I received a call today from the office manager, Christina. She was extremely kind, helpful,…read moreinformed, and assured me the experience I had was not acceptable and was being dealt with. She answered my questions and worked with me to get me set up as a new patient. She had already corrected the form online that was having an issue as well.

my first time ever walking in the door the lady up front was very nice and very sweet spirit but…read morethe other sister that sit in the back we did have a few disagreements back and forth with I'm used to but the lady name Cassandra G she is extremely excellent and very well knowledgeable and on point I would recommend her to anyone my 2/3 meeting with her on coupl counseling she is very great

Your life and succesful recovery to full health matter to your loved ones and your heavenly father…read more My experience with Curtis Beahiorial Heal has been life changing for the worse. It is a huge responsibility to charge a person to help them with treatment for Behaviorial health and then when a patient has to leave the area to get family suport to not provide remote care until you have transitioned the patient to a new provider in their new area of residence. You have the in-depth knowledge in many cases after seeing a patient multiple times and to lack the care for a patient to transition them lovingly to a new provider with virtual consultation as needed during this transition when the patient needs your support, not lack of willingness to guide a vulnerable person to a new provider, especially after hospitalization. This is a disgrace to patients who trusted!

While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me…read more4 times since 2020, each one leaving or moving on in their residency. Each one has been kind and helpful but starting over with my life story again and again is frustrating and delays my recovery. Seeking a doctor elsewhere currently.

I used to see an endocrinologist here years ago but this time I was referred to a pulmonologist. I…read morebegan to fill out the paperwork and came across the statement all bills are to be paid out in 120 days or it will be turned over to collections. I called to verify was the information correct as I feel that as long as regular monthly payments are made that should be sufficient. Whose to say how much a bill will end up being especially at a specialist! As a healthcare professional of 20 years, it saddens me and I been realized a long time ago why people choose not to see doctors. This is added stress to their situation to worry about paying bills sometimes especially within a specific time frame. Healthcare went down years ago. I updated this review for this facility from 1 star to 3 stars because I received a letter a few weeks later from someone who took the time to reach out and that was thoughtful, but I still have yet to go.

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!

I can assure you God blessed me when I chose Dr. Moss and his beautiful wife to be my primary care…read moreDoctors in Warner Robins one of the top clinics with great staff if you are looking for professional and knowledgeable team for your health and fitness why have you not already made an appointment? I love my Doctors both are #1 in there arena Warner Robins is blessed to have such wonderful compassionate people for the all of Warner Robins can't thank them enough for there thorough answers and help anytime I call God blessed this business!!!!!!

this Was my first time visiting this office my experience was great. The young lady Briana was…read moreamazing. She was very professional at her job. she helped me gather papers they I needed for my visit. When the Dr walked in my room he did a great job at explaining his diagnosis to me. He was calm and thoughtful. My whole experience with the quality of care that this doctor's office gave me was top-tier.

Horrible office and staff. very incompetent and careless. Been calling all week about medication…read morerefill, no one did their diligence. Now I'm out of meds.

Horrible - The Nurse Practitioner (NP) was googling . They will charge for extra services that…read moreare not requested. They will Not call you or refill your medication unless you come in every 3 months..DO Not go to this Group.

Dr. Franco has been my physician for well over 20 years. He has provided excellent care from day…read moreone. His new offices on Stillwater Drive are beautiful, well staffed and comfortable. In addition, Dr. Buchanan has joined the staff and he too is wonderful. Both doctors will take their time, explain your test and recommend treatment, while respecting your concerns and opinions. The staff is always friendly and helpful. If you are looking for a good internal medicine doctor....you can't go wrong with either Dr. Franco or Dr. Buchanan.

Awesome staff including Dr Franco! Here today with my dad for his 6 month check up. All is well!…read more Dr. Franco is very attentive, friendly, and funny. Never a dull moment The office is nice not a very large lobby. Maybe 10 ppl can sit comfortably. This office is located in a busy plaza where other offices, restaurants and body shops are housed.

This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.