Unfortunately, this is ANOTHER 1-star review. I tried hard to like old Dr. Stephen Tyring, but from…read morethe poorly run offices (more than one) to the unprofessional office/behind the counter staff; in all sincerity, and his hands-off bedside manner... I CANNOT! This all started in his Pearland office before I recently learned he'd sold the practice to another physician--along with our medical records--and I know this to be the case because after finally tracking him down to the Webster/Houston locations for my 6-month follow up visit, the rude representative at the Houston location advised that it had been sold, only after being told that the staff at the former Pearland office had contacted me. When I first visited Dr. Tyring in June '25 at the Pearland office, as others have already pointed out, he entered the room, was standoffish--talked from a few feet away, and didn't even use the Wood's lamp (as pointed out by Methodist's clinic, who said at the very least, he should have. I had to go to Methodist's clinic one week after seeing him because what he prescribed--Dupixent--just wasn't working!), just eyeballed it and then said... DUPIXENT, which in my opinion was very extreme to be the 'go to' treatment, as opposed to FIRST TRYING creams, salves, or lotions--which I absolutely hated (still does). During my last visit at the Pearland office in December '25, it started with them not opening on time, which was a chronic issue at that office... patients beating the staff and doctor to the office, and, I was told that they'd upgraded their system but I'd have to fill out another round of ridiculous paperwork because the old system couldn't transfer any previous information (why the hell not, and why should patients be inconvenienced???!!!), and, when they converted to the automated prescription service (not their own staff calling in prescriptions), it cost me additional funds because they couldn't comprehend that CVS/BCBS requires a 90-day subscription which costs $0, as opposed to one for 30 days--which they then charge $5 for and while some may see it as minor, any additional unnecessary cost to patients is ridiculous!
After finally tracking Dr. Tyring down about 2 weeks ago, the rude office rep attempted to trivialize my complaints that they'd moved WITHOUT informing patients who were looking for them, as well as about having been randomly contacted by someone from the Pearland office had been sold too, as well as having been told that ONCE AGAIN, NEW/MORE PAPERWORK HAD TO BE COMPLETED SINCE IT COULD NOT BE TRANSFERRED (WHY???), and I asked about what was going on with our previous data... who was in control of it. All of these things irritated the receptionist, who had no concept or concern for what I, as a patient was communicating and needed clarity about, but she was incapable of providing any salable, credible, or believable answers. In any event, I made the new appointment for 06/17/26/today, and when I arrived early (because I needed to fill out paperwork AGAIN, plus, there were torrential downpours). After finally completing it, she told me that I had a $192.00 co-pay, WHEN WITH MY INSURANCE (BCBS), THERE IS NO SUCH CO-PAY, UNLESS YOU'RE HAVING EXTRA SERVICES PERFORMED LIKE NEEDING SOMETHING SURGICALLY REMOVED OR XRAYS, WHICH NONE OF THIS APPLIED. When questioned about why the high co-pay when all of my co-pays for Dr. Tyring had only been $10 previous, and why no prior phone call to advise, all the rude receptionist could say was "This is what your insurance company said." She was unable to explain, and didn't try to break down the cost, which was preposterous, as I'd just seen a different type of SPECIALIST the day before, and about 2 weeks ago, where the co-pay was......$10!!!!! I also asked if Dr. Tyring was still in network (this is the only thing I could think of that may have elevated the cost). Thus, it should not have been any different seeing Dr. Tyring, a dermatologist/specialist. The conversation devolved from there because the receptionist could not stand being question profusely, when I asked if an office manager was present, someone other than her--and she replied no, and top it off, a customer in the lobby decided to but in, but another male employee came from the back to accost or as an attempt to admonish me, which I did not appreciate that he only heard my voice, but not the rude receptionist, or the other patient in the lobby who thought she'd come to the defense of the receptionist, without having any knowledge or background information. I pointed this out to the male employee too, who thought he could offer me a bottle of water to appease me. I attempted to inform him that something was amiss because a visit to Dr. Tyring should not cost $192, but... no one seemed to want to rectify or double-check this, especially the rude receptionist. After expressing my discontent, I turned and left (I was not asked to leave nor was I thrown out...). There's more but...