. Their breakfast is delicious. Is well located with plenty of restaurants and shopping in the same plaza I do wish they had a bar in house.

Second time staying here and extremely disappointed…read more Booking: I made a reservation in advance to an event due to the proximity from me. A group rate was provided at a later time. I had one reservation with four rooms. Due to international calling, I emailed in advance to have the rate applied. Yolanda Carbajal Munoz indicated she applied the rate. However, she only applied it to one room and I was charged the full rate for the additional 3 rooms. Front desk: Checking in was unpleasant. They didn't know how to direct us to where our rooms were. They didn't inform us that the elevator was not working. (I had my mom with cancer that cannot climb stairs and my disabled brother). There was a lack of empathy and problem solving skills, and poor customer service. When checking out I asked for a folio of the rooms and identified the error in applying the group discount and the front desk was un resourceful and could not identify a general manager or provide a solution. Rooms: I was in a single executive room and there were dead cockroaches in the bathroom, the toilet wasn't clean and had skid marks, and there were old toilets and showers outside my window, along with workers walking by.

Me encanta el buffet de las mañanas Y en las tardes el…read moreplato de arrachera con sus tortillas deliciosas ! Muy buen servicio Friendly staff Great service The food will never disappoint me I love hotel Araiza

Clean rooms good service and good price cant beat it for what you pay. The rooms are little small…read morebut there clean and got what you need so its worth checking out instead of overpaying for a room your only gonna sleep in ‍

Overall, if i wouldn't of had any paypal payment issues when i tried to extend, my stay would have…read morebeen fine.  The continental breakfast served was actually pretty descent, the rooms are a bit small, the lighting didn't seem to be evenly distributed throughout the room and seemed kind of awkward, i had no complaints on the wifi, there is wallpaper that seemed to be retro-modern from the 60s that i thought was ugly at first but then grew on me. there's adequate amount of parking, and not far from a shopping center and movies. None of these were real big issues, however the only issue was dealing with the clerks in the front desk lobby who seemed really inexperienced to deal with customers having issues. they pretty much blow you off when you have issues, they only know how to do the job they were taught and don't really know how to treat customers. they make you feel as if the issue was your fault, and even though they do their job on their side, it was simply the communication aspect. Im not sure if their management puts them under a lot of stress, but it kind of seemed that way, as they are always trying to place blame on a third party instead of seeming to genuinely trying to help their customers. In the Lobby, when trying to see what was going on with my new booking, there was a lady having the exact same issue as i was.  The lady was frustrated, and it became awkward since the raising of voices ensued. the young clerk would only say something in the lines of "the issue is not on our side, im sorry i cant help you." while there is no doubt  that this is correct, you have a frustrated client who is pretty much feeling ripped-off, so a better response on his (the young clerk) side would have been something in the lines of "this issue is common when booking through third party agencies, heres is what we can do..." (and he can go on to list viable options that the customer can try)  and bam, you help out the customer and you avoid him/her feeling and looking as a complete loser of life. In any of my future stays in Mexicali, i might not stay in this hotel again.  Its one of the cheaper hotels in Mexicali, and the facilities are not bad at all, they are actually pretty good.  However, bad personal treatment is a NO-GO on my side, i would rather cough up something extra for for the assuredness of top notch staff that could take care of their customer in any situation.    i believe the treatment of its clients is as importance as what it offers to clients.

The Best Western in Brawley used to be my go-to but I may be driving a little further out to stay…read moresomewhere nicer next time. Now check in was great. It was easy and the girl at the check in desk was great. Breakfast and the staff member who worked there were also great. And I will say the room was clean so cleaning crew was doing a good job because the issue was more maintenance than anything. The issue was that the room was so old and outdated and the non bed furniture in the room was pretty gross which is why the low score. As I said, all customer service was nice, the only exception was when we asked for 3 extra pillows but were told no, we had enough and only given 1. That did irritate me but I brushed it off (this was a few hours after check In, after we got back to our room after a funeral). We got the suite which is not in the hotel and is actually in a building near the hotel. It is a spacious room but it is sooo worn out. Pillars were rotting and peeling, the rug was dirty and the couch and chair with an ottoman were so disgusting, I was genuinely grossed out and didn't touch them. Additionally, the toilet had a hard time flushing and after leaving some water running in the sink while brushing my teeth, it clogged up a little. Overall, I will not stay here again.

Decent hotel. Friendly staff. The bathroom was a little dirty and the room / amenities are old. The…read morebed was uncomfortable however and is the reason i chose to switch hotels. I felt safe, there are cameras and locked doors to get inside and there was always someone at the front desk. The hot breakfast bar was not the greatest but its free so cant complain.

False Advertising. Terrible Management. Zero Accountability…read more We stayed at Cambria Hotel El Centro-Imperial from July 10-13, 2026 with more than 10 Little League families. It was, without question, one of the most frustrating hotel experiences we've had. We reserved a "Suite, 2 Queen Beds, Kitchen (Studio)" through Expedia before another family on our team. They booked the exact same room description through Expedia after we did and were assigned Room 201 a spacious "Suite, 2 Queen Beds, Kitchen (Studio)". Yet we were given Room 220--a standard-sized room with only a kitchenette. No one at check-in mentioned we were being placed in a different room than the one we reserved. The next day my friend stopped by our room and was shocked at the size difference. She said, "I thought we booked the same room. Come look at ours." And that's when we realized we had not received what we paid for. I requested to speak with someone in management and got the unfortunate experience of speaking with Sales Assistant Clarissa instead. She was rude, dismissive, and completely unprofessional. Rather than attempting to resolve the issue, she ended the conversation by telling me to "have the day you deserve." I then requested to speak with the General Manager Todd who was no better. He insisted that "suite," "studio," and "kitchenette" all mean the same thing, while also admitting he charges more for the Suite, 2 Queen Beds, Kitchen (Studio) "because he can." If they're all the same, why would the hotel charge different prices? When Clarissa claimed the hotel doesn't even have suites, I showed Todd a video of one inside his own hotel. He admitted he has been trying to get third-party booking sites to change the room descriptions because they are misleading. The more he contradicted himself, the more visibly nervous he became and he began sweating profusely. When I asked why the descriptions needed to be changed if they all meant the same thing, he then said he wasn't going to argue semantics. The primary issue was Todd's admission of being fully aware of the discrepancy yet refusing to make it right and still continuing to book rooms with the same misleading description. And the problems didn't stop there: * Multiple families had leaking air conditioners. * The indoor pool area's A/C wasn't working. While the temp in Imperial ranged from 105-113 during our entire stay. * The hotel sold breakfast vouchers advertising an all-you-can-eat pancake breakfast, yet they were out of pancake mix for our entire three-day stay. After getting nowhere with management, I disputed the charges with my credit card company because I do not believe we received the accommodation that was advertised and reserved. Cambria didn't just lose one customer--they lost the trust of an entire Little League community. If you're considering staying here, screenshot your reservation, verify your room before unpacking, and don't assume the room you booked is the room you'll receive. Better yet, take your hard earned money elsewhere!

I was very disappointed with our stay at the Cambria Hotel in Imperial, CA. Although the hotel…read moreappears to be brand new and advertises great amenities, our experience was far from what was promised. One of the biggest issues was the indoor pool area. Our family along with multiple families stayed in this hotel for a Little League Tournament. This hotel was chosen due to the distance between the two fields. (5 minutes from one and 23 minutes to the other one) In addition, there were many areas to eat outside nearby. Given Imperials high heat, one of the factors that played into booking with this hotel was the indoor pool and we were ecstatic for our kids. During our three-night stay, the air conditioning was not working, making it unbearably hot inside. I am talking HUMID, like a SAUNA inside the indoor pool area! It was disgusting and extremely uncomfortable for parents to try to watch their children swim. I reported this issue to hotel management multiple times throughout our stay, but no action was taken. The breakfast was also disappointing. The selection was already limited, and several of the advertised items were unavailable each morning. If you're counting on breakfast at the hotel, don't expect everything to be stocked. Cleanliness and maintenance were also major concerns. There were bugs throughout the pool area and in our hotel rooms. Our first room was a full suite with kitchen and immediately I noticed black bugs in the shower all over the ceiling. Our second room was a standard two queen bed with a kitchenette, and I found bugs in our shower and on the floors, and when I reported it to the supervisor, I was told that it was "normal." That response was unacceptable. To make matters worse, there were rat traps placed openly in the hallways, and some of them were filled with bugs, which was unpleasant to see. Our room's air conditioning unit was also leaking water across the floor, creating a safety hazard. We learned that several other families were experiencing the same issue with their AC units. I looked under the unit and saw old toothpick flosses from what I'm assuming previous guest under the AC unit and there was water leaking everywhere! Overall, this hotel is not what it is advertised to be. For newer property in Imperial, where reliable air conditioning is essential, the maintenance and upkeep were disappointing. Between the excessive heat in the pool area, the leaking AC, the bugs, the lack of breakfast availability, and management's failure to address our concerns, I would not stay here again and would not recommend this hotel to others. I would have to say not all management was dismissive, there was a night attendant that was very sweet and tried her best to accommodate several people at once who came to complain and her name was Amy. Other than that; and based on several parents' experiences trying to get assistance and the responses they received, I didn't even bother to speak to upper management.

I have been staying here for over 8 years. I come to meet with coworkers and some clients. Eight…read moreyears ago, I really enjoyed everything. The rooms were great, clean and they had a great bar. This last visit, my towels and sheets didn't look clean. Actually, the hand towel was dirty. The bar wasn't open. The place seemed very run down. One elevator wasn't working, some of the walls were torn up. I had to go back down to the person that checked me in because my key did not work the first time. I hope they turn things around again or I may have to start looking for somewhere else to stay.

Fuimos a las 6 de la tarde en un sabado a comer. Todo los que periamos de comer decian oh no lo…read moretenemos horita. Hasta los mic drinks y cerveza. Como un restaurante no puede tener casi nada y es un sabado y temprano. Estava Bien solo ahi. Oudimos hamburgers y sopa y en salad. Todo savia malo. La ensalada no se Mira a fresca. Tenia la lechuga muncho negro. A todos nos come so a doler la panda Bien feo. La Unica razon que fuimos porque una Amiga se estava quedando en El hotel y fuimos a verla. Pero nunca volveremos

Fabulous spot! This hotel is clean, modern, thoughtful. Tissues in the elevators, lots of charging…read morespots in the room. Bathrooms are large with plenty of counter space. Im showers have sulfate free shampoo and conditioner. Staff is friendly and welcoming. A few little details I would have enjoyed, missing soap (bar/hand soap) in the bathroom and the digital key wasn't working but the front desk informed us and got us a physical key proactively. And there's no coffee creamer in the rooms. No issues, just my pickiness :) I would recommend if you're headed somewhere on the 8 and need a spot to stay. It's warm, comfortable, safe and clean.

Repeat do not stay here I repeat do not stay here. they will steal your shit if you ordered hotel…read moreservice and hotel room service do not stay here if you want your stuff stolen like I spent $1300 worth of clothes and I had all of those clothes stolen and discovered through throughout OfferUp. They are a shitty worth of a part of a hotel. This should not even be a hotel to begin with. This is more like a hotel where you pay good price and you get your shit stolen yeah I see everything on OfferUp that was mine to begin with, and I'll upload screenshots right now.