I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

I had water damage in my home from a leaking pipe. Almost all of my house had water damage…read more I contacted Rainbow Restorations of Dickinson and they came immediately to Remediate the water damage. They started the drying process, moved all of my furniture and fragile items to safety. Everything was packed very carefully and stored in a safe place. I was kept informed at all times if the progress. They worked directly with my insurance company. Eunice and her team packed all all of the fragile things very carefully and wrapped everything very well. All repairs were done and Eunice and her team came back and helped unpack all the boxes and made sure the items were returned to their proper places. I HIGHLY recommend Rainbow Restoration of Dickinson !!!!! 5 Stars

This is the second time we have used Rainbow after a leak. They are a top notch company that does…read moreexcellent work cleaning up and drying out the water damage. We were especially impressed with William who came every day at a time of our convenience to move the fans, etc... He was very professional, patient, and cordial. We also are very impressed with Chris who answered all our questions and did not try to sell us something we didn't need. All the employees of this company are committed to satisfying the customer.

Luis and his team respond immediately. They are helping us restore water damage 2 hours away in…read moreLivingston while we live in league city. 2nd time using his company since Harvey. His crew works fast and orderly. Will update when job is completed. So far wonderful work and communication. Thank you Judy Burdge

Fools gold!!! Not even a year after the new flooring was installed, some of the planks started to…read morecome up. Luis sent his guys over to resolve the issue, but instead of properly addressing the true issue, they glued the planks down. As time passed, more planks started to come up. It turns out that they never laid down a moisture barrier, so I'm at risk of eventually having to replace the entire flooring down the line. I expressed this discovery to Luis and nothing.... not a response, not an explanation, just a read text message. He doesn't return phone calls, nothing. He's there in the moment, fools you into thinking all is well, and just cuts you off. Be careful and do your homework before hiring Morningstar Restoration. These guys aren't true professionals, just a bunch of his friends that have some experience. Not to mention, they used 2 different brands of vinyl planks, prompting them to modify one type to align with the other. Per true professionals, this was a lazy and cheap installation. The fact that I have to call Luis from random numbers to get a response, the fact that he's aware of my issue and won't even acknowledge me... this is what speaks to his character. When hiring this company, please make sure you understand his method, compare to other professional plans, and refine your warranty and expectations after services are complete.

After interviewing multiple companies, we chose Andrew and his team for our extensive mold…read moreremediation project (kitchen, three bathrooms, three bedrooms, HVAC closet). He was always prompt, and professional, and showed a very high level of integrity throughout our project. Maybe even more importantly, he understood what a significant impact this had on our family and approached us with a lot of compassion and support, helping to educate and guide us through the process. His proposal was fairly priced and there were no hidden fees. He was able to perform all work without needing to increase the scope of mold removal. His team took great care in ensuring we had all the steps and information necessary to complete our remediation protocol. They were even able to remove all of our granite countertops without any damage. They also took great care with our appliances. His work adhered to the schedule he laid out at the beginning of the project. We fully passed our follow-up testing so his team did a thorough job. We would (and do) highly recommend Andrew and his team to anyone in need of mold remediation. While we hope to never need mold remediation again, if there was ever a need, we would only use Andrew moving forward.

Andrew, the owner, arrived to provide an assessment of my issue. He was able to provide me with a…read moreresolution that addressed my issue and fit my budget. He patiently explained my situation and was thorough and helpful with responding to my questions. He is a top notch professional and I would recommend that anyone with a mold issue consider Restoration1 of Pearland!

Will definitely be using their services again! Chris was very polite as well as knowledgeable about…read morewhich treatments are needed. He provided before, during and after pictures to show the difference. His pricing is good compared to others and he is open to driving anywhere from the Galveston to Houston area.

Absolutely terrible communication. They had my rugs for a month (after being told one week) and we…read more(the customer) kept having to ask about the ETA. Several times we were given an approximate ETA and we were stood up with no explanation or communication. Being able to effectively communicate isn't hard. It isn't the customers job to keep a pulse on the service being provided. Will NOT use again and I urge anyone else not to use.

Ignacio talked a good game, but didn't deliver. Twice he brought me cracked 8x8x12 cedar wouldn't…read morelet him install. I went to Dayton myself and got 8x8x12 structural boards, he paid 1000. For cracked boards and took em back.i paid 345. For mine. The job didn't get cheaper. It cost me more. 45. In the hole for lumber 40. For diesel, 3 hours of my time looking for boards .would it recommend he will go the cheapest and easiest route.

Steve Hill Integrity Restoration Services After our house…read moreexperienced flooding, we contacted a restoration company for help. At first, my senior citizen wife was very pleased with their proactive approach; however, we soon realized that their eagerness was mainly driven by the desire to get her to sign a contract, without proper review by us or any legal expertise. The contract contains a provision for a 20% penalty on any changes to the scope of work. There are items in this contract that are not identified as a fixed price, but as cost allowances which permit the contractor to inflate prices after execution of the contract. For example, a contractor might offer $2.00 per square foot for the flooring allowance, then later present an inflated price of $6 per square foot after the contract is signed. We learned about this deceptive practice after speaking with flooring stores, who also told us the contractor doesn't follow proper installation methods, so his work isn't covered by the product warranty. We also discovered the contractor was not adding our name to the product warranty. If you choose not to proceed with the work because you disagree with the contractor's inflated price, the contractor will bill you for a 20% penalty and keep your initial upfront payment. The contractor's final statement is: "If you don't pay me, I'm going to sue you--I have a contract." to my wife.