My dog really enjoyed her visits here! They treated her with such care. If she was nervous about…read moreplay, they took time to keep an extra eye on her. Love that they have cameras so you can watch their play time. They recognize birthdays in such a fun way. Plenty of staff taking care of the dogs. She was always just as happy leaving as she was when I dropped her off which is a sign of a good time. Seamless pick up and drop off process and fairly easy to book online for day daycare - that's all we ever did. We aren't in the area anymore so she doesn't go often but would still use this place when we're back.

Staff is friendly and nice. Facility is super clean and neat…read more Just not a good fit for my 5 month old puppy. Watching the web cams there seemed to always be one overly aggressive dog going after my pup. Always a different dog. Only been there around 4 times. We have been to other day cares (this one was closer) and did not have this problem. Needless to say - we will not go back.

Words truly cannot express how grateful I am for Pet Suite Retreat (PSR). I've trusted them with my…read morefur babies in Inkster for years, and they have never let me down. Recently, my mother was hospitalized and needed time to recover in a skilled nursing facility. She boarded her dog, Niko, at a place in Troy close to her home. Niko has a history of seizures, and he had a small episode while he was there. The facility called to say they were not comfortable keeping him and that she needed to find alternate arrangements. My mother was already overwhelmed with her own health issues, and the added stress of finding a safe place for Niko was heartbreaking. I immediately called PSR, and they were just as incredible as I remembered. I spoke with Lace--who also worked at the Inkster location and even remembered my long‑lost baby Bella. She went out of her way to pick up Niko herself and made sure he had a safe, secure, loving place to stay. My gratitude for PSR runs deeper than words. They have always been the place I call "home" for my babies, and they proved once again why. "Thank you" will never feel like enough.

Pet Suite Retreat in Troy goes out of their way to make sure Pets and their owners are given the…read morebest care possible. Lace is remarkable and I will always remember how she took Niko under her wings. Thank you to you and the whole staff.

Everything from our initial call through our first appt. was great. The front office staff reached…read moreout to let me know when they received the records from my former vet, and were always very professional and friendly. We were welcomed and shown into a room immediately, and our vet tech was wonderful. Our cat is a big old scaredy cat, so we really appreciated how kind and gentle both the vet tech and Dr. Tate were, and that they were even nice enough to wrap our cat in a blanket they misted in calming pheromones. One reason we left our last vet was because they kept trying to sell us on every test and unnecessary thing our cat didn't actually need. So, I was really grateful Dr. Tate did a great exam, told us possible tests (i.e. blood work options) and then let us make our decision without judgement. We're so grateful we found Dr. Tate!

Switched to this vet since much closer to my home. I found the vet Dr. Tate very nice. Sad to post…read morethis review. In the annual check-up she detected a heart murmur and "gravely sounds" in my 6 y/o cat's lungs. She said she didn't think there was a need for additional testing, and told me to keep an eye on his respiration rate - count it when he sleeps and call them if gets fast. I did that, and over the next few months called their office on 2 different occasions to report respiration that was just over the "fast" side. The person that answered the phone took the information and I was told there was not a concern. I brought my boy back for annual exam. The night before he had a bad coughing fit. I was told they did an x-ray and that his heart was enlarged and he was in hear failure. I was there over an hour waiting and knew something was wrong. I was sent to Blue Pearl in Southfield - told they had vet cardiologists there. (NEVER go to Blue Pearl - terrible!) Discovered the next day that Veterinary Cardiology Consultants had an office only a few miles north of Troy Vet Hospital! At Blue Pearl they diagnosed my boy with congestive heart failure / hypertrophic cardiomyopathy (HCM). This was approx. $3,500 visit - after spending about $700 at Troy Animal Hospital. I followed-up with Vet Cardiologist Consultant's for my cat's care. In the following 11 months I've spent another $2,000 - $3,000 on consultations, echocardiograms, fluid aspiration, monthly medications, supplements, holistic care. My boy was in advanced heart failure and died two days ago. I've learned along the way that in that initial annual check-up at Troy Animal Hospital in November 2017 that the heart murmur and gravely sounds detected in his lungs were early & strong indicators of cardio myopathy developing. I wasn't even offered the option of additional diagnostic testing - I would have done it! Instead told she "didn't think it was necessary at this time." If testing had been done and treatment started then he could have lived a long and healthy life with condition management. Instead, his quality of life deteriorated fast - he died at only 8 y/o - and it cost me approx. $7,000 in that 11 months along with so much stress, sadness and grief. My heart is broken. My boy was one of those special cats - the kind even people who hate cats love. He deserved better. I understand mistakes are made in life but this was inexcusable. I called twice to report fast breathing afterwards and they weren't concerned!! Is this a matter of being too busy to give proper attention? Why not suggest testing to rule out a potentially deadly condition developing? I wish I had never stopped going to my previous vet who specialized in cats. My boy would be alive.

Wow! This is a great place for dogs! The facility is new, clean, very large, with lots of play time…read morefor the dogs. The Staff are all wonderful and my dog loves going here. They all monitor, engage and care for my dog and he always comes home tired and very quiet for the evening. The Owner Jim is very caring and engaging with the dogs and their owners. My pup stayed for a week and came home happy and tired out! Jim called the day I picked him up to tell me how he well he did while I was away. It made for a very positive experience and we are very happy customers at Happy Dog! Highly Recommend!

We were looking for a new place to board our dog after moving to the area. Saw lots of positive…read morereviews so tried it out. The very first time we brought our dog in, the owner Jim made a point of mentioning "I've had problems with that breed in the past but I'll give her a chance" Our dog is a pit mix, we've had her since she was 10 weeks old. She had stayed at other boarding facilities and has been well socialized, we have never had any issues with boarding or being at dog parks etc. We had our dog stay twice, when picking her up the other staff members always said she did well, never reported any issues to us. When we called to arrange boarding the third time, the owner answered and informed us he would not allow our dog to come back as "she doesn't do well here". No other information was given. Giving 2 stars instead of 1 because we really liked the place, the dogs can go outside and the staff is generally kind and does a good job. It is a shame though that the owner is so prejudiced against certain breeds, and I feel that someone who really has that much experience working with dogs (as he claims) would know not to judge a dog based on breed but judge on a case by case basis. And if our dog really did have an issue, why were we not told when it happened? I find it hard to believe our dog randomly had an issue at this boarding facility, but never had any issue before or after at any other boarding. TL;DR: owner is prejudiced against bully breeds, will tell you to your face and then not allow your dog to come back

Can we start with how much I appreciated them dealing with what felt like 89 calls from a Dog-Mom…read morewho cannot function without notes or she forgets EVERYTHING?! That's me, and my big anxious lug'of'a'dog. They were so gracious. So professional. So down-to-earth and most of all, they cared for my dog like he was one of their own. I'm not sure which one of us was more nervous, but they calmed the both of us by answering any and all questions I had (and there were many!) He ventured in with his own blanket and toy to keep him company and was given playtime and lots of love. The moment we walked in we were greeted with smiles and we felt at ease. The day we dropped him off Inknew he was going to be well cared for and my mind was at ease while we were away with family for the holiday. Thank you SO much for taking care of the furriest member of our family. We appreciate you so much!

Really caring and friendly people. They work hard to make our dogs happy and comfortable and always…read morekeep them safe.

Located in the huge strip mall off of busy Big Beaver…read more Inside is a large pet supply store, and grooming service. Huge selection, good prices. Staff seemed nice. Everything was clean and in good repair.

amazingly kind and wonderful staff! I had to board my cats due to an emergency and everyone was so…read morekind and understanding of our situation and gave my cats excellent care while they were in the hotel! I love having a place I know is safe for my babies and where the employees really care about animals. Thank you all so much!

Rex Pointe is a great place, they take great care of our boys. Our malamute loves the group play…read moreand all the space to run. They even board cats upstairs in their own cat area too!

They do a great job with my dog who gets aggressive with strangers. They are a very trusting place…read moreto board pets.

My favorite thing about the vet is that they are so much more comfortable with the cat and they can…read moreget the vet in a good position and not have any problems getting the vet in a hurry to come

Our experience with dog sitting couldn't be worse. Our dog was there for about a week while we were…read moreout of state on vacation. We brought a large container of our dogs specialty food for the week. The supervisor was very quick to show annoyance at the size of the container, but the food was for a 75 lb dog for a week - that's a lot of food. I was hesitant to leave our dog with a group that could be annoyed at something so small, bur we had condo reservations, tickets, etc. I hoped it was a blip...not so much. We did get a phone call once during vacation to tell us that our dog was good. When we picked our dog up, I could tell something was wrong. He has a nervous temperament so I was hoping that was the issue. Not so much. They took forever bring us his food because they couldn't reach it. How did you reach it 3 times a day to feed him? When they brought the container, it was still full. He was fed none if his food. I don't know of my dog was fed at all.considering when I ran him up to the vet to check his weight, he was down 10 lbs. In a week. I really considered legal action, but honestly they aren't worth my time or money. I just don't want this to happen to anyone else. We heard

I am always assured that my girl is well taken care of when she stays for play care or boarding…read more The staff is so friendly and excited when she arrives that she's excited too. I appreciate the pics on the Facebook page, seeing her playing with her pals is comforting. They are very, very good at putting "like" personalities together for a cohesive group. At other places we've tried dogs were grouped by size without regard to temperament. My girl is midsized but mellow. When she isn't as mellow she is transferred to the more energetic group. I love the drop in play care as sometimes plans change last minute. They're always great about offering exit baths which is great as well. Would highly recommend.

Super caring staff and a clean, well organized layout conveniently located close to the freeway…read more My pooch loved his play time there. The only thing I didn't like was their policy regarding bathroom time. The expectation was that dogs just go inside the building. There were no outdoor bathroom breaks in the winter. The employee explained they only take the dogs out in the warmer months. I saw an employee walking around with a mop keeping things cleaned up so the place was not unclean. My concern, and perhaps unfounded, was my dog would get confused and start having accidents at home. It just seemed a strange policy to me.