Making an appointment to the facility is not for the patience people. I called the number that was…read moregiven to me, you have to leave a message or listen to the prompts to leave your number in the queue. Someone will call you back, but it took about 1-2 hours. A gentleman called me back and was making my appointment, but I had a dropped call and he did not call back. I had to call back to make sure I was on put on schedule and this took about another hour. My appointment was at 4 o'clock. I arrived a few minutes to check in and filled out some paperwork. The front receptionist asked for ID & insurance card, she takes the cards from me and asked me to have a seat while she verify my insurance. The gentleman who took my information and made my appt ensured me someone will call me to let me know if everything was good to go and if any payment that would be due (Great, because I hate surprises). No one called about payment/copay due or insurance verified. The front desk was verifying my insurance while I sit and wait. X-ray tech called my name and escorted me to the back. I had to answer some questions before she can start, common procedure. The whole process took about 15 minutes. Overall beautiful and clean facility. If my doctor did not referred me here, I would have gone else where. The whole experience with making an appointment was troublesome.

Having had dozens of MRI's, CT's and X-rays over my lifetime, I can affirmatively state that…read moreMemorial MRI & Diagnostic Tomball is by far the best imaging experience I have ever had! Kudos to the front desk staff (young man who's name I didn't get), the Rad Tech (Mark) in the back, and the records staff, who made sure I had a CD copy of the scan and later made sure I had access to my report. Suffice to say, my wife and I were impressed! Thanks again!

This was the most complete mammogram I've ever had. The technician really worked hard to get it…read more"perfect". I wish I remembered her name. She was exceptional. I felt like I received the best care possible and liked feeling I was the most important client of her career and I'm sure everyone she sees feels the same! Thank you for being exceptional!

Go in for a Dexa scan pay cash ...then get another bill! The company are liars and scammers. They…read morewill make up more bills and scam scam scam

Went in for what I thought was ruptured eardrum and dr prescribed ear drops but,when I went to…read moreanother dr and showed him what I was prescribed he was a bit confused why I was given eye drops in the first place. I waited longer to be called back then to be checked out he really just looked in my ear and said I'll be back with prescription didn't bother to ask if I had any questions or explain my diagnosis . He was in a rush for nothing I was the only patient there. You definitely get what you pay for at this clinic. I HIGHLY not recommend.

If your here for a health issue, do not come here. If your here for an easy pass physical/eye…read moreexam, it's the best place to come! Doctor and nurse doesn't care. I said a letter wrong on the eye exam and passed. On the physical he didn't even put pressure to check for hernia, just barely touched to act like he was inspecting. It wasn't busy at all, but long waits just to have them rush you out. I honestly think they wouldn't even care if you cheated on the drug test.

The staff are always friendly and kind. The wait time is short and they will get you in and out…read morequickly.

Choose another imaging center if you can. The wait times are ridiculous, and scheduling an…read moreappointment feels completely pointless. I had a scheduled appointment, arrived 15 minutes early, and still waited over an hour just to be called back. The lack of organization and coordination is obvious. If patients are taking time out of their day for a scheduled appointment, they shouldn't be sitting in a waiting room for an hour wondering why they even bothered booking a time slot. This was an extremely frustrating experience, and the level of service simply wasn't worth it. I won't be coming back for any future scans. If you're looking for reliable service and respect for your time, I'd strongly recommend looking elsewhere. Care quality was alright but lazy. Just go somewhere else.

I have not even experienced the medical center yet but I have already had 2 terrible experiences…read morewith the call center that you are automatically directed to when calling. I was on the phone them at least 3 times and spent over 2 hours in total just trying to reschedule an appointment and the first time was not even of my doing. I was told to reschedule due to an issue with one of the machines at the humble location. I called to reschedule as suggested and was put on hold at least 5 times over an hour period just to reschedule an appointment. I had to reschedule my appointment again today as I am ill. I called and asked to speak to the front desk but was told that was not an option and then was put on hold again at least 3 times in a 25 minute period just to reschedule my appointment.

Great staff of employees. They were kind and professional. Easy to schedule MRI and receive results.read more

This place is awsome. They went above and beyond to help us get our MRI done. Even when we…read morethought we may have to pay out of pocket they were the best. Thank you!!

My doctor ordered my MRI of brain and lumbar spine. The staff called me, worked with my busy…read moreschedule and were able to get me in the next day . The facility is nice and the people are friendly . The technologist was very professional , helpful ,knowledgeable . I was very pleased with overall service. My doctor called the same day with my MRI results . Overall smooth experience.

If I could give this place -5 stars I will. Went there after getting involved in a auto collision…read moreheaded there as it was the nearest and explained to the doctor my pain and told her to check for a broken bone(X-ray) but she refused and instead gave me pills that would (decrease the pain). The worst thing is that after a month I receive a bill of almost 1THOUSAND F-ing dollars. That amount for a refusal of an xray and 2 pills. Thats all of the service I received yet I'm having to pay 1,000 out of pocket. DONT GO HERE. THIS PLACE SUCKS

The nurses are great! Fast quality service delivered with compassion and a positive attitude…read more Plus they are open 24/7!

I came here for a MRI. The wait was about 10 minutes before I was seen…read more The price was close to half the cost of what the hospital was going to charge me. It is located next to Once Upon A Child.

Diagnostic lab. Ridiculous 2 lines 1 for under 12. Waiting line 1.5 hrs. Because of this. Needs a…read moreoverhaul !!