The office staff does not explain things to the patient at all. Then charge you money that could…read morehave been avoided if the staff took time to explain. Would NOT recommend this office!!!!! Don't waste your time!

I've been a patient for 3 years and I've never had an issue. Everyone is so kind and helpful. I…read moreLOVE Dr. Saravitz!!! He is my provider and I'm always grateful that he takes his time with my exam and explains everything to me. All of the staff members that I have dealt with have been nothing less than fantastic! Thank You, BEA, for exceptional service and eye care

In June of 2015 I was hit by a car while riding my motorcycle, and my (helmeted) head hit the…read morepavement. After the accident I experienced headaches, blurry vision, and a bleeding eye. A neurologist diagnosed a concussion, and said the bloody eye was also a result of hitting my head. I scheduled an exam with Dr. McDonald. During my visit she said my bloody eye was "probably" a result of the trauma to my head. I was happy with the exam itself, and she gave me a stronger prescription than I had been using. When I filed a claim with the insurance company of the driver who hit me, Dr. McDonald denied that my bleeding eye had anything to do with the accident, contradicting what she told me during my office visit. I was very disappointed, and will not return to her practice.

Several years ago, Dr. McDonald saw my daughter at age 10. Several years before, we had been told…read moreby Dr. Gaylord Ojers that she had no peripheral vision. He peremptorily insisted on skull X-rays which found nothing. We were sure that her peripheral vision was fine which was found to be the case after a visit to a well known Eye Hospital in Philadelphia where they had much more advanced instruments. In fact, ophthalmologists at this hospital said, "Do NOT go to any Bethlehem Ophthalmologists!" Despite that warning, when our daughter began to complain of headaches and difficulty seeing the board in class, I tried to make an appointment with a Dr. Gentile, whom we had seen, but instead were shunted to Dr. Marilyn McDonald. Our daughter was tested NOT by the Dr., but by office staff. Afterward, Dr.McDonald called to tell me that our daughter had no peripheral vision. I explained the above, but she insisted the child must return to her office for further testing. When she went back, OFFICE STAFF again did the same tests all over again and to add insult to injury, we were charged for this a second time. The results were the same...no peripheral vision. We made a second trip to Philadelphia to the Eye Hospital where testing revealed that her peripheral vision was stellar. I met with a group of ophthalmologists at the hospital. I was again reminded by them of their initial admonition..."We thought we told you NOT to go to any Bethlehem ophthalmologists." Perhaps Dr. McDonald has invested in some more advanced instruments, but I could not recommend her based on the above.

Doctor Traupman is everything a good Doctor shoud be. He doesn't run a factory operatin with…read morepeople waiting endlessly in waiting room. His office staff is friendly and he is competent and kind. It was a relief to find a well qualified Eye Doctor . Have recommended him to family and friends alike.

I was a patient of Dr Hratko from 2007 - 2009.... I was treated the same way from the nasty…read morereceptionist and like you I received the same call about him refusing to be my Dr any longer.. Beware of this office and his professionalism. As far as his workers, they should all be fired and new ones should be brought in. I am not the first and you will not be the last.

BEWARE!!! DOCTOR DUMPS PATIENTS WHO DON'T LIKE BEING BERATED BY NASTY RECEPTIONIST!!!…read more I was supposed to have my 1st appointment with Dr. Hratko tomorrow, but his receptionist screwed up the appointment and called me this afternoon snapping at me that I didn't show up for my appointment today. Sure, I have a bit of preggo fog, but when I made the appt, my hubby was sitting right next to me as I repeated the appointment date, day, and time right back to the receptionist (not sure if the same one who got all uppity with me, though). Anyway, after being SCOLDED BY THE RECEPTIONIST, she rescheduled my appointment for tomorrow and seemed to be waiting for a thank you or something (I was waiting for an apology for her nasty behavior). We ended the call and I decided to call back and talk to her supervisor. This took 3 tries because the RECEPTIONIST KEPT YELLING AT ME AND HANGING UP. Finally, I get the supervisor and explain how nasty the receptionist was and how unprofessional it is to treat patients like that (had the hubby sitting nearby through this whole ordeal, to make sure I was being calm and polite while voicing my concerns). I also wanted to verify that the other 2 appointments I had scheduled were correct. The supervisor wasn't rude, but she wasn't particularly polite either. She admitted that she heard the receptionist yelling at me but it was "the first time anything like that had ever happened". An hour later, the nurse calls me and says the doctor has decided to "terminate our doctor-patient relationship." Now, I hadn't even met the doctor yet -- I had been referred to him and had been waiting 2 weeks for this appointment, MY FIRST PRENATAL APPOINTMENT AS A FIRST-TIME MOM -- so I was stunned and terrified. By the end of the call, I was begging to please let me have my ultrasound tomorrow, and the nurse said the doc refused to see me and I could just go to the emergency room if I felt I needed to see someone. So here I am, a first-time pregnant lady, high-risk, being 'dumped' by her new doctor. Shame on you, Dr. Hratko! I am not exaggerating any of this, I swear. Sane hubby was sitting by me the whole time and even got on the phone to try to reason with the nurse -- no luck. We spent the rest of the afternoon trying (no luck) to get in to see another doctor soon.