Changed my initial review to four stars because I called multiple times for a receipt and I'm always told it will be sent to me, but never gets sent. This is definitely an issue with people who own a business and need a receipt for tax purposes. read more

Im so glad I found this company. Scheduling may be a challenge sometimes as the owner travels between here and Japan. But dont give up! Keep trying until they call you back..its worth it. They were $100 less than the other company who quoted me and they do a phenominal job. The cleaners are very friendly and diligently work the entire time. Morgan spent over an hour just on my kitchen (our oven was a difficult disaster to clean), while her partner took care of our two bathrooms. They tag team cleaned the rooms and living room. They are so thorough in their services and pay great attention to detail. They even cleaned the top of our water heater which is tucked away in the utility closet lol no stone goes unturned with them. I highly recommend them to anyone. I read some reviews that complained of their delay in providing a receipt and/or returning phone calls. While I too had a bit of hold up, I honestly would still rather be patient and wait it out with them. Id rather wait a few days for a call back/receipt and pay a modest price for cleaning than get an immediate call/receipt from a company that is way more expensive. Dont be petty, yall. Their job and prices are worth it. read more

Update 12/29/2017 - Had our first scheduled cleaning. Morgan did a good job. Unlike other cleaners we used, Morgan is in constant contact. She lets me know when she's coming and shows up right on time. Other cleaners just showed up whenever. She spent a long time cleaning and does a thorough job. On top of that, she is a genuinely nice person. How often do you get to say that these days? And with all that service, the prices are so reasonable. Mashu also has been better about keeping me in the loop. Received the invoice and was able to pay it online, which is so convenient. The real test is how they do over time. Other cleaners start out being very efficient and thorough. Then over time, they just get lazy and messy. I'll update this review after a few months. But for now, I'm happy in my clean house! Now if I could just get the dogs to stop shedding... read more

Mashu and Mai are both lifesavers and genuine spirits. Honest, competent and trustworthy, the husband and wife team are passionate about helping people and take such great pride in their work. Not only do they clean to the best of their abilities, but they also guarantee their work; even offering to return to address any concerns you may have. The first time our company hired them, the appointment was made under duress at close to midnight and they agreed to answer our desperate call for help (bless their hearts). Not only did they do a fabulous job of cleaning, but Mai and Mashu remained behind an extra few hours to tackle certain problem areas while still honoring the flat charge they quoted us. Mashu also turned out to be an experienced handyman and we've had the pleasure of further contracting his services to fix myriad issues for a very reasonable price. Where he could save us money, he made it a point to do so. Two thumbs way up for this service. It isn't often that you meet such decent folks in the business. I'm certainly glad we found them and will make it a point to continue supporting their endeavors. read more

Mai, Morgan and Mashu have changed my life, for the better! My house is clean! I work long hours and really needed someone help out. I have a home with longhaired cats which increases the amount of work it takes to keep my home clean. I am also very big in attention to small details. These people meet my demanding standards! In addition to being outstanding at their job, they are kind, personable, and trust worthy people. I tend to be suspicious. I have no concerns giving them a key to my condo. Give them a try and I have no doubt you will agree. I look forward to my every two week cleanings. Oh, they are great with the cats and the cats love them! read more

I had reservations about this service. Cleaner was late, rushing, manager not kind to his employees. Never again.

I have used few companies they are either too expensive or not reliable. This company is exactly what I needed ...reliable, reasonable price and hard working. Very easy to schedule with. Highly recommend it! read more

So far great experience with the team! My units are well done and worry free. Communication is good and prices are fair! I look forward to building a long term relationship with these guys to take care of all my units :) read more

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I love all the great reviews and they seem to do amazing work but I tried to contact them left a voicemail, texted, messaged them on Facebook. Still after a week no reply, so I asked my husband to contact them since I didn't have any luck they texted him right away which I thought was really weird. As soon as he texted that I was trying to contact them they went silent again. If they weren't taking new clients they should at least let people know, the fact that they are "selective" about who they reply to is just plain rude and unprofessional to me. Just thought I'd share my experience wonder if anyone had the same problem? Would love to say that I had a great experience like all the other people on this page but for now this is my take on how I've been treated so far. read more

Excellent company. When I called to book the appointment, the timeframe I was given was 10:00 am - 12:30. Morgan called at about 9:45 am to say she was on her way and she showed up exactly at 10:00 am. She was very personable. She did an amazingly thorough job. I care for an elderly parent plus I work crazy hours. I decided to hire help to do housecleaning and I'm very glad I did. Morgan did a better job than I could ever do myself. I only needed the kitchen, bathroom, dining/living area cleaned. I left out the bedrooms (locked the dog in one of them) because I figured I could handle cleaning that myself. But going forward, I will have Housecare take care of the bedrooms too. I am so impressed by how well she managed to clean everything. She even vacuumed the dryer lint trap, my microwave looks brand new, and the track to the sliding glass doors to the lanai were wiped down and are now white again! read more

I called Mashu for a quote. He asked how large my house was and I asked him to come out to take a look. He said that was not necessary. He said based on a three bedroom two bath he had a special rate and That they could clean the house for this rate. Morgan came out and worked on the house. A few hours later I got a text saying it would be 35 dollars more. I said we had a deal and why are you asking for more money? Morgan was very nice and did a great job but did not clean a bathroom or any of the smaller bedrooms. I called Mashu and he said it's only a three hour job for 35 dollar an hour. I told him that's not the quote you provided and he said English is my second language. Rally bad! Morgan was very nice and did a good job on what she cleaned but now I'm cleaning the rest of the house. Morgan is great but stay away from Mashu. read more

Needed to get a compact washer and dryer that were sitting next to each other stacked. After going around and around with other companies, I finally went on yelp and put up a listing. Not only was Housecare able to send two men to come out the same day, it took them less than 30 minutes to do the job. Total expense was $60. I had been quoted as high as $250 from other services. read more

I had Morgan as my cleaner, and she was easy to communicate with and did a great job. I had two bathroom and a kitchen done. The work was very thorough, and usually by the end people get tired and sloppy, but Morgan finished the kitchen last and nicely. She would mention to me which parts need more time (I.g. Oven) if I want to focus on certain things, can tell her in the beginning of the clean next time. I like how she was proactive and easy to talk to, because everyone has different preferences and needs. It's important to feel comfortable to communicate your needs and requests. Mashu is the main guy I make appointments with, he is very considerate, clear, and prices fairly to what works for you. Happy to have found them. read more

Very nice to work with and very personable. The crew that cleaned my apartment even stayed after on their own accord to take care of things they hadn't gotten to yet. Mashu was able to quickly schedule the carpet cleaner and tidy up my entire apartment in two days. I would absolutely recommend them to anyone who needs a professional cleaning. read more

Mashu and his wife were sick this week, but that did not stop them from making the booking process seamless and professional. We had Morgan and Ryu come by today for a general cleaning. Let me tell you, our house was a mess. We have two big dogs and an old cat. They're all shedders. And they love playing outside, so they track a lot of dirt and debris inside the house. By the time Morgan and Ryu left a couple hours later, everything was spotless, the house smelled very nice, and all our various objects were right where we left them. Don't get me wrong, they did not just leave the objects there and clean around them, they picked the objects up, cleaned underneath and around them, and placed them right back down. It looks so much better than the way we had everything set up. They did a fantastic job! Their cleaning job was PERFECTION! They were extremely thorough and professional. Thank you thank you thank you!!!! The house sparkles now. I will definitely be scheduling all of my future cleans with them, without a doubt. read more

They are a great and credible company. We were 4 students leaving the house and we were ready to help us out right away. I would definitely recommend this company. They are great! We schedule the appointment one day before we left and they still came. Great job! Very professional read more

I highly recommended Housecre for quality service and professional work. As a landlord, I am very satisfied their service. I used this company two times. Both of times, they did a great job. Thank you Housecare. read more

This team did a great job from the windows down to the closer doe tracks. It was so good we got whole deposit back! Thank you Mai!!!

I could not be any happier! From the communication to the way they locked up the house! I'm telling everyone about how awesome Housecare is! When I get settled at my next home I would love to have a regular cleaning. read more

I would give this company 10 stars if I could! I had Patrick as our housecleaner. He did an amazing job and was so professional!!! Our condo was so cluttered and unorganized, and every time I thought about cleaning, I'd get overwhelmed. Patrick was able to clean and organize all our items on the floor and cabinets in only a few hours. I actually love our house now! I even invited our property manager right after the cleaning and her first words were "WOW!" We're now getting ready for move-out due to military orders, and I only wished that I had known about this company a lot earlier. Housecare is the cleaning company that I've always been looking for since moving here to Hawaii. I hardly ever hired a house cleaner before since most companies were charging me $300-$500 after seeing all the dirt and clutter in our house. This company only charged me a total of $100 at their promotion rate to clean and organize our 2 bedroom/2 bathroom condo at the most supreme quality. I can't wait to hire them for final move-out and even car detailing. Housecare has earned my complete trust, and I hardly ever say that about any company. read more

This cleaning service is fantastic! I was skeptical at first when I only see two reviews on Yelp for house care cleaning because I like to read reviews before trying new places out and I didn't know if I could trust this company or not. I ended up calling anyways because sometimes the amount of rater does not reflect the actual quality of work they do. I spoke with Mashu, and he mentioned they just started Yelp, prior to that it was through words of mouth for recommendation. I decided to give it a try anyways because what do I have to lose. I've gone through many house cleaning service so it is not a big deal for me. Mashu was personable and through our communications, reminded me of the house cleaner I used to have that I really love and lost due to relocation. On the day of cleaning, they did extremely thorough job, show up on time and just an instant gut feeling both my husband and I have that this is housecleaning service we can trust. My husband and I are the kind of person that notice a lot of details (believe it or not, we pay attention to minor things) and was extremely satisfied with the quality work they put in and communication efforts. I will continue to use this company. read more