I had an amazing experience at Christine's!…read more Our lovely little fluffy kitty was terribly matted and we couldn't brush a lot of them out, let alone cut them out. His claws made that a tad difficult (like Samantha's kitty mentioned below!). We had about a 5 minute wait when we got to Christine's, and there was Christine, another lady and a young girl (about 12 who was off on vacation!) who all were super pleasant and just adored our cat. There were several other cats and dogs there who were all lovingly attended to. It only took about twenty minutes to clean up our little guy (shaved, trimmed and brushed) and only cost us about $20, which I thought was very fair. My only issue was that I couldn't find the correct address online! The address listed was apparently out of date, so we had to walk down Bank St. with a howling kitty until we found the "new" location. Don't worry Yelpers - we made sure we've got the right address posted on here! :)

I used to bring my pooch here - it is true the waiting times are not long…read more But that might tell you something. They do an acceptable job, although they don't pay attention to detail the way my former groomer did (see Dogfather review - boy do we miss her!), but pooch looked cute enough. They don't clean ears unless you ask, and my dog will probably never look as wonderful as shown in pic above (taken in Toronto), but Christine's is in my neighbourhood, so it was convenient. At some point, they decided they would raise their prices, and not tell me- in fact, they DOUBLED their prices. My dog weighs 15 lbs, is well-behaved for groomers, and her hair is never very long as she is groomed regularly. They decided to charge almost $80 for a wash and brush (not a full groom folks!). When I suggested this was exorbitant, not too mention almost double the $45 they were charging before, the not-so-charming man at the counter shrugged his shoulders and said prices had gone up! When I said I wouldn't be coming back, as that is a ridiculous sum, he merely shrugged his shoulders again. Christine herself witnessed this conversation, and didnt say a word. Needless to say, I wont be going back, and having lived intermittently in this neighbourhood for over 30 years, I am telling everyone I know... PS my amazing former groomer - in Rosedale no less- charged less then these folks did BEFORE they raised their prices. Gee, who knew OOS was so posh? Next thing you know, I'll be spotting Jeanne Beker on our streets!

worst service I have ever experienced. i felt like I was talking to a teenager chewing bubble gum…read moreand twirling their hair on the phone. she did not care at all about the client at all. I am sorry for who ever the owner or vets are here but you should know your staff are terrible.

Dr. Sarah Slater helped our family through some really tough times as our pets aged, providing…read morewonderful, top-notch care and sage, professional advice delivered with heart, warmth, and sincerity. Her staff are a dream team and the clinic is beautiful and clean. We really struggled to find a skilled, personable, and reasonably priced veterinary service in Ottawa and have stuck by her ever since. Thank you, Dr. Slater. We're so glad for what you've done and look forward to many years ahead.

I left my dog here last week for 9 days while we went on a trip. On the morning that I was supposed…read moreto pick him up, I received a call that something was wrong with his eye. I immediately picked him up and was shocked to see A DEEP HOLE in his right eye. It was swollen almost shut and covered in pus. I couldn't believe how bad his eye was and that no one had called us! We rushed him to the animal hospital where we were told that the cut was so deep he needed to see a specialist. He was obviously in a great deal of pain so the hospital had to give him pain killers while we waited. He had emergency surgery today which cost us $4000 and there is no guarantee he won't lose his right eye. The doctor confirmed that this had happened several days prior and had been getting worse. I am outraged that no one did anything while he was in their care. Photos taken show that his eye was obviously infected days prior and no communication was given to us or his emergency contact. Do yourself a favour and book somewhere else. Even though management refunded us for his stay, the mistreatment and neglect of animals like this is not okay.

I don't trust my babies with just anyone, and I feel so at ease leaving them here. It's obvious how…read moremuch the staff here love the animals. The price is amazing, and the pet journal add-on lets me see how my little ones are doing! This place is amazing, not very far from Ottawa, and the cats are having a blast!

We have been taking our dog to Furry Friends for years now and can confidently say this is a…read morefantastic business that offers a great service. The staff are friendly and knowledgeable, the service is professional and always exactly aligned with the instructions we provide. We have a now senior dog, and we have such peace of mind knowing our pup is well looked after and cared for. Would highly recommend!

Took my Jack Russell here in early Dec for a hand stripping He was done on time , 3 hours, and…read morelooked fantastic. They did a great job on him.

They did an excellent job with my two year-old border collie. She never gone to a professional…read morebefore and she was excellent. I like the fact that she was alone in the back so she's not distracted by other animals. I will definitely call them again soon.

BWD was highly recommended to me by the folks at Pet Circus on Bank St. I have a senior dog and the…read moreBWD team have been absolutely wonderful with her. Not to mention the convenience of having BWD come to me via their mobile grooming van. Great business, great employees, great service!

We couldn't be happier with the service from Beth and her team at Above & Beyond Petcare…read more Once we decided we needed walks for our Dog during working days, we contacted Beth and quickly scheduled a meet and greet. Our dog was immediately comfortable with Beth and Victoria, as were we. Prices are great, communication and scheduling is extremely easy and flexible, and our dog couldn't be happier. I would recommend Above & Beyond Pecare to anyone for any petcare need!

Above and Beyond has taken care of my little pack numerous times. They treat them like family and…read morealways makes sure they are comfortable and enjoying their time. I personally have a high energy dog and an other with separation anxiety, no matter their different needs, they both enjoy being taken care of by their favorite sitter Cat.

I've been using Al's dog walking and dog boarding services for a few years, and I have been very…read morehappy with it. Al cares about the dogs and provides an enriching experience. There are few others with whom I would trust my girl so completely.

Unethical & unprofessional. Do not take your pets there…read more We had an appt for 3 pm. I called them @ 2:45 p.m. to advise that we would be late by approximately 15 minutes. They said no problem, just be here before 3:15 p.m.. Not even 5 minutes later the office called me back & refused to see Stormy (13 year old shih tzu) because he is old & is too sick to be able to see him. We were 5 minutes away by this time. I was crushed. Stormy is really not well & they refused to see us, even with an appt. We would have been there by 3:10 p.m. This after my regular vet couldn't see us in a timely manner so they referred us to the Carling Animal Clinic. The Carling Animal Hosptial tried to send us to the Ottawa Veterinary Clinic at Carling, but they charge 2x the $! How could they refuse to see my dog because he's old & has too many symptoms?! It's unethical & unprofessional to say the least. If they did it to me, they will do it to others.

Their website says that they take new patients (top of their website) but the receptionist says…read morethat they take only healthy new patients. So in order words, you take no patients right? because why going to a vet if my pet is healthy. Ridiculous response from an rude receptionist who should not work in a vet hospital. When you're dealing with a sick dog that has cancer you really need more compassion.