I was a walk-in patient to the Gemini Urgent care. There was very little wait time. I had a serious…read moreinjury to my head that had been taken care of by Clear Lake regional emergency. I was concerned because I saw blood on my pillow after a week. I went to the Urgent care to have them look at it, and they cleaned it up and sent me home. I went back the next day at their request to ensure that everything was fine. They were able to remove the staples from my head and gave me antibiotics. The staff was incredibly kind and very professional. I had handled this experience of cracking my head open pretty well until today. Realizing just how serious it was, I was on the verge of tears most of the time. The staff held my hand and explained that I had every right to be that nervous. It was a traumatic experience and I've come through it well. I want to thank the staff at Gemini Urgent care Kenzie, Jackie, and the nurse practitioner Laura Gordon. They all treated me with extreme kindness. I recommend this Urgent care to anyone in the Clear Lake area that needs medical attention

Went here for a dot physical was in and out in under 30…read more Very friendly nurses and staff.

I just wanted to let you know how much I absolutely appreciate you…read more I came in feeling so terrible with a very important family trip tomorrow and you took impeccable care of me. I am already feeling tons better from the antibiotics and steroids. I was in the lobby maybe 3 to 5 minutes waiting to be taken to the back, I was offered doordash dinner of my choosing and I was not charged a single dime not even my copay. The pharmacy called and said my prescriptions were ready before I had even left the building. Talk about service! Absolutely love love your service and if ever in the need again I will be returning. I will also tell everyone I know about your services. Thank you so very much from me and my family for not allowing our vacation to be ruined.

Went here for extreme vomiting and stomach pain. The woman at the front desk working around 11pm on…read more11/24/25 was so unbelievably rude and turned me away because I didn't have insurance. I believe that is illegal. After reading the reviews, I'm glad I left and went elsewhere- it seems this place hasn't helped anyone except giving them a 30k bill for nothing.....

Wonderful staff. They are very attentive and patient care is there number one priority.read more

Late night visit. Front desk lady, Candace I think was her name, was so helpful. The PA was also…read morevery friendly and worked quickly.

Caught myself trying to make some homemade vegan meatballs and as I went to adjust the middle…read moreportion of the food processor I ended up cutting my finger to the bone. My fingers started to bleed profusely blood hitting every inch of my apartment. When I tried to run the finger under cold water it bled more and so I applied pressure for about 15 minutes and then my finger continued to bleed. I called my mom and I told her what happened She had recommended that I go to an urgent care. I looked up the nearest urgent Care and Next Level was only 9 minutes away. Not knowing if they'll take my insurance I was in route! As soon as I walked in I let them know my situation and let them know that I was high risk bleeder with the laceration. They immediately took me back without any hesitation! Mr Brian was professional and attentive making sure he had my insurance card in my driver's license to gather my demographics. He brought me bowl with soapy water and medication so I can soak my finger. Then Mrs Ana came into the room to assess my finger. And then I saw and briefly spoke with Ms. Karime who took my vitals. I received a tetanus shot today so I wouldn't get lockjaw. And then Ms. Ana began sewing up my finger with four stitches. She numbed the area with lidocaine to make sure that the area was numb before she started. She explained what the lidocaine was for and that it would be a little sting and a burn initially. She explained everything thoroughly so I wouldn't be in surprise. They treated me a lot better than any emergency room staff out of all my years of going to the hospital! The staff at Next level in Pasadena was extremely kind, patient, and and professional!!! They treated me a lot better than when I went to urgent care at Memorial Hermann in Friendswood last year. Because even though they were nice, they still joked about my situation and made fun of my career. I didn't appreciate that at all. I don't need that type of joking when I'm going through something serious and life-threatening. Thank you Next Level urgent care being there for me when I needed you the most! I was even given some extra gauze and bandage so when I clean the wound I will have something to wrap it with. I will recommend this urgent care to anyone that asked me for recommendation. Even if I'm asked this question on Reddit. I will let everyone know that I was treated with the utmost care!! Also wanted to mention that Brian who works the front desk is cute. I'm happy that he was able to enter in my information from the insurance card correctly. Because last time when I went to the hospital I gave them my insurance card and they still incorrectly entered my information into the system and then claimed I had Medicare even though I'm not even over the age of 65. Thank you so much to Ana, Karmine, and Brian. Y'all are the real heroes in this industry!

First time patient, walked in filled out the paperwork and was seen shortly after. The nurse…read morepractitioner had great bed side manner and was on top of it! In and out in 25-30 minutes. Would recommend to anyone!