Everything Great place and wonderful staff…read morethat made our puppy first stay very special

Our 1st time ever boarding our buddies and VI Pet was wonderful Kept us informed and our dogs…read morereturned healthy and happy! This is the one and only place we will use to board Coko and Onyx.

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

We boarded our dog here for two days and one night, and we couldn't be happier! Grammy was…read moreincredibly friendly and took great care of Lily. They kept us updated with pictures hourly, which gave the kids and I peace of mind. We will definitely use her again.

ABOVE AND BEYOND!!!12/10! I am VERY careful where I choose…read moreto board my dogs or even care for them. I have two very different, full of personality huskies and I always trust WoofTang 110%. I make the drive from St Pete to Orlando because this is the only place I completely trust with my dogs. In July of 2024 I decided to make the training investement with both. I knew the mad skills and talents that Lexi & Tai have with dogs and both of mine needed the professional assistance. I enrolled them both together. Archie, is an incredibly stubborn 6 year old husky and Pongo is my overly excited, talking 10 month old Husky. They blend well together but they are not everyone's cup of tea! I trusted these two and their team and they did wonders with compassion, patience and professionalism! My dogs are the core of my world, so as most dog owners I worry how others treat my dogs when away. Lexi would touch in almost everyday, she communicated reports with honesty on progress & she let me know when a post of their training was hitting the social so I could feel better being apart. Recently, when I had to evacuate from St Pete during both of these recent hurricanes to Orlando, the team took them right in and explained to me the precautions and procedures they would be taking with them. This team even stayed overnight during the storms! Talk about going the extra mile. Lexi is amazing at communication and I still ask her questions about training because it's an everyday practice here with my two! Tai radiates love when he talks to the dogs. The staff is very professional, clean, organized and educates you on the different packages/pricing & knows your dog! Also they take great photography of the dogs! (photo of the work added!) Bottom line, if you found this facility and you If you love your dog(s) you struck gold!! I have been bringing them since they opened their doors and I will be loyal to this team forever. Note: my dogs could attend our wedding BECAUSE of Lexi and Tai's training with them.

Kiko loves it here and I can rest easy knowing that he is safe and being looked after.read more

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

I had to board my three dogs for the Thanksgiving weekend. This was a location I found that I…read morethought would best be suitable for them. I knew the price was going to be expensive especially since it was happening the week of Thanksgiving. However, I did get a nice discount by showing them my teacher ID which saved me $100 on my total, so that was nice. The staff here seemed pretty nice. I had no issue with check in or dealing with the staff. They seemed knowledgable and friendly. The facility has cameras all over where you can tune in for free via their webcams and see what your dogs are up to when they are at play time. When we dropped them off on Thursday I saw them on the webcam outside hanging out with other dogs. I felt pretty good when I saw my dogs having fun with the other doggies. Unfortunately, this was the last time I ever saw them on the webcams. I was on a cruise from Friday till Monday. I bought the internet package on my cruise specifically so I could check in on my dogs to see how they were doing. I did not have a schedule for when my dogs would be outside for play time to check in on them. Therefore, it was all chance and luck. Well, either I was very unlucky or something fishy was going on. On Friday morning, I logged in at 6 AM and did not see my dogs outside, but did see other dogs outside with one of the handlers. Later on in the day, I checked in again around 10 AM and 11 AM--still did not see my dogs. I continued this process for the next several days at random times, (6, 7, 10, 11, 1, 3, 4, & 5 PM) and I still never saw any of my dogs on any of the webcams. I thought it was really strange though that I kept seeing the same batches of dogs other than my own. On Monday, I came to pick up my dogs. They looked and acted fine, but I still wonder to this day why I never had the chance to see them on webcam. It just left a weird feeling in my gut. On top of that, I only received one report card about how my dog did while I was gone. The responses to how my dog did felt very AI-generated and not personable. So at the end of the day I have no idea what happened with my dogs' stay at Pet Paradise. Hopefully they were treated well and got plenty of time to run around outside and socialize with other dogs because I never witnessed it besides day one.

Went in to get a tour and was told the dog could not come in unless they could see vaccinations. We…read morehad the original form with his vax stickers that has worked for every vet and other place that asked for his vaccination record. But we were told it needed to have a vets signature and not the stickers that showed proof of his shots. We were not informed of this over the phone just that it was super busy and we could only get a tour between noon and 14:00. Glad to be able to take my dog anywhere else than the poor service received with less than 10 minutes of interaction time.

I would highly recommend not taking your pets to this Vet. Not only is the practice manager Wendy…read moreextremely rude, but is also clueless. Having someone like her run the business, she will run the business to the ground . They try to bait and switch In every scenario. I have my pet who gets treated by central Florida cardiology for his cardiac needs. Dr Shah Lied and said that this particular Vet is not a Cardiologist. Upon research, I found that in fact, he is a Cardiologist. The reason for her lies is because she supposedly teams up with a cardiology team from Miami and she recommended that I use them instead. I set up an appointment for my dog, and the practice manager has No clue where the Cardiologist that they supposedly use are coming from. Come to find out my dog was set up for a echogram by someone who does sonograms who is not a Cardiologist and Dr. Shah receives kickbacks for recommending this non-qualifed individual. I requested a call back from the vet a couple days ago and never heard anything back from her . They are Scam artists!!! Stay far away!!!! The information in the response from Wendy only validates my experience. I am fully aware of what the definition of slander is working in the legal field for many years. I would encourage Wendy to reframe from talking about legal terminology without any legal understanding. The first amendment permits freedom of speech and I have full right to write a review based on my experience without being threatened as a response. I have looked back at other bad reviews about this business and every time a bad review is written Wendy threatens slander. The information provided in her response was not provided during our conversations. I have proof of texts in writing as evidence. It appears Wendy has now done research after the fact to appear more knowledgeable in her response here. It is my first amendment right to inform the public of the terrible business practices of this veterinary practice.

Dr. Shah has been absolutely amazing with my cat. As an over attentive pet parent and with his…read morerecent diagnosis of SCC, she's been there every step of the way every time I've had a question or a concern and no matter how many times I want her to look at him. She's always patient and caring and empathetic. I had to take him in about a week ago because he started limping really badly on his back left leg and she immediately did a examination on him concluded that nothing was broken, but that it was a really bad sprain and she was 100% right! He has slowly been working it out and he's walking much better now. But during that time - I also saw her get emotional because his tumor has grown a little bit and she cares so much for the pets she cares for. I also love that the office is open the first weekend of the month as well.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.

No communication between check in and the groomers. Always get a different cut then asked for…read more Waste of time with having to come back second time to get correct. No attention to detail for sanitary areas when asked for short trimmed and paw area.

This was our first time having our puppy in overnight boarding and group play. I was a bit…read moreapprehensive at first, but the availability of the pet cam was enough to reassure me. I was also amused by her report card. Apparently she is a stellar pup! Overall, Olive seemed to grow more confident with her stay, no longer fearing other dogs. I would let her stay there again.

When looking for a place to board your dog on a Disney day, Best Friends Pet Hotels a convenient…read more option. I have now left my puppy there several times and most of the time she was quite complimentary. There are, however, pluses and minuses, and sadly the minus of my last visit may keep me from coming back. First the positive things. The place appears very clean and well kept. You can view the play areas as well as the area where they walk the pets. They appeared to do an excellent job although I did notice one time the person walking the dog at the time looked as if they would rather be anywhere else but there. When you walk in, there is a front desk, which is somewhat understaffed for the crowd that comes in it about the same time every morning. It varies on how much time you will spend waiting for intake. Every member of the staff has been extremely friendly and the experience at the front desk can only be described as warm and welcoming. My dog is sociable and loved meeting new friends in the lobby. There is an array of merchandise for purchase. Prices are slightly higher than you would pay at some other places. At the desk, you also have the opportunity to give any instructions and leave food, toys, or anything else you would like your dog to have. I must say they are also good at making sure that whatever you leave you also get back at the end of the day or whenever you pick your furry friend up. After check-in, they pleasantly take your dog and the people that do have the personalities that make the dog excited to go off with them. Pick up as much the same with variable lines and taking varying times. Sometimes they give a report card, sometimes they do not. The report card will let you know how your dog interacted with others during playtime. They will also give you details about eating and other things. Yes, I know I've made it sound perfect. Problem was that the last time I arrived purposely leaving time for my pet to eat before playtime with clear instructions on feeding and a package of food for her to eat. Based on my prior visits, I was confident that she would do well. I purposely did not arrive too close to playtime for them to have time to feed her before bringing her to play. When I picked her up, they gave me a report that she ate most of her food and had her usual fun time. It was bot until I arrived back at my hotel that I found that the food I had brought was uneaten and in fact unopened. And when I put food out, she was absolutely starving and ate every drop immediately. I called as they are still open late, but the phone rang and I allowed it to ring for over an hour with nobody picking up. Red Flag 1. I sent an email and got a response by phone the next day telling me that because it was a holiday (it was actually July 3) they were very busy in the morning so started bringing the dogs to play earlier and did not have time to feed her. Suddenly, the picture did not look as bright. Red flag number 2. As they told me that she had eaten, now everything they tell me or right on the report card becomes suspect. While they told me they would pay more attention to her next time, making excuses does not take away the doubts left behind by the discrepancy between what they told me and what actually happened that day. I paid good money, literally around $90 for her to be cared for and to play for one day. I was willing to pay the high prices with the expectation of high-quality. I did not get that. Offering to do the job right next time hardly makes up for doing it wrong that time. Which is why I think I will be looking for other options in the future.

Linden and Braden were amazing with the pups. We had a fantastic experience! These two young men…read moredrove our 3 dogs from CA to GA and took amazing care of them. They sent updates with pictures along the way, and when the dogs arrived, they were calm and stress-free. Highly recommend!

Do NOT use Blue Collar Pet Transport! I ignored my gut and the negative reviews, and I deeply…read moreregret it. We needed to move Ozzie, a berna-doodle from FL to TX and found Blue Collar on-line. I hired them to transport a sick/vulnerable dog, Ozzie, who has chronic Bordaella and an IGA deficiency (translation: catches anything & everything and gets really sick), while I flew to visit my sick Mom. The sales manager promised a professional, private, direct-route transport with no unplanned stops and our harness staying on for the entire trip (it's a contract line item). The pre-trip planning went fine, but the day of the transport was a disaster. First, the driver showed up almost an hour late. Second, after leaving with Ozzy we watched the AirTag (Pro-Tip = put an Air-tag in your Dogs collar/harness) make a 40-minute stop at a random spot off the route to TX. Concerned, I called the driver who initially didn't answer. When she finally did answer, the excuses started ("I was stopping for gas" ...For 40 minutes? "I was visiting my mother's grave" ...Is she buried in someone's front yard because there is no Cemetery anywhere near where you were? Not to mention that her stopping at a grave was clearly not a planned stop in the contract), and 3) At some point, Ozzy's harness was inexplicably removed and put back on backward (in violation of the contract they had me sign and why? What was she doing with my dog?). That was enough to earn a bad review, but that was when it got even worse. Realizing I had a problem with the driver, I called the sales manager for help. I explained the situation, admittedly I was concerned. He listened for a minute and then proceeded to call me "too uptight," cancel the trip, and hang up on me. A few minutes later, he seemed to realize the error of his ways and texted back apologizing for hanging up on me ("It was out of character of me" ...maybe?) and promised a full refund. Ozzy was returned (freaked out...what were they doing with my dog?), and I had to cancel my flight. Later, I was contacted by a customer complaint specialist (seems odd that you need a full-time person to handle complaints, unless you have A LOT). "Hunter" listened to my story/gathered documentation, expressed regret and concern, and promised the owner would contact me to "make it right." As of the date of this review, 10 days later, I've been ghosted...No Refund, No Calls/Responses from anyone. I had to cancel my plans to visit my mom and figure out an alternative method to get my immunocompromised dog home. It cost me lots of extra expenses, cancellation fees, and wasted time. Looking back more deeply at the reviews and info on these guys (12 complaints to the BBB!), I should have trusted my gut and avoided Blue Collar Pet Transport. I also realize that this review will almost certainly be met with a generic pasted "response" or an aggressive, insulting note from the owner blaming me for something to deflect blame from their lousy service (during and after). It is worth it to let others know to Save yourself the pain and avoid this company at all costs! Update: 8/3/25 Don't be deceived by the small businessman act. Richard Hardy is a Bully to those around him (including customers), and Blue Collar Pet Transport doesn't honor their contracts or stand behind their work. He has tried to attack, insult, and blame my wife and I for their mess. He tries to make is seem like an emotional comment made at a difficult time (What were you doing with my dog, off-route, for 40+ minutes, with the harness off, after you left my house anyway?!) completely exonerates Blue Collar Pet Transport from their lies and failures. Yes, lying is sad, but "I'm rubber, you're glue" doesn't work here Richard...I've got RECEIPTS, and I'm NOT going away.