I had a root canal. The entire office staff from the…read morereceptionist to the doctor, and her assistant were absolutely wonderful. Everything was explained very clearly from the x-rays to the actual root canal procedure. I would definitely recommend this office for any type of endodontic work.

Quality of care and office experience was AMAZING! Great experience. These ladies are 10/10!read more

The best thing about this place so far is that everyone is very nice and The staff seem very…read moreefficient comma friendly and competent. Plus they take Medi-cal dental. I haven't had any work done yet, but. I got my record set up and I can always update further once I've actually had my first cleaning, fillings work, etc. The office is clean, bright, and nicely decorated. The doctor was very patient and friendly in explaining the treatment needed for my complicated dental situation.

I rarely leave reviews like this, but the way this office handled my appointment -- and especially…read morethe way the situation was handled once I arrived -- was completely unacceptable. I had a TWO-HOUR root canal appointment scheduled for August 31st. When the appointment was originally scheduled, I was specifically informed that if I needed to cancel or reschedule, I was required to give the office 72 hours' notice. Fair enough. I understood and respected that policy. Then, on August 25th, the office contacted me and offered me an appointment for that same afternoon. I explained that I couldn't make it that day, and the staff member told me, "We'll see you on the 31st." I said okay. At that point, there should have been absolutely no confusion about whether I intended to keep my appointment. Fast forward to Friday: I was at WORK and apparently missed their request to "confirm" my Monday appointment. I was later informed that because I did not respond between approximately 2:22 PM and 3:45 PM, they cancelled my TWO-HOUR appointment. Let that sink in. Patients are expected to provide this office 72 HOURS of notice to cancel or reschedule, yet this office apparently gave me approximately 83 MINUTES during a workday to respond before deciding I no longer wanted an appointment that I NEVER cancelled. I then drove OVER AN HOUR to this office Monday morning expecting to receive the treatment I had scheduled, only to find out after arriving that they had cancelled it. When I made it clear that I had come for my scheduled appointment and told them they needed to figure out how to accommodate me, the OFFICE MANAGER told me I would have to "sit in the lobby all day." Then the front desk employee told me, "Your insurance approved it, you might as well just come back another day." Excuse me? My insurance approving the procedure has absolutely nothing to do with the issue. My time matters. My work schedule matters. The gas and time spent driving over an hour to their office matters. The fact that I arranged my morning around a TWO-HOUR medical appointment matters. "You might as well come back another day" is an incredibly dismissive response to a problem that your office created. I did not miss my appointment. I did not cancel my appointment. I did not request to reschedule my appointment. I SHOWED UP FOR MY APPOINTMENT. The office cancelled it without my authorization because I did not respond to a confirmation request quickly enough while I was working. If a patient cancelled a two-hour appointment with 83 minutes' notice, would this office consider that acceptable? Of course not. Yet apparently that level of courtesy does not have to go both ways. And telling a patient who has already driven over an hour that they can either "sit in the lobby all day" or "come back another day" is not customer service. It is dismissive and disrespectful. Had I been clearly informed when scheduling that failure to respond to a confirmation message within a specific timeframe would automatically cancel my appointment, I would understand. But that was NOT the policy explained to me. The policy explained to me was that I needed to provide 72 hours' notice if I chose to cancel or reschedule. I honored my appointment. I showed up. This office did not. The root canal isn't even what left a bad taste in my mouth -- I never got far enough to have one.

Fine enough service, with clear instruction and advice. Polite manners. However, wasn't pleased…read morewith owing more after paying the pricey copay and being told there wouldn't be an additional charge.

The Dr. is amazing. No pain, and best experience of the 3 roost canals I have had done…read more The staff are super as well!

Excellent dentist in Vallejo! Full range of dental care (cleanings, cavities, etc) plus cosmetic…read moreoptions like braces, veneers and implants. Friendly staff and Dr. Alex is a great dentist - made sure I didn't feel a thing during my procedure (was fully numbed) which I really appreciated. They take Delta Dental insurance. I highly recommend them!

I went for a routine cleaning today and had a new cleaning tech and a new doctor. I was told the…read morebusiness has been sold. I left without being looked at by the doctor. Overall, this was a very bad experience for me. I have anxiety about the dentist. Dr Cervantes was always gentle and aware and helped me better my dental hygiene. Today, however, the cleaning started, and I don't think the tech had even read my chart. After the cleaning, which was painful and I did not get a flossing or the normal medicine, I met a new doctor. If I would have known what I was walking into for this apptmtn, I could have mentally prepared myself. However, to walk into this unprepared with anxiety, was horrible. I went to my car afterwards and cried. I will not be going back. Ithink Bianca is still there and she is excellent with anxiety, but I felt so embarrassed and somewhat taken advantage of that I will be getting a new dentist.

Nobody "wants" to be here, but considering I did not have a choice, these guys made my experience…read morevery pleasant. One second I was answering a question and the next thing I remember was being told the procedure was done. Now comes the waiting/healing until I can get my implant. Thanks for a great start!

Dr Elder a " hidden " gem at Vallejo Oral Surgery & Implants…read more Thankful for Dr. Elder , receptionist, dental hygienist , and radiologist everyone was so warm , friendly and professional. Dr Elder is a very passionate oral surgeon that values his patients. He's very calm and attentive. He abstracted a couple of my teeth and I had no pain.

They accept Medi-cal insurance. They work with different financing options if you have to pay out…read moreof pocket for any procedure. They were difficult to reach over the phone initially. I'm not fond of AI receptionist, but they did return the call same day and scheduled right away. Were able to do a great job with a very complicated root canal on a young patient. Very professional. They could use a few more chairs in the waiting room. They're definitely in high demand and keep repeat patients. Really took the time to do the best job on every procedure needed. I can't say enough. Would recommend. All in all, I'm highly pleased with the service received.

An unexpected dental emergency on a day my usual office was closed led me to Solano Family…read moreDentistry, and I am so glad it did. They were able to fit me into the schedule the next day! The customer service starts right at the front desk with a warm greeting, and Dr. Salek and his staff maintain that standard the whole way through. I've now completed two procedures here, and the genuine care and concern they show is amazing. If you want a top-tier dental experience with the kindest staff around, go see Dr. Salek and team!

I knew I needed a crown on one of my teeth, but I was putting it off for four months. I never had a…read morecrown before. I was worried it was not going to be natural. After four months of chewing mostly on the left side of my mouth, I decided it was time to get this dental work done. I was referred to Dr. Han by a friend of mine. I called the office and was able to get an appointment. Dr. Han is very nice. He is very thorough and explained everything while he was treating my tooth. He is very gentle and I did not feel any pain. I had the temporary crown on for three weeks because I was very busy with work and couldn't get the time to go back. At first I was worried that I still had the temporary crown on for so long. But Dr. Han did such an amazing job, it did not fall off. I finally got the real crown and I have to say it is perfect! Now I can chew on both sides and not worry about breaking my tooth. I highly recommend Dr. Han if you are looking for a good dentist!

AC Dental Care has looked after my entire family for years. Dr. Han is highly skilled, warm, and…read moregentle. The office is immaculate and modern, and 100% of the staff is gracious and caring. I always walk away from appointments saying "thank you for the TLC!" Highly recommended.

They were able to get me in on an emergency vist. Excellent…read moreservice and very pleasant staff. I would go back if I lived here.

Decent dental place that takes my delta dental. Same day crowns. They were really thorough with the…read moreexam. This is my dentist now that I've moved from Sac.