A vital indoor playground when it's raining. We came here right when they opened and a lot of other…read moreparents had the same idea. I do think the parents who attended with their child are pretty diligent. Within an hour of us there almost all the toys had been disorganized and it can be pretty chaotic. We paid $25 for 1.5hour which I thought was reasonable for the area. They have a section for the strollers, a restroom, and a place to buy snacks. Communal space and it has a lot of toys for a good range of ages.

I have no issue with employing youth; giving young people work experience can be valuable. My…read moreconcern is a business relying so heavily on young, inexperienced employees that mediocre service, okay management, and a lack of professionalism feel standard. I saw numerous very young-looking employees, including teenagers, throughout the space, and the atmosphere felt noticeably unprofessional. One girl at the register appeared extremely young. I considered asking her age but did not want to embarrass or shame her over something that was not her fault, so I assumed she was related to the owners or otherwise connected to the business. I do not blame children or teenagers for being inexperienced. Responsibility lies with the adults who hire, train, supervise, and manage them. It was also astonishing that staff apparently assumed I could not understand them because I was not speaking their language. I am fully Albanian and understood exactly what was being said. I have no issue with them speaking Albanian and absolutely do not think they should stop. They simply need to watch what they say around customers because they never know who understands them. That applies from the youngest employee to the owners. Professionalism should not disappear because you assume a customer cannot understand you. Most disturbing was what happened to my three-year-old son. He was cornered by about five children and repeatedly bothered to the point I considered it harassment. One child even asked to see my three-year-old son's underwear. That is wildly inappropriate and disturbing. He is a toddler and should be able to enter a children's business without being surrounded, intimidated, made uncomfortable, or asked invasive questions about his clothing or body. Children will be children, which is exactly why competent supervision should exist. If several children can corner and continue bothering a three-year-old like this, who exactly is watching the play area? Parents pay with the reasonable expectation that the environment is supervised enough for children, especially the youngest, to play safely and comfortably. I was also concerned by what appears to be a broader pattern of complaints involving racism and homophobia associated with this playspace. I have heard mothers discuss these concerns and seen past Google reviews raising similar issues. To be fair, I will not label an entire business racist or homophobic based solely on secondhand conversations or other people's reviews. However, during my own visit, I personally noticed behavior from a few younger employees that I felt implied racial prejudice, making previous complaints much harder to dismiss. I cannot verify every allegation ever made about this business and will not pretend I can. I can only speak to what I witnessed, and it was enough to make me question the culture and level of professionalism being tolerated. I also worry about what would happen in a genuinely serious situation. In a space that struck me as heavily staffed by very young, inexperienced, and sometimes unprofessional employees, I question how effectively an emergency, conflict, or serious incident involving a child would be handled. Hopefully that never happens, but a children's space must be prepared for it. A lack of maturity, supervision, or professionalism may seem merely irritating during a normal visit, but in a serious situation it could have much greater consequences. That is why the atmosphere I witnessed should not be brushed off as harmless. Although my visit was a couple of months ago, I wanted to share it so other parents can make the correct judgment about whether this playspace is right for them and their children.

This place is just great for kids of all ages. Love coming here on rainy snowy days. Parking can…read moresuck sometimes tho. But my favorite part is the cafe . The starcuterie is just so delicious and cute. My daughter loves the star pbj and the smoothies. Their [iced] coffee and matcha is better than Starbucks or Dunkin tbh. Had a bday party at a different location and deff recommend!

Beautiful space! So sensory friendly for kids with any needs. So impressed with how incredibly…read moreclean this space is always. The staff are so helpful and kind. We are from Manhattan, so coming here feels so nice and spacious. We love every room, especially the bead room! Love that there are so many options including an outdoor space. We love it here!!

We were visiting family in NYC this summer with a 2- and 4-year-old, and quickly realized two…read morethings: apartments here are not big enough when you have to entertain 2 energetic toddlers, and AC is life. Honestly, my little ones started testing my sanity by our 3rd day on the trip, but then my SIL recommended I take the kids to PlayWell that morning...and they loved it. We dropped in for two hours and the time flew by. Both kids were so happy, got to burn off their energy, and I didn't even get the "I'm bored" complaint! The highlights: 1. The Ultimate Heat Escape: It's spacious, bright, super clean, and beautifully air-conditioned. A total oasis when it's melting outside. 2. Caters to different interests: The variety of activities is top-notch. They have high-energy set-ups like swings and a zip line, brain-boosting pegboards and puzzles, and pretend play activities like a kitchen and wooden train sets. 3. Smart layout: The space is designed with different zones, so kids can actually get a little separation and quiet space if they prefer, especially nice for the younger kids. 4. Perfect for all paces: It easily handles everyone from crawlers to high-energy kids who like to run or bounce around. We've been to a lot of play spaces, and this one has been one of our favorites. A must-visit!

Went for a child's 4th bday - so fun! They had so many different activities for children of all…read moreages and a nice set up for bdays. We appreciated how clean, safe and friendly it was.

We took my toddler here yesterday afternoon for some fun. Many of these indoor playgrounds popped…read moreup in Brooklyn in the last 2 years. I wanted to check it out to see if we wanted to do my daughter's birthday here. It's $13 for 2 hours of play for kids under 2 years old which was reasonable and I liked that they give you 4 tokens to play an arcade game. The pricing seems to change depending on the kids' ages. The playground had a big ball pit, 3 big slides, a trampoline, arcade games, and other fun toys/ activities. The arcade games looked fun. The playground was well kept for the most part. There was an area where you can see dust balls. It's funny, I didn't notice them until my daughter pointed them out to me. They need to vacuum that. They do have birthday party packages. The party room looked nice. It was smaller than the other playgrounds we've been to but looks fun still. I think I need to wait for a few more months before I bring daughter back so she can fully enjoy this place.

To say that I rely on this place when I need to get my son's energy out is an understatement. This…read moreplace has grown and popularity ever since it has opened and has been revered as a great place to have a toddlers's birthday party. There are some things I have noticed that either need repair or have been replaced with cheaper alternatives making me feel a bit sad that the upkeep is not consistent. The staff are incredibly friendly and they always give us an additional 10 minutes of playtime. My son loves the ride on arcade games and there is a token exchange machine if you have cash readily available I hope they will replace the cheap Lego blocks with the ones they had before.

If you looking for a playground to host your kids birthday, I highly recommend this place. They…read moreanswered all the questions I had via email / text. Super helpful with setting up the party with you if you bringing decorations or like food. They do charge additional $85 if you bring outside food which is understandable I feel like that's the normal price. My son's party had about 80 people and everyone was able to fit in the party room. I did reserve the arcade for the last hour which was a hit.

Great, clean space to entertain your kids! The place is well-maintained, welcoming, and perfect for…read morelittle ones to have fun. We had a great experience and would definitely recommend it!

I usually don't leave bad reviews, especially for family-owned businesses, but unfortunately, this…read moreexperience was very disappointing. They advertise a 9 PM closing time, so I drove an hour to give my daughter the full hour and a half for her birthday. When we arrived, we were told they were actually closing in 30 minutes, around 8 PM. I was then told that if we wanted to enter, we still had to pay for the full hour and a half. I offered to pay for the 30 mins but they insisted on paying 1.5 hours and only allow them to play for 30 mins. I explained that we had driven an hour, but they were unwilling to make any accommodation. I found this extremely unfair and disappointing. Unfortunately, I will not be returning, and I cannot recommend this business to others.

I got to come here during their soft opening on March 12th with my toddler and husband. This…read moreplayspace/arcade took over the old Party City and sheesh I didn't realize the Party City that was here was this big! A bummer was that there was no promotions for the soft opening and they were only offering one for their grand opening on Sunday. It would've been cool to get a coupon or 1 free arcade play or complimentary socks for the playspace for the soft opening, but whatever, we still stayed and enjoyed. The space is large and filled with lots of fun areas for both younger and older kids. I was told that this was actually their largest location. On weekdays, the trampoline/play area is 1.5 hrs for 24.99+tax and 2.5 hrs is 27.99+tax. Weekends it is 27.99 and 32.99+tax, respectively. It is $3.00 if you don't bring your own grippy socks - and you'll need them (some areas were slick even with the mats, padding and grip socks on). They offer different packages for their points for the arcade and if they are like their other locations, will probably offer lots of different promotions :) The play area is on the ground floor and the arcade is on the lower level. There is a "bead"/pebble area (similar to sand play, but much cleaner), a large ball pit with slides, climbing, interactive video games, timed obstacle course, trampolines, foam pits, Floor is Lava game and lots more! We stayed in this area for the duration of our paid time and then went to check out the arcade area on the lower level, but you can go in/out between the two areas if you want. Down in the arcade area they also have bumper cars, various VR games, archery as well as a bunch of fun games and crane games. The lights are fun and engaging like their other locations. We got to play some crane games and won some plushies :) All in all a great time and my little one is already asking to go back!

This isn't a huge indoor playground but it has all the essential to drain your little one out. My…read moretoddler is 18 months old and at a discounted price he was able to play for $13 (half price) and they give you 6 tickets for the arcade games for 2 hours and accompanied by one parent, we paid $5 for any additional adult to join. I like how location was very clean and that wasn't overly crowded when we came on Memorial Day evening. The staffs were very friendly. There is a few arcade games in the main floor and there is a downstairs floor of fun. Keeping my little one entertained. Would come back again.

My husband and I took our toddler here for playtime. We wanted to check out the indoor playgrounds…read morenear our place. This place had 2 levels; arcade games on 1st floor with obstacle activities as well. The basement level had slides, trampoline, ball pit and sandbox area. They gave some tokens with each entry. Since our toddler was under 2 years old, the period was $13 (including 1 parents) for 2 hours. Two years and above was $25 (including 1 parent). The arcade games looked fun. I also got their pricing flyer for parties and liked that they had we 3 options for semi private and 1 for private. They said they allow you to order outside food for parties. The playground area in the basement seemed a little small. I wish they had more activities. Also, you have to keep an eyes on your kids in the sandbox/ tiny pebble box area to ensure they don't stick them in their nose or swallow them. Lastly, it was hard to find parking in the area. Otherwise, it was a nice and clean indoor playground. My daughter had fun playing there. I liked that the bathrooms were clean.

Fun for kids and adults! My kids love coming to Max Funland for the trampolines/ball pit floor and…read morethe various games on the ground floor. David is a very friendly and helpful manager along with his staff. We had our birthday party here back in May and the staff were super helpful - came down to our car to help bring our party food and decor upstairs. Great fun and convenient location!

Came by on a Saturday afternoon for the indoor playground and luckily it wasn't too overly crowded…read more The arcades activities and claw machines are located in the ground floor. The indoor playground is in the second floor. I like how spacious indoor playground. There are these mini obstacle course, trampoline, ball pits, indoor slides, mini merry go round, these biking games and other activities. Half price for kids under 3. They have lockers that you have to pay for. They have a bathroom upstairs but it wasn't the cleanest.