I have shopped the Tommy Bahama at Towson Town center since it has opened. Recently, my wife and I…read morewere there looking for a Father's day gift...for me. The store manager, Su, was incredibly helpful in ordering a hooded shirt since their location had sold out. Their clothing has held up so well over the years...I will absolutely continue to frequent the store due to the great products and helpful associates.

Had to make a shout out for Liz. I called with some silly questions and she far exceeded my…read moreexpectations of answering them as well as being spectacular with her customer service! Well done!

I bought the wrong size of two items online and went to this store to see if could exchange them. I…read morewant to give a shout out to Kai who was super helpful, competent and courteous despite being very busy. Another customer agent joined her and I note she was courteous as well.

Treat yo'self. No but seriously, I hardly ever treat myself and I've been needing a good bra or 2…read morefor quite some time. I lost a lot of weight and haven't had a proper fitting since. Soma is a bit pricier than I normally like to spend on bras, but since I was at Towson mall I figured I'd give them a shot. First of all, they are still allowing you to try on bras even during COVID which is a huge plus since most fitting rooms are closed nowadays. Secondly, the customer service was absolutely exceptional. You could tell that the associate wanted to help me find the perfect bras. She even congratulated me on my weight loss. I ended up leaving with 2 gorgeous bras that make me feel nice. I can definitely see myself buying bras from here every now and then.

Necessary Secrets is the definition of boutique excellence. Their customer service is…read moreextraordinary--personal, attentive, and tailored to your needs. Whether you're being expertly fitted or selecting something special for a bride‑to‑be, the staff makes the experience feel luxurious. I return again and again because this store always delivers elegance. I love choosing unique wedding‑night gifts that brides rarely have time to pick out for themselves. And Mandi, the store manager, is a true treasure. She greets me with a smile and guides me straight to the most exquisite lingerie and robe collections--pieces that feel curated just for my brides. From everyday essentials to breathtaking bridal selections, there's something stunning for every budget. If you're at Greenspring Station, do yourself a favor and stop in. Necessary Secrets never disappoints.

Won't be returning to this shop. Went in looking for a bra to wear the next evening. Asked to be…read moremeasured. Woman told me I measured two band sizes larger than what i typically wore. She told me the brand runs small so I figured she knew best. When I wore it the next evening the hooks were on the tightest option and by half way through the event the bra was half way up my chest. Misery. Took the bra back to the store. The same two grumpy looking ladies were sitting up front. They looked at the receipt and then had the same woman who mismeasured me, measure me again. Of course she told me how many years she had been doing this and surprise, she came up with the same measurement. I told her again, it obviously did not fit if a new bra is on the tightest hook and still rides up. They had the bra band altered but of course now the cup is not right. What a $90 disaster. Never an apology for the inconvenience. I will steer everyone away from this place.

When I entered this beautiful Tory Burch location each of the associates was seated in the far back…read moreon their phones. When I entered they stood up and greeted me. I came in to see a dress from the window display. I was told that I could try on & was verbally told where the dressing room was by one of the associates but nobody showed me to a room. I came in with my toddler and was pushing him in a stroller. It was VERY hard for me to get into the fitting room considering it is sectioned off with curtains and I was pushing a stroller. If the associate had helped me into the fitting room by opening the curtains and bringing me into the room as you would expect from a high end retailer, I wouldn't have had to struggle as much. I would've really appreciated the help and it was obvious I was struggling as the stroller wheels were catching the curtains. The dress I looked at was $898. You'd think that they'd want to offer me top level customer service in hopes that I'd take the dress home. It was clearly a slow day if they were all seated on their phones chatting. The fit of the dress wasn't as I'd hoped and for that price, I want to LOVE it. Especially considering I only wished to wear it once to a particular event I have approaching. The associates didn't even bother to help me by asking what I was shopping for or if I had any of occasions coming up. Once I let them know I wouldn't be interested in buying the first & only dress I'd tried on, they became cold and disinterested in speaking with me. So disappointing, I would've been happy to spend on something I loved if they would've helped me to find it. Displeased with their service & their palpable disinterest, I left. Customer service goes a long way and these ladies did nothing to create an elevated customer experience for their customer. Very disappointing. The district or regional managers should enforce mandatory training for this staff as they clearly don't value customer service or are just unaware of how to provide and positive high-end customer experiences for their guests. On the bright side, the staff was beautiful and very well put together along with the store and its displays.

This is a new location, inside Towson Town Center/Mall. They have a decent selection. However, I…read morelike the outlet store MUCH better. The outlet has a MUCH better selection and obviously better prices. The service is also surprisingly better at the outlet. The staff here was quick to greet us, however, they never stopped their conversation to see if we needed help?!?! As we left, a gentleman engaged us and asked if he wanted to help us. By this being an "upscale" store, I would hope/think/like to see "upscale" service. This location has some work to do.

What a warm greeting as I entered the store! The sales associate was super enthusiastic and showed…read moreme just what I needed when requested. She walked with me and made sure I was in the right area of the store, which I appreciated. Great sales and with my VS app I saved even more money. Two pair of free undies with purchase. VS has my favorite lip gloss, too!

This is a standard Victoria's Secret. It's located within Towson town center. They usually have…read moregood stock except those with a large bust - then usually the size is out of stock. I love their PJs and underwear here. I always get coupons in the mail as well which are great. Store is pricey but it is quality !

Great service. I needed some sizes that were not available and the cashier ordered them…read moreOnline for me. What an awesome experience.

Way more variety than the F21 in White Marsh and much friendlier associates. As with all F21's,…read moretheir prices are reasonable. Decent clothes for the price, and usually have sales. This store is pretty well organized and multi level.

Thank you Miss Kimberly - she's an amazing person - customer service is over the top - great…read morepersonality - Love love love coming here - the sales are beyond great - always something trendy or something u can mix and match at home - I can't stress the amount of finds I pick up here - you don't have to have a boot load of money to dress up - trendy - classy - rock - skater kid - emo - The all American - if you can't find something u like I don't know what to say - there are tons of clothes that have great fabric choices - it's not as cheap as u may think - the designers they choose to use in the stores - I give several claps n thumbs up - Thank you for providing a place for designers making affordable clothes that are still hip and u can wear again after a wash lots of laughs Much Respect

Store wasn't crowded, but cleaning supplies were wiped out. They were clean and stocked with most…read moreeverything else. The cashier Becky was very helpful and friendly I maintained my social distance but noticed a lot of people were still not doing so & not wearing masks-I certainly was! Thanks again to this Target for their courtesy and friendly customer service especially Becky. I'd recommend this location. 5/5 cleanliness 4/5 stock item 5/5 staff friendliness

Twice in a month when I've ordered for pickup outside the store they failed to give me everything I…read moreordered. I no longer trust them.

Smaller store than normal. Great location and lots of parking. Super clean. Very friendly…read moreemployees. Selection is okay. Value is good. Worth stopping in to find a deal.

Most of the time when I venture in I have a tendency to buy things for upcoming birthdays or…read moreholidays for family, friends rather than finding the new belt and socks I was going to get for myself. T J MaXX always has something that I hadn't thought of that ends going in my cart. I know that most of their merchandise is N.O.S.** but styles don't change as drastically nor with the frequency that they did decades ago. These days I could wear a Ralph Lauren polo shirt that's 35 years old and no one is any the wiser. All in all I find T J MaXX a wonderful place to go for gifts and household items. Staff is usually very nice at the store in Towson. My only complaint is when it's nearing closing time that they damn near scream into the P.A. system every few minutes that "THE TIME IS NOW 9:20, AND WE WILL BE CLOSING IN 10 MINUTES, PLEASE TAKE YOUR SELECTIONS TO OUR CASHIERS TO FINALIZE YOUR PURCHASE !" All that wouldn't be too bad except they start make these too strong announcements at 9:00 and then another every 5 minutes. That one thing really ruins the experience. I think that one announcement around 9:20-9:25 is more than sufficient. ** N.O.S. New Old Stock, merchandise that may well be a season or more old that didn't sell elsewhere. That's why their website is not the place to buy since what each store receives to merchandise is limited.

I have shopped here for years but the past two times I've gone none of the employees have greeted…read moreme or even helped me. Terrible customer service.

cute clothes, and I have to say as someone who has always lived in a city with more options with…read morerespect to cute boutiques, I am impressed with this one. I do think that the clothes are a little overpriced and all of the accessories too for the actual quality of what they provide. On top of that I've been in a number of times and I've found the staff to be really unnecessary and almost immaturely snooty. I just guess I don't understand why someone has to act like they think there's so much better when you are working in hopes of getting someone to buy something from you?! But to each their own.