I am thankful for their urgent care services and the nurse was wonderful and kind, but Dr. could…read moreincorporate kindness and compassion in her educating clients on pet care and options. The nurse was really kind and I was thankful for that since we were in a stressful situation with a sick kitten and worried children. They did help to get the kitty back to health with IV fluids and he's doing great now. So we are thankful!

absolutely terrible experience. our cat was very sick and had to be euthanized and the doctor…read morebasically made us feel worse. She had zero sympathy for us and made us both feel like she was blaming us. If you go there hopefully you don't get this woman, older, bigger, wears glasses and doesn't seem to care at all about grieving people or sad situations. The vet tech was very nice and actually sympathetic.

Great people always so happy to see your pups Helpful…read more My pups live them all Dr flower is great doctor I recommend this vet to all animal lovers

I was in need of a vet for my dog and tried SMVC. My dogs has cancer and has gotten the best care…read morepossible. Everyone is friendly and helpful. They return calls promptly and send reminders for your appointments. They have been very easy to deal with during this difficult time.

We had a DVM tell us that our dog was not qualified to be in day care at her establishment because…read moreour dog would not "socialize" with the other dogs within 15 minutes. We had our dog at other day cares before without a problem. We found Ashland doggy day care. Not a million dollar building but the caregivers here are worth their weight in gold. So glad we found this business.

We no longer recommend this daycare. After 3 years of our dog attending regularly, we were shocked…read moreto learn he was "permanently dismissed." During all that time, we were only ever informed of one incident -- over a year ago -- which was described as a brief "scuffle" while several dogs went through a gate together. We were told there were no injuries, and after a short break, our dog returned to play with no further issues. There were no other incidents that day or at any other time until we were informed of his dismissal when we picked him up at the end of the day. Since his dismissal, we've made multiple attempts to get details about any other incidents and were denied. We even tried to speak directly with the practice owner and veterinarian, but she never responded. This has been extremely disappointing. As responsible pet parents, we wanted to understand what happened so we could address any behavioral issues -- but we were given no opportunity to do so. After years of loyalty to both the clinic and daycare (with as many as three dogs in their care at a time), the lack of transparency and unwillingness to communicate has left us questioning everything. They denied us any chance to correct behavior and keep our relationship as customers, and the practice owner's silence speaks volumes about how little they value long-term clients.