We love bringing our dog Roxy to the VIPet Resort when we go to the Disney parks. They always greet…read moreyou with a smile and show that they care about your dog. We love that she isn't crated overnight and gets to play all day and socialize with other dogs. We love that they send daily report cards with cute pictures of our dog so we know she is having a good time. They always have great seasonal events and photo shoots. Highly recommend VIPet Resort!

I highly recommend ViPet Resort. We are from out of town and frequently travel to Florida for…read morevacation. We use ViPet Resort for doggie/cat daycare and boarding. The staff is amazing and our dogs get so excited when we drop them off. We never have to worry about our pets when they are here. If you are traveling and looking for a place for your fur babies, look no further!!!

I met Tai and Lexi at a decoy seminar In April of this year, Tai was the Instructor. Tai is…read moreknowledgeable, precise, and was able to break down the science when it comes to decoying a dog. Since The decoy seminar, I have worked very closely with Tai and Lexi when it comes to obedience and bite work with dogs. Throughout the months, I got to see in person and through their social media pages that they are meant for this profession. They are able to work with all breeds and size of the dog does not matter. I have seen clients walk out the front door with smiles on their faces with their dogs are also really well behaved because of the work that Lexi, Tai, and also their trainer Max does daily. A lot of people always talk about wanting to have more obedient dogs. This is the place to go.

I recently used their services to board my two dogs. They had previously been boarded at another…read morefacility but they were fully booked and Woof Tang, while quite a drive, was highly rated and had the cameras for their rooms that we love to have. First of all the price is great in my opinion. Their facility has plenty of play space and the livery room we got was large. We always want, maybe even need, to be able to check in on them. While on past stays we would look and find them pacing and awooing all night. Something about this place made them zen. They looked out the windows, climbed and snuggled in their bed. We signed up for both of them to get a bath before pick up but due to some error with their system only our little guy got his, which was sad because if we had to pick we would have picked her. For our two dogs it was $115 a day for the luxury suite. When we arrived to pick them up we expected our Dachshund to scream like he does when we come home and our Auggie to go crazy and we were so disappointed when they came up to us like okay cool, summer camp is over? Not one cry or bark, no jumping or crazy tail wags. Next time we hope to board them for training. Our dogs would have required 3 weeks and that just didn't work for us right now.

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

OUR 2 YEAR OLD DOG WAS KILLED HERE!!!…read more !STAY AWAY! !!!MY PREVIOUS REVIEW WAS DELETED!!! They don't want people to see the truth. This place should NEVER AGAIN be granted the trust of pet owners and should NEVER AGAIN be responsible for the care of your family. They left my miniature poodle unattended and was brutally killed. My dog was chewed up as if, was a chewing toy just hours after dropping her off. The staff neglected the policies to keep dogs watched and separated based on size. They failed to do the one thing they vow to do. Take care of your beloved pet, your FAMILY. The manager Barbara is very unprofessional, ignorant, and ZERO COMPASSION. Till this day she never returned my call.

I took my dog for his first day of daycare on Friday…read more At 10am I get a text saying he was playing rough with another dog and had a"couple of small scratches and a small puncture". I was told he was cleaned up allowed to decompress and put back to play in a different play group. Imagine my surprise when I go to pick him to and see the condition he was in. I didn't get to fully look until I took him outside. I took pics and got in my car. I decided I wanted to speak to the manager so I called and was told he would be in the next day. When I got home and looked for the puncture I was shocked. I went first thing in the morning and was told the manager would be in later in the afternoon. While there I spoke to one of the other employees who mentions that the dogs are left alone in the rooms. No human supervision. There is no mention of this anywhere. They advertise experienced supervision on their website and being focused on safety. I can't imagine multiple dogs , especially large ones, being left unattended in a room. It was his first day. They don't even know his behavior and how he reacts to different dogs. This is all around irresponsible. I trusted them with my dog and this is how he is treated his first day. They said because I signed a waiver they won't pay for any vet bills and won't allow me to see the video footage so I can better understand what happened. There goes customer service. Lesson learned. Before leaving your dog with a doggie day care find out how many people are in the room with them? How they introduce new dogs? How many dogs in one room? Ask questions.

I had to board my three dogs for the Thanksgiving weekend. This was a location I found that I…read morethought would best be suitable for them. I knew the price was going to be expensive especially since it was happening the week of Thanksgiving. However, I did get a nice discount by showing them my teacher ID which saved me $100 on my total, so that was nice. The staff here seemed pretty nice. I had no issue with check in or dealing with the staff. They seemed knowledgable and friendly. The facility has cameras all over where you can tune in for free via their webcams and see what your dogs are up to when they are at play time. When we dropped them off on Thursday I saw them on the webcam outside hanging out with other dogs. I felt pretty good when I saw my dogs having fun with the other doggies. Unfortunately, this was the last time I ever saw them on the webcams. I was on a cruise from Friday till Monday. I bought the internet package on my cruise specifically so I could check in on my dogs to see how they were doing. I did not have a schedule for when my dogs would be outside for play time to check in on them. Therefore, it was all chance and luck. Well, either I was very unlucky or something fishy was going on. On Friday morning, I logged in at 6 AM and did not see my dogs outside, but did see other dogs outside with one of the handlers. Later on in the day, I checked in again around 10 AM and 11 AM--still did not see my dogs. I continued this process for the next several days at random times, (6, 7, 10, 11, 1, 3, 4, & 5 PM) and I still never saw any of my dogs on any of the webcams. I thought it was really strange though that I kept seeing the same batches of dogs other than my own. On Monday, I came to pick up my dogs. They looked and acted fine, but I still wonder to this day why I never had the chance to see them on webcam. It just left a weird feeling in my gut. On top of that, I only received one report card about how my dog did while I was gone. The responses to how my dog did felt very AI-generated and not personable. So at the end of the day I have no idea what happened with my dogs' stay at Pet Paradise. Hopefully they were treated well and got plenty of time to run around outside and socialize with other dogs because I never witnessed it besides day one.

Went in to get a tour and was told the dog could not come in unless they could see vaccinations. We…read morehad the original form with his vax stickers that has worked for every vet and other place that asked for his vaccination record. But we were told it needed to have a vets signature and not the stickers that showed proof of his shots. We were not informed of this over the phone just that it was super busy and we could only get a tour between noon and 14:00. Glad to be able to take my dog anywhere else than the poor service received with less than 10 minutes of interaction time.

Dr. Shah has been absolutely amazing with my cat. As an over attentive pet parent and with his…read morerecent diagnosis of SCC, she's been there every step of the way every time I've had a question or a concern and no matter how many times I want her to look at him. She's always patient and caring and empathetic. I had to take him in about a week ago because he started limping really badly on his back left leg and she immediately did a examination on him concluded that nothing was broken, but that it was a really bad sprain and she was 100% right! He has slowly been working it out and he's walking much better now. But during that time - I also saw her get emotional because his tumor has grown a little bit and she cares so much for the pets she cares for. I also love that the office is open the first weekend of the month as well.

I would highly recommend not taking your pets to this Vet. Not only is the practice manager Wendy…read moreextremely rude, but is also clueless. Having someone like her run the business, she will run the business to the ground . They try to bait and switch In every scenario. I have my pet who gets treated by central Florida cardiology for his cardiac needs. Dr Shah Lied and said that this particular Vet is not a Cardiologist. Upon research, I found that in fact, he is a Cardiologist. The reason for her lies is because she supposedly teams up with a cardiology team from Miami and she recommended that I use them instead. I set up an appointment for my dog, and the practice manager has No clue where the Cardiologist that they supposedly use are coming from. Come to find out my dog was set up for a echogram by someone who does sonograms who is not a Cardiologist and Dr. Shah receives kickbacks for recommending this non-qualifed individual. I requested a call back from the vet a couple days ago and never heard anything back from her . They are Scam artists!!! Stay far away!!!! The information in the response from Wendy only validates my experience. I am fully aware of what the definition of slander is working in the legal field for many years. I would encourage Wendy to reframe from talking about legal terminology without any legal understanding. The first amendment permits freedom of speech and I have full right to write a review based on my experience without being threatened as a response. I have looked back at other bad reviews about this business and every time a bad review is written Wendy threatens slander. The information provided in her response was not provided during our conversations. I have proof of texts in writing as evidence. It appears Wendy has now done research after the fact to appear more knowledgeable in her response here. It is my first amendment right to inform the public of the terrible business practices of this veterinary practice.

I've been a client for about 3 years. After mistakingly setting an appointment at the wrong…read moregroomer, the owner was so sweet and stayed on her day off to groom my sweet fur baby. My Sofia (a sable haired Sheltie) came smelling beautiful and looking great! They have always done a wonderful job but today, the service was exceptional I felt compelled to write a 5 star review.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.

This was our first time having our puppy in overnight boarding and group play. I was a bit…read moreapprehensive at first, but the availability of the pet cam was enough to reassure me. I was also amused by her report card. Apparently she is a stellar pup! Overall, Olive seemed to grow more confident with her stay, no longer fearing other dogs. I would let her stay there again.

When looking for a place to board your dog on a Disney day, Best Friends Pet Hotels a convenient…read more option. I have now left my puppy there several times and most of the time she was quite complimentary. There are, however, pluses and minuses, and sadly the minus of my last visit may keep me from coming back. First the positive things. The place appears very clean and well kept. You can view the play areas as well as the area where they walk the pets. They appeared to do an excellent job although I did notice one time the person walking the dog at the time looked as if they would rather be anywhere else but there. When you walk in, there is a front desk, which is somewhat understaffed for the crowd that comes in it about the same time every morning. It varies on how much time you will spend waiting for intake. Every member of the staff has been extremely friendly and the experience at the front desk can only be described as warm and welcoming. My dog is sociable and loved meeting new friends in the lobby. There is an array of merchandise for purchase. Prices are slightly higher than you would pay at some other places. At the desk, you also have the opportunity to give any instructions and leave food, toys, or anything else you would like your dog to have. I must say they are also good at making sure that whatever you leave you also get back at the end of the day or whenever you pick your furry friend up. After check-in, they pleasantly take your dog and the people that do have the personalities that make the dog excited to go off with them. Pick up as much the same with variable lines and taking varying times. Sometimes they give a report card, sometimes they do not. The report card will let you know how your dog interacted with others during playtime. They will also give you details about eating and other things. Yes, I know I've made it sound perfect. Problem was that the last time I arrived purposely leaving time for my pet to eat before playtime with clear instructions on feeding and a package of food for her to eat. Based on my prior visits, I was confident that she would do well. I purposely did not arrive too close to playtime for them to have time to feed her before bringing her to play. When I picked her up, they gave me a report that she ate most of her food and had her usual fun time. It was bot until I arrived back at my hotel that I found that the food I had brought was uneaten and in fact unopened. And when I put food out, she was absolutely starving and ate every drop immediately. I called as they are still open late, but the phone rang and I allowed it to ring for over an hour with nobody picking up. Red Flag 1. I sent an email and got a response by phone the next day telling me that because it was a holiday (it was actually July 3) they were very busy in the morning so started bringing the dogs to play earlier and did not have time to feed her. Suddenly, the picture did not look as bright. Red flag number 2. As they told me that she had eaten, now everything they tell me or right on the report card becomes suspect. While they told me they would pay more attention to her next time, making excuses does not take away the doubts left behind by the discrepancy between what they told me and what actually happened that day. I paid good money, literally around $90 for her to be cared for and to play for one day. I was willing to pay the high prices with the expectation of high-quality. I did not get that. Offering to do the job right next time hardly makes up for doing it wrong that time. Which is why I think I will be looking for other options in the future.

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.