Supplement to My Previous Review: Retail Retaliation & Ethical Concerns I am writing this follow-up to inform the community of recent developments following my previous honest review of Inland Reef. Today, management officially denied me service and banned me from purchasing from their pet store as a direct result of the good-faith complaints and reviews I shared online. While I fully understand and accept that a private business has the legal right to refuse service, the timing and motivation behind this decision speak volumes. Rather than taking constructive criticism to improve their operations, management chose retaliation--silencing a customer for simply telling the truth about their corrupt business practices and the unethical treatment of their animals. The Reality of Their Products and Livestock As many reptile owners know, finding reliable, high-quality live snake feeders can be difficult, and this store was the only local option I knew of (though I have thankfully since rectified this problem and found alternatives). My criticisms were never malicious; they were born out of genuine concern and lived experience: Livestock Mortality: The majority of the animals I have purchased from this establishment in the past unfortunately passed away, with diseases verified after the fact. Poor Plant Quality: Every single aquatic plant I ever purchased from them died in the exact same manner, showcasing a systemic lack of proper care and maintenance. Profits Over Ethics: It is painfully obvious that this store prioritizes profit margins over the ethical treatment of living creatures and treating their fellow humans with basic dignity. A Biblical Perspective on Unjust Gain For a business that operates on deception and mistreats the creation under its care, Scripture offers a stern reminder about the consequences of corrupt practices and placing wealth over righteousness. Proverbs 11:1 "The Lord detests dishonest scales, but accurate weights find favor with him." Inland Reef operates on "dishonest scales"--taking hard-earned money from customers while knowingly providing sick animals and subpar goods. Furthermore, the Bible speaks directly to the responsibility humans have to care for animals, a duty this store continuously fails to meet: Proverbs 12:10 "The righteous care for the needs of their animals, but the kindest acts of the wicked are cruel." By neglecting the health of their reptiles and livestock for the sake of the bottom line, and by lashing out at those who expose these atrocities, the management mirrors the sins of greed and pride. Wealth gained through exploitation and the suffering of innocent animals will never yield a true blessing. A Warning to the Public To my fellow pet owners, hobbyists, and community members: Please exercise extreme caution if you must shop here. If Inland Reef is your only option for specific supplies or feeders, protect yourself. Inspect everything thoroughly, be aware of the high risk of disease, and know that if you speak up about a negative experience, management is more likely to ban you than to fix the problem. Support ethical breeders and businesses who respect both their animals and their patrons whenever possible. read more

Way over priced!! Owners are rude and nasty . Very poor customer service. I would not recommend this place to my worse enemy.

This was hands down the worst pet store Ive ever had the displeasure of visiting. Please do not give people like this money. These animals are not being cared for, especially the reptiles and amphibians. The condition of the lizards and snakes was appalling. Starving iguana, geckos housed together with no hides, ball pythons housed together, many of the reptiles were clearly too cold as they were sitting directly on glass over heat mats. Ball pythons are nocturnal snakes who are semi arboreal and climb trees, and they sleep underground or in 20-foot-tall termite mounds during the day. Putting one in a little tank with no hides and nothing to climb on under bright lights is abusive, hands down. Even it you want to put the animals on display you can give them a half log hide and dim the lights. Good pet stores will accept that nocturnal animals may hide during the day, which is something prospective owners need to know when they buy a pet. There were many signs of neglect such as a starving baby iguana and a baby ball python covered in stuck shed. They shed their skin all at once in one piece. I do not know as much about bird care but i could tell it was way too many birds and their wings are clearly clipped, which prevents them from doing normal bird things. I grew up with guinea pigs and theirs didnt look so bad but i will say the smell of this store was appalling. I am very used to rodent odors and this was worse than that. This store is not normal. Do not spend money on pet stores that care so little about their animals! read more

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This was my first and last visit to this pet store. The aquariums were filthy. Alga all over the glass and the sponge filters were disgusting. There were dead frogs in the aquarium. There were plenty of employees standing around that should have been cleaning the aquariums. This pet store should be closed for negligence. read more

Very friendly staff! Family owned business with a variety of pet foods, medicine and a lot more! Very clean and organized ! #support local businesses # thank you INLAND REEF read more

This is the nastiest poorest excuse for a pet store I have ever seen. I am not a Karen and I do not ever write bad reviews on anyone but I had to this time. This store is so nasty and dirty. We drove an hour to look for salt water fish for our tank and out of 3 aisles of aquariums they literally had two clown fish and the rest were all freshwater fish. The tanks they are using with fish in them are so nasty and dirty. They looked like they haven't been cleaned or updated since 1975. The filters were so clogged and dirty you couldnt even see the filter itself and the walls of the tanks had scum built up on them. The bottoms of the tank had filth and grime built up and obviously is never cleaned out. The fish were swimming around a eating floating scum as they appeared to be starving. As bad as we wanted to buy fish there to save the poor things there is no way I would give these people a cent of money! They need to be shut down read more

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love this place. they are always friendly and the only place I can get sugar glider stuff!

Get a lop here! While I lived in West Virginia for pharmacy school I bought two bunnies at this place. They had the absolute best temperaments in comparison to all of my other past pet store rabbits from other places. Healthy and delightfully easy to handle. And they have more expensive breeds for cheap. My chinchilla-coated almost show quality Holland Lop came from here and my broken-white American Fuzzy Lop too. She's not from "good stock" like my Holland but is super friendly and laid back. Also the staff are helpful and pleasant. Advice to the store managers: if you use a different bedding besides pine or just put a layer of yesterday's news (cat litter) in your cages, they will need cleaned much less often and not leave waste stuck to the bottom of your furry friends. read more

Great staff, good prices, and a great amount of animals and fish! This is where I got my guinea pig & where I get my dog supplies.

I have been going to Inland Reef since my daughter was 5, now she is 18. In the past we have bought kittens and fish. Now we buy hamsters from them. When our hamsters have babies and we have too many we give them to the pet store so they can have good homes. Once our hamsters had a virus and they were all starting to die one by one. One of Inland Reef's staff members told me what to do to help save them and we were able to save half of our hamsters. The staff there is always so pleasant and very helpful. They have several staff that have been there as long as I have been going to the store. I would never want to go anywhere else. read more

Good prices nice place it does smell like a pet store lol. Friendly ppl Woking there and a variety of foods for different animals

3/4s of the fish tanks were empty, the other ones were dirty. Store smelled. Service was non existent. Not a sole asked if we could be helped. read more