Very prompt in replying to messages. Fair pricing. Felt comfortable with their staff, they seem…read moretrustworthy. Cleaned every nook and cranny. They were clutch because my Dad needs help around the house now that I have moved. Thanks guys you are the best!!!

When I called and first booked, I spoke to Diego and gave a heads up of our situation. My mom is…read morevery sick and I mentioned that we needed to do a deep clean on the house due to her cronic breathing issues. After everything was all said and done, we had an appointment on the day my mom was coming back home at 1pm. We arranged the ambulance to take her from the hospital to home and prepare to clean at that time (as we had no choice) and had set her up in another chair that was more challenging for her to sit in until the cleaners were done with that section of the house. THEY SHOWED UP 2 HOURS LATE. I ended up texting Usama asking what time the cleaners would come. If i didn't ask I would have never known they were coming 2 hours late!!! That means my mom would have to be in the chair for an additional set of hours. Fast forward the girls come, they were about to leave after two hours when they were supposed to be here 4 to 4 and a half hours.(time paid) I had to stop them before leaving and asked why they didn't even touch the big master bathroom. This was after we were going back and forth arguing about my mom having to get up because they mentioned that the floors would get dirty if they cleaned that room last. So we had to move my very sick mother into the living room so we can cater to their needs which infuriates me after thinking about it more. Especially since they ended up cleaning that area last anyways because they missed the entire master bathroom!! I checked around the house and there was dust all over the pictures and on top of surfaces everywhere. The poorest cleaning job I have ever seen in my life. And something that me and my family really needed due to my mom's condition. We asked why they didn't clean the ceiling fan and the cleaner answered, stating that they did not have the equipment to clean what was needed. I also noticed one of the workers seemed sick. And I saw her wipe her nose with one of the towels she was cleaning with and then began cleaning the kitchen surfaces. (On camera) I was so disgusted and angry that if I were to have said something I woukd have gotten into a fight. Disgusting and sloppy work on their end. My dad asked if either one of them felt sick to please let us know because my mom's is so sick herself. So the fact that I saw that really put me over the edge on top of a poor ass job. I called and spoke to Usama infuriated and told him the story. He kept offering to provide a redo of services even though I mentioned to him several times that my mom cannot be around the fumes in the same room. (Thus, another reason why we needed her in another room while cleaning). He kept asking if I wanted a redo and I kept saying no, until I just gave up and said, I'll call him back. A deep cleaning nightmare that led us nowhere and a few hundred dollars short with snot residue on the counters!

Thought I'd use a local small business. A nice young man cleaned my kitchen tile floor. He did a…read morehorrible job!! Called his supervisor and asked that he come by and see what a bad job was done. Supervisor did come out, HE WAS THE YOUNG MAN'S FATHER! The supervisor/father said his son did an excellent job. I had used a well advertised company previous to clean my floor til, I'll use them again. I learned an expensive lesson.

Found these guys thru a couple recommendations for a relative that needed to clean 3 rooms / stairs…read more/ and a hallway. Guys came buy and did a amazing job! Very professional! Operator booking the date for carpet cleaning was very friendly and helped us get the carpet back to a place that hasn't been seen in a long time! We were very pleased and glad to hire a local company :) -Es gud

Great price and service. Very polite and helpful. Like their policy to return if an issue within…read moreone week.

Did a great job cleaning my mattress, efficient and timely. Great customer service. Pricing was…read morecomparable to other quotes.

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

I have been wanting to get my carpets cleaned for a while. Did a review search and AquaTec had very…read moregood reviews so I decided to try them out. Did not disappoint. Was on time, very professional and did not try to offer me additional services. I give this company a 5*. If you are in need of carpet cleaning I highly recommend.

Ivan was available on short notice. His crew arrived on time and were very professional. I…read morerequested carpet cleaning, tile and grout cleaning and sealant, air duct cleaning and dryer vent cleaning. Ivan told me what I needed to have done as far as air duct cleaning. I was ready to have the entire ductwork system cleaned but he was honest and pointed out the main area to clean. He could have made more money telling me several sections needed to be cleaned. That was impressive in and of itself. Speaking of impressive...the end results were very impressive. A 15 year old home turned into a new home!! All the great reviews were correct. You won't go wrong hiring AquaTec!

Dsteamer came out, gave me his recommendation on what package to purchase to clean my room, and…read morethen was able to clean it right then and there. My ceiling had collapsed and then I got it repaired so there was bits of drywall and insulation in the carpet that my normal Dyson vacuum couldn't get. Dsteamer came out and cleaned my whole room plus my hallway. The whole process took about 45 from the moment he arrived to the moment he left. My carpet feels and looks so much better now! He (I believe his name was Delvin) was very nice and professional. I would recommend Dsteamer again and will use them again later once I finish my other repairs.

We recently had Dsteamer clean the carpets in our 4 bedrooms and stairs, and they did a great job…read more DJ, the technician, was very professional and knowledgeable. He explained everything clearly and let me know that adding a stain and odor treatment would be the best option to help remove some of the more stubborn stains from the carpet. The service was fast, efficient, and the results looked great. I also really appreciated Adrianna's follow-up, she checked in a couple of times and was very patient through phone communication while I was arranging the service. They were actually the only company that consistently followed up on my request. Overall, a great experience. I definitely appreciate their professionalism and customer service.

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.

Excellent service and results! Highly recommend. I have been using Best Steam Carpet Cleaning for…read moreover 10 years.

I called Best Steam on 7/16/19, spoke with the owner, Chris. I explained what I needed done and…read moreasked when he would be available to come out and give me a quote. He came out within the hour, took a look around and quoted me a great price. He asked if I was agreeable to the price and if so, was I ready to do the cleaning right then and there. I was agreeable and as it happens had nothing planned for the afternoon. He cleaned the areas we discussed and I couldn't have been more happy with the results. He was such a pleasure to work with. Thank you Chris.

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

I did not end up using them because I need an actual price estimate because I have a budget…read more Instead they wanted me to just accept that they might raise the price as they saw fit once they were in the middle of the job. Um, nope.

Charlie came out this morning. He was on time and communicated well to let me know he was coming…read more He did a terrific job pre spraying everything, moving the furniture, and offered a terrific price. He made a very old carpet look new. He did a great job on the stairs and on the couch upholstery. Highly recommend. Charlie came back out to clean the kitchen tile. I was shocked at the difference it made in the color of the grout. Great work!

Charles did an excellent job! He was very punctual and went above and beyond on the service! Thank…read moreyou very much! We were really impressed!