*3 hour visits , mostly wait time * lack of staff…read morecoordination * rushed, incomplete exams * no notification when glasses finally do arrive; state they left text( on a non-texting number) * no prescription instructions on where it was sent, never arrived in mail as they said it would *office is run like a circus, with no continuity and fragmented care by each person *life is too short to settle for this kind of care for 2 appointments in a row now. Bye-bye!!

The optometrist and office staff were great, but the over two hour wait in a crowded waiting room…read morewith a five year old was brutal. Only when I asked the front desk about the hold up were we miraculously taken in next. I'll think twice about making a return appointment for my child.

Felt like a production line for cataract surgery. Dr Shah couldn't take my concerns about the…read moreoutcome of my first eye and had his admin call to tell me he's canceling second surgery. Big ego. Glad he canceled since another review on here had the exact same reaction/result.

Rating should be 0! They refuse to schedule a routine eye exam with patients that have VSP…read more However, they do take this insurance. But because IF they Hypothetically find a "medical problem", then they wouldn't get paid for it!! So, these Eye Drs are refusing Insured patients with Vision Insurance care because of a possible Hypothetical situation!?! Can you tell they DON'T Care about the people, ONLY the Money! WOW

This place is awful. The doctor is nice, but the wait for glasses is completely UNACCEPTABLE…read more they tell you they will be in in 2 weeks, but it is 4 weeks now. And when I contact them, they tell me they have been trying to reach me, but when I check my phone records, there are NO calls from any of their phone numbers. They also have my email as well and they couljd send me messages thru their web site, but NONE of this occurred. Do yourself a favor and go somewhere else

Staff was very friendly and accommodating. Dr Pastier was very thorough and is very caring and…read morepatient. Answered all questions.

So this is a split review. I came here last year (2025) and saw Dr. Olsinski and he was wonderful…read more I had some serious issues be cause I have MS and a severe convergence issue and he spent almost an hour with me tweaking everything to make sure that the prescription was perfect - more so than any other doctor I have dealt with. He did a great job and they were the best prescription I've had in ages. Friendly. Professional. A++++ across the board. And their staff is always super pleasant. Calm, soft spoken and professional. A+there as well. Now onto this year (2026.) Due to health issues and surgery scheduling there was a conflict and I had to as the owner of the practice, Dr. K. Complete difference. He's supposed to be one of the best and I'm sure had he done the exam, it would have been great. However it was a tech who did everything, and though he was sweet, he is a tech. I paid to see a doctor. I have a medical condition. They did this virtual thing and it didn't show that it was adding up and it's a convergence issue. The tech (RJ) not to worry the doctor would address it. Dr K did not address it. He did address my dry eye issue yes and he was pleasant. Yes . Talked about the previous prescription, said he would tweak it, but he didn't double check anything to make sure that it was correct. He didn't even put me through the basic part where they make you look through the machine and they do the "is a better or 2?" as they click back and forth. He just looked at my glasses and said that oh yeah, the prescription on the progressive one of them doesn't even have Progressive (yet I know that it does because I saw my optometrist who's local and I saw a neuro ophthalmologist and they all said the progressive was there). So that's number ONE. Number TWO, they claimed it was too LOW, and I'm like OKAY, fine but he didn't measure to see where it was going to go up HIGHER. There was no checking further a sibsaid. He just said he would tweak my script. But how can you tweak a script a year later without any new information??? I have been wearing glasses since I was seven. I know how this works and I have been seeing neuro-ophthalmologist and optometrist for the last few years since I was diagnosed. It just felt a wham bam thank you ma'am sort of thing compared to Dr. O, which was night and day. So I called back the very next day to just see you know could I come in for a different exam and at first they were like yeah, you can come in to see Dr. O - no issue. The administrative director (Leslie) said, why did they put you with Dr. K? (after I explained the situation.) I told her had been a scheduling conflict- found it strange that she would even say that. He's supposed to be one of the best. But because he was the owner of the practice I felt weird calling - I suspected there was going to be an issue but, I did it anyway and I was polite. He got on the phone and told him he stood by everything and I tried to explain my concerns and he talked right over me and then just said fine basically whatever I'll have them refunded and you can go somewhere else. Essentially throwing me out of the practice because I didn't agree with him. Never gave me the option of seeing Dr. O because he said he stood by everything he himself said. If he stood by everything, what's the harm in having another doctor look at it to agree with him? Especially one who had already seen me before? Ego? Or because Dr. O might now have agreed? But that's not even the point. How about just making the patient feel better to maintain a good doctor /patient relationship? I've literally gone to optometrist, opthamologist and neuro specialists for years. I know how proper exams are done. He didn't like what I had to say and behaved unprofessionally. They told me they wouldn't give me my money back, and I said well why did I pay the $60 the VR thing didn't work and it wasn't addressed. They said that was just paid for the way to avoid dilation. Seriously? That wasn't explained to me (by the tech). Had I known that that's what I was paying for, I would have just been dilated. I paid an extra $60 plus my co-pay so $70 only to in the end, have to go see another doctor. The insurance said that SYS isn't going to file the claim - they don't have to. The business got 70 bucks from me cash between misrepresented exam & copay they don't have to give back. Why would they, or file a claim when they didn't do an actual exam? They're basically getting $70 for 0 effort and no true medical care. But it was just Dr. K and I alone in the room. He owns the practice so my word against his. I am a disabled woman in her 40s who just had hip surgery and like I said, my blood pressure was in the toilet. That should have also been taken into consideration and it wasn't. I got poor service and they still If I could give Dr. O a five star himself. I would NEVER RECCOMEND Dr. K If Dr. O ever opened his own practice, I'd be there.

No waiting when you arrive. Up to date equipment, check for any eye issues. Great employees…read more Great selection of frames.

I've been going to Bouquet Mulligan DeMeo Eye Care Associates since I was a teenager and at this…read morepoint, I wouldn't go anywhere else. The doctors are always friendly, thorough, and genuinely helpful, and the staff is just as great. Everyone is knowledgeable, patient, and willing to walk you through anything whether it's prescriptions, contacts, or navigating insurance. One thing to know: they are very in demand. If you're planning to go here, book your appointments early. I schedule my annual eye exam and contact lens exam a full year in advance because last-minute availability is pretty much nonexistent. That alone tells you how trusted they are in the area. They also have a huge selection of glasses and sunglasses, including name brands, and the team is very hands on when it comes to fittings and adjustments. If something feels off, they'll fix it no hassle. I've trusted them with my eyes for years, and I fully plan to keep it that way.

Impressive dedication to assuring patients receive excellent care and service. Extensive array of…read moreframes for any budget and style.

I had a detached retina and other eye problems. Dr Roy found and fixed them all and now my vision…read moreis 20/20! Can't recommend Dr Brod enough. The best of the best.

Please disregard other review previously submitted. Dr. Brod responded, he will still be my…read morehusband's retina specialist as long as possible.

did not accept my insurance and failed to mention they didn't take vsp up until I got there for my…read moreappointment. needs to communicate with vsp and get taken off list or mention on phone/paperwork that it's not accepted.

MVO sees our entire family (two adults and two kids). My husband and I haven't been to the eye doc…read morein years, and it was time to get our kiddos on an annual schedule. Making an appt was easy - despite our time constraints with working. The staff is extremely friendly and personable. I saw Dr. Balliet and he was kind and professional. My husband and kiddos saw Dr. Neeb. My 2 year old is not an easy patient, but she came into the waiting and did his exam there. Less stress = happy kid! The children's 'secret' playroom is a huge bonus. My only recommendation would be to update the office aesthetically.