The agent was helpful and very friendly but unfortunately they use the National Tenants Network…read more(NTN) franchise to screen applicants for rentals. You have to complete an NTN application for a specific rental so if you are applying for more than one rental, you have to complete a form each time. You pay $39 per application and that is for each person living in the rental. While I was completing NTN's online application, I got a code error message a few times on some of the fields, meant for their webmaster. When my application report was sent to the realtor, it turns out NTN made a mistake (my monthly income was indicated at an amount I hadn't entered anywhere on the form - and it was FAR greater than my actual income which made it all look fishy). I had no access to my report before it was sent to the realtor to make sure it was correct. Trying to get it changed was a nightmare. NTN requires you to print an application to access your own report, attach more personal ID verification, mail it to them, and then they'll let you know within 14 days if you're eligible for a copy of your report. I actually talked to a lawyer. I had an IT technician look at the code errors I screenshot while filling out my form and she said NTN was using Cold Fushion by Macromedia which was about 11 years out of date. Now I'm worried that NTN has my SSN in this Cold Fushion database. My advice as a prospective renter is to avoid this real estate firm simply because they use NTN.

We recently closed on a home purchase (in the midst of this pandemic craze) and worked with Jamie…read more She was fantastic throughout this process and so helpful. Between her knowledge of the area and industry as well as ability to keep us calm in something made exponentially more stressful due to COVID, we felt we were still able to have an exciting and positive experience in buying our first home. I almost wish we could do it again so we could keep working with her (but honestly, not really because I love our home too much)! 5 stars all the way!

Gianna helped me find an amazing apartment in very short notice. She worked very hard to…read moreaccommodate my living needs and finding the best options for me. At a point, I did feel a little hopeless in finding a place last minute but Gianna came through right on time and I couldn't be happier with the new place. She is great, professional, on-time, polite and excellent to work with. She makes the process of finding a new home easier - we all know how stressful that can be. I highly recommend Jane Mosello Real Estate and their team. I honestly couldn't be happier! Thanks again Gianna!

I brought my coop of Eileen had no problem very nice didn't go to office just met made offer…read morebrought place

My daughter is a first time home buyer. We are so grateful to the team at GRA - John Dragos, John…read moreBurckhardt and Bob Finnegan. They walked her through the process from beginning to end, taking care of details, ironing out the few minor issues that arose and patiently answering our many questions. They really made the whole process as painless as possible. We highly recommend them!

We highly recommend Era Realty!! Deb and Lou are the BEST! They sold our home in record time…read more Selling a home can be stressful but they handled every situation with grace putting us at ease and always went above and beyond!

Only the best in Westchester! If you need any assistance with purchasing your first home or…read moreupgrading, Lou and Debbie are the way to go! They will find you your dream home! Will give them 10 stars if the system allowed it!

Jessica Buckley is a pleasure to work with. We have worked with her for years. She is extremely…read morepatient and really took time to understand what we were looking for given how particular we were. amazing Realtor!

This is the second home that Jodi and her team have sold for me. Jodi was great in suggesting what…read moreshould be done make the homes more appealing without a big hit to the budget. The team was on top of things and kept the negotiations on track for a quick sale.

Overall it is a loud (I95/Train) area - so if that bothers you - this building is a non starter…read more I am okay with that. The stand alone garage you can rent for $' looks like a lean-2 with tarp on the roof and definitely leaks all over the place. The road (highland) next to the building and the pay-for-parking lot (town) look like cluster bombs were used in an all day attack. Really bad. Highland is a disaster for a mile+ or so. One of the things I liked and found cool was the fitness room. Little did I know it is in disrepair (broken machines, missing free weights [which are limited to start with) and it seems that will never change.... Other people I've run into in the fitness room said they complained, brought their own attachments for the one pully machine there - but the only thing that changed for many months were "Broken" signs added- and a sign begging for the weights to return home..... They did plant some flowers in the courtyard.

Beware! Mice Infestation, Robberies unaddressed, Management…read morenot responsive and more! I could not be more grateful to my wonderful real estate agent Kathy Loucks she is the best! I regret to say that my 4 months experience at The Highlands in RYE NY has been a filled NO RESPONSES to major legit tenant issues MICE! An appalling mice infestation has marred my stay here, management's shocking lack of responsiveness, plumbing issues and the concerning lack of security blowing off a robbery that took place just sending us tenants a "heads up email" making it an uneasy living environment for residents. Make note I am also paying an obscene monthly rent in a very small studio. Mice infestation is a constant and unsightly issue throughout the premises. * This makes for an unsanitary and unpleasant living environment. It is essential for any property management to take prompt action (21 days by the state of New York, it is past 21 days now) to address such health hazards, but despite numerous complaints, the problem has persisted for many of us, indicating a complete disregard for residents' well-being. o Calling the exterminator weeks later and not responding to tenants about how they are resolving the issue is another major issue. * I sent multiple emails to the management company - CAROL, EDWARD and MARIE they read my emails multiple times until a week later when they sent a response the exterminator would come. * On the Friday of July 4th weekend, I had mice running around my apt. I called the emergency number multiple times who shared they would reach the Super Stanley, NO RESPONSE. * I saw Stanly the Super on Monday July 3rd and asked why he did not get back to me? "My phone was broken "I made him come up and seal ALL the holes (THERE were MANY) it was done so poorly I have what looks like white clouds visible all over my apt where there are holes on the floor. * Mice have been seen in the entrance to C building, droppings have been seen in the entrance areas, and even in MULTIPLE apartments. Furthermore, the management's unresponsiveness was absolutely infuriating. I tried contacting them multiple times, whether through emails or phone calls, and received nothing but silence in return or sign up for the exterminator. It was as if they preferred to turn a blind eye to the problems rather than actively seeking solutions. This lack of communication is highly unprofessional and shows a complete lack of respect for the residents who trust them to maintain a safe and comfortable living space. Another major concern was the apparent lack of security at The Highlands. Doors being left open on the basement floor is an invitation to potential robberies and rodents. Residents deserve to feel secure in their homes, and this blatant negligence on the management's part is both alarming and unacceptable. The state of the recycling area over the weekends was another indication of the management's careless attitude towards maintaining the property. Trash and recyclables were left unattended, creating an unsightly mess that attracted even more pests. This level of neglect is not what one would expect from a property management company that supposedly upholds a certain standard of living. Lastly, the lack of response to emergency calls- having an emergency number is meant to provide residents with peace of mind in knowing that help is just a call away when they need it most. However, it became apparent that this service was merely a facade, as no one ever picked up the calls or responded in times of crisis. In conclusion, the grounds are beautiful, the people that live here are so nice, but make note management is not keeping up or caring about what was great place to live. The issues with mice infestation, unresponsiveness from management, lack of security measures and more make it a disheartening place to live. Save yourself the stress and disappointment and look elsewhere for a more attentive and responsible living environment. * I lost my mailbox key, and asked to pay for a new one the first week I was here in March its July 31, 2023 * My name has not been updated on the buzzer. * My front door I have to kick in my every time I open it, I was told this is normal. I have never had to kick in my door to open it in any apt. Stanly actually showed me to do this to open it * To begin I was harassed by my neighbor within my first few days here, buzzing my buzzer obnoxiously after 9 pm to let him in, I did not. then he screamed at me outside my door. Management said they would investigate it, but never responded. I am a single girl.

The staff that works in the management office are rude and treat everyone in the buildings they…read moremanage like there some type of low lives, especially Maria. Happy I bought my own home and don't have to deal with them anymore. If you are unlucky enough to live in a building they manage expect to be treated like a piece of s*** no matter how much you mind your own business and pay your rent on time.

CDT Realty has done a great job managing Scarsdale Ridge. They are very responsive, easy to reach…read moreand always are helpful. Any questions or issues they respond back immediately and always are courteous and professional.