I have been a client at Abigail's through the lives of two pets now. They always remember me and…read moremy fur babies. They remember their little idiosyncrasies. I moved from the Kanawha Valley in 2015 but still return to this kennel although I now live 45 minutes away. I love the consistency of their staff. My dog is glad to arrive which says something. The business is clean and well organized. I don't feel like I'm paying an arm and a leg. I actually feel like I'm leaving my dog with family. I would recommend Abigail's without any reservations !!

I found myself having to board my dog for nearly six days. He has had a bad past and came from a…read morerescue. I did not know how this kennel experience would affect him. Yes, he was dressed, but, every day, one of Abigail's crew would sit with him, love on him and try to make him feel secure. He was watched carefully, making sure his medication was eaten, and was gracious to me as I called every day. If I ever have to do this again, this is the kennel I will go to. You will not find a more professional or compassionate group of peole.

We just got into town and needed to get our dog bathed and brushed. I called and luckily there has…read morebeen a cancellation. We took him right away, and an hour later we had a beautiful dog!! Great job! We will definitely be back! And thank you!!

The owners are great! We boarded our dog while on vacation. The owners sent us daily updates and…read morephotos while we were gone. Reasonably priced and had great times for drop off and pick up. Our dog came home just completely wore out from playing with the other dogs everyday. We will be using then for future boarding.

Great place my dog always looks great. Very clean shop and the employees are always nice.read more

Called to inquire about boarding my dog for several days while I deal with a family emergency. I…read morewas told that because we don't and don't need day care with them they will not board my fella.

Get a lop here! While I lived in West Virginia for pharmacy…read moreschool I bought two bunnies at this place. They had the absolute best temperaments in comparison to all of my other past pet store rabbits from other places. Healthy and delightfully easy to handle. And they have more expensive breeds for cheap. My chinchilla-coated almost show quality Holland Lop came from here and my broken-white American Fuzzy Lop too. She's not from "good stock" like my Holland but is super friendly and laid back. Also the staff are helpful and pleasant. Advice to the store managers: if you use a different bedding besides pine or just put a layer of yesterday's news (cat litter) in your cages, they will need cleaned much less often and not leave waste stuck to the bottom of your furry friends.

Supplement to My Previous Review: Retail Retaliation & Ethical Concerns…read moreI am writing this follow-up to inform the community of recent developments following my previous honest review of Inland Reef. Today, management officially denied me service and banned me from purchasing from their pet store as a direct result of the good-faith complaints and reviews I shared online. While I fully understand and accept that a private business has the legal right to refuse service, the timing and motivation behind this decision speak volumes. Rather than taking constructive criticism to improve their operations, management chose retaliation--silencing a customer for simply telling the truth about their corrupt business practices and the unethical treatment of their animals. The Reality of Their Products and Livestock As many reptile owners know, finding reliable, high-quality live snake feeders can be difficult, and this store was the only local option I knew of (though I have thankfully since rectified this problem and found alternatives). My criticisms were never malicious; they were born out of genuine concern and lived experience: Livestock Mortality: The majority of the animals I have purchased from this establishment in the past unfortunately passed away, with diseases verified after the fact. Poor Plant Quality: Every single aquatic plant I ever purchased from them died in the exact same manner, showcasing a systemic lack of proper care and maintenance. Profits Over Ethics: It is painfully obvious that this store prioritizes profit margins over the ethical treatment of living creatures and treating their fellow humans with basic dignity. A Biblical Perspective on Unjust Gain For a business that operates on deception and mistreats the creation under its care, Scripture offers a stern reminder about the consequences of corrupt practices and placing wealth over righteousness. Proverbs 11:1 "The Lord detests dishonest scales, but accurate weights find favor with him." Inland Reef operates on "dishonest scales"--taking hard-earned money from customers while knowingly providing sick animals and subpar goods. Furthermore, the Bible speaks directly to the responsibility humans have to care for animals, a duty this store continuously fails to meet: Proverbs 12:10 "The righteous care for the needs of their animals, but the kindest acts of the wicked are cruel." By neglecting the health of their reptiles and livestock for the sake of the bottom line, and by lashing out at those who expose these atrocities, the management mirrors the sins of greed and pride. Wealth gained through exploitation and the suffering of innocent animals will never yield a true blessing. A Warning to the Public To my fellow pet owners, hobbyists, and community members: Please exercise extreme caution if you must shop here. If Inland Reef is your only option for specific supplies or feeders, protect yourself. Inspect everything thoroughly, be aware of the high risk of disease, and know that if you speak up about a negative experience, management is more likely to ban you than to fix the problem. Support ethical breeders and businesses who respect both their animals and their patrons whenever possible.

My dog Camille loves it there! Karey and her staff are AWESOME!! It is wonderful that I can have…read moreher bathed and groomed before we pick her up. I can travel and relax knowing Camille is happy and in good hands!

Everything went well. From drop off to pickup. Both my Aussies looked good and I could tell they…read morewere treated well. We will definitely use them again.

Their prices are more than double that of other vets nearby. They seem more concerned with profit…read morethan care.

First of all, thank you so much for sending us those resources, as it helped us tremendously!…read moreSecond, a HUGE "thank you" to all of you! You made one of our most difficult decisions (saying "goodbye " to Darla), a special one. Everyone was so thoughtful and caring!!! Darla was with us for 12 years, and we are heartbroken, but we knew it was time to let her go.

Been coming for several years! My dog is always treated wonderful. I love the ladies here!read more

From the owner: We have been in business for 17 years and we do what we love. read more

I don't know who the new owner is but this is not the same riptide grooming salon I've always gone…read moreto. I called and asked to make an appointment with a specific groomer for my red toy poodle. When I was told that groomer no longer worked there I said it was okay I'll take someone else but then they did not put me on mute and I heard their conversation "are you interested in a red toy poodle?" "No, tell her we're booked out for months and that if she hasn't been here for over two months" I have taken my dog Scarlet to Riptide Grooming and she has been groomed by other groomers. Someone just referred Amber to me. This shows me what type of establishment they're truly running here. #poodlelivesmatter

Don't let holly groom your dog. Riptide use to be good I know Ann the owner…read more She is kind and loves animals the others are awful I felt they didn't care for my dog they kept her in a cage for 5 hours then after I called and complained they did a quick half was cut and charged me full priced time to look for a new groomer.