Medical doctors are inundated with an overload of patients, so of course one's needed medical care…read morefalls by the wayside. I'm 74 years and have changed doctors numerous times because I am not only a holistic health care practitioner myself but also avoid medications unnecessary for me. I agree that in dire situations medications are needed for a temporary fix. Dr. Marisse is the first doctor who I so appreciate and the time spent with me on my first evaluation visit I have never experienced with any doctor. 1 hour wow! She truly is an asset to her professional she truly cares about her patients too, I have found my forever primary care doctor who truly understands what my needs and desires are, she get an A++ in my opinion. Her office staff is also exceptional too! Very professional and helpful! I would highly advise anyone looking for a doctor that has their best interest to go for a meet and greet with Dr. Marisse Herrera, you won't be disappointed!

I just started my membership with Dr. Marisse and her lovely staff, including Shawna and Kayla…read more They are all so wonderful. I love how quick they are. My first appointment they were all so kind and sensitive. Dr. Marisse listened to my ranting patiently, lol. I also joke a lot, and they laugh at my jokes - they are very down to earth, yet educated and professional. They made me feel welcome from the start. Dr. Marisse is very educated. Our first appointment, and she provided me more information than any doctor I had before her. I do appreciate and like how she is very thorough, especially wanting to get to the root cause of the issue and explaining alternative ways we can heal our parasympathetic nervous system. I had never heard of that before, but I did my research afterwards, and I knew she was more than just a regular doctor. The next day, they scheduled blood work, and again, they were very quick. I was in and out without any waiting. It's not something I'm used to. I do love that they have upfront pricing, unlike insurance companies that can give you surprise bills after your visit. I look forward to working with them on my health journey. I am excited to see how I can heal myself, especially with the health concerns that I've been struggling with for many years. Dr. Marisse and her team are very special! I'm very inspired, motivated, and determined to get my health on track and to take accountability for myself with their medical expertise.

Dr. Kaw has been my primary physician for almost a decade since I moved to Fullerton. I switched…read moreto him after a bad experience with a St. Jude GP. What I like about Dr. Kaw is that it is easy to book an appointment with him and you don't have to wait for weeks on end like St. Jude. He quickly and accurately diagnoses any medical issues you may have and I appreciate his expedient, straightforward manner and friendly demeanor. His staff is also great as they are responsive on the phone and fill prescriptions quickly - sometimes while I'm still sitting in the office so that they're ready for pick up at CVS down the road after my appointments. He also went the extra mile in getting a prior authorization for meds approved from my insurance, who have been very challenging to deal with to say the least. If you're looking for a competent and reliable GP in North OC, give Dr. Kaw a call.

Steer clear of this Doctor. He is extremely unprofessional & uneducated. Horrible bedside manner…read more And does not know how to care for a New patient.

I caught a severe cold and urgently searched for a nearby clinic to call. The receptionist was very…read morepushy and overly aggressive. Given the current situation, she mentioned it could be the flu, so in-person consultations weren't possible, and only telemedicine was available. I understood and agreed with that, but she didn't confirm the consultation time and instead hurriedly demanded my date of birth. After checking, she sighed and asked if it was my first visit, showing frustration as if I were the one who didn't understand. I'm usually easy-going, but to be blunt, I can be a bit lazy, so I generally don't leave reviews. However, if the clinic is going to continue operating, the receptionist, Hannah, really needs to be replaced. I've never been treated this rudely in my life. I reached out to this clinic for treatment, but I ended up leaving with more issues.

This office really need to get new administrative staff. They cannot even organize and update new…read morepatient availabilities. Now wasted entire month of insurance policy because they will not update their Health Net availability. Do not waste your time signing up tp be their new patient. Was told they have not accepted any new patient since May of 2022.

Transparent and thorough. We had to change primary doctors…read morebecause ours quit accepting our insurance. We chose Dr. Le and we are not disappointed. His staff are gentle and caring. We are lucky to have found him and them.

Dr. Lee does take time to answer all the concerns that you have, which is pretty rare. Most doctors…read morewill spend less than 5 minutes. Like many clinics, they are busy. But not to the point where you wait hours like some that I've been to before. Staff is always busy on the phone or answering questions. Overall, the doctor and his staff are always professional and seem genuine toward their patients.

Avoid this doctor Kim, they are the worst, make sure to ask how much they will charge you prior to…read moredoing any check ups or treatments. For 1 day only, they charged 936 dollars, before insurance charges. My insurance was able to pay about half the price, but still it's an unreasonable amount. They denied telling me the prices, and I found out at the end the prices after my check up, and it was crazy. Make sure to triple check all the charges prior to taking any treatment. The lady on front will most likely tell you that they don't know the costs, since they need to check with your insurance first, so make sure to ask how much everything costs prior to insurance covering. It is a ridiculous amount that no one should pay for.

I originally chose Dr. Kim as my PCP because of the rave reviews he had on Yelp and on Google…read more Unfortunately, my experiences with him were less than stellar. At my first visit with him, he rushed me through my general physical and talked *at* me rather than *to* me. I tried to talk to him about what I thought was a food allergy, and after I described what I was experiencing, he said, "if those foods are bothering you, then just don't eat them." I was kind of baffled by that. "Yes, of course," I agreed,"but I'd like to know if I'm truly allergic or not." His response was: "I can send you to an allergist, but they're really not going to be able to test for that." I suggested seeing a GI doctor; but his response was the same: "Waste of time." Oh, and he did all of that at the top of his voice in a quiet office. Thanks. I appreciate a doctor that can tell me the truth without the sugar-coating; but after getting a second opinion (which suggested I do see a GI to *confirm*), it was clear that Dr. Kim really didn't have time for me. The only upside to seeing this doctor was his outstanding office staff. PS. St. Jude Medical Ctr charges for parking in 30 minute increments, which is just plain mean.

This is by far the worst place I have took my kid. This has been his "primary doctors" clinic since…read morewe moved to fullerton but have never seen an actual pediatrician. The staff at the front seems to not know what they are doing. I also do not get calls as to when my kids appointments are due, in the past usually I'll get a call saying my child is due for a physical soon or shots. This clinic I have to be the one calling and asking if my child is due for a physical or shots. Worst place ever and once covid is over with, I'm switching my kids primary care from here.

Friendly and courteous staff. Clean facilities. The exams are very thorough rather than "what are…read moreyou here for". They use electronic medical records. Appointments are easy to get. They offer in-house counseling. I actually got a call from the nurse (which I've never had from ANY doctors office) for clarification. I actually feel like the staff CARES about their patients. Support your local Medical Assistant (SYLMA)!! Bring them cookies, doughnuts or treats. They are traditionally super unappreciated and overworked. Show your appreciation!!

*Always on "vacation" *Never takes the time to really know…read morewhat's going on with you *Never gives any useful advice *NEVER FOLLOWS UP I've been a patient since I was kid and growing up I never liked the way Dr. Nitta conducted his visit it's like your in and out in 5 minutes and he doesn't even do a full on check up to see how things are. The nurses at the front desk are nice and have always been nice it's just this doctor like I don't know if he knows what he's doing or if he just simply doesn't care about people and it's sad because most if not all doctors are just in it for the business and not in it to too really take your health seriously and help you find out the best treatment/cure for whatever health condition you have. I'm tired of hearing "your okay" or "you'll be fine" like I'm not okay my body doesn't feel fine I'm in pain, I'm sick and what are you doing about it?? NOTHING.

4 stars for Dr. Nitta and 1 star for the office. If you want results, you need to basically harass…read morehis office staff, which I don't want to do. I have had an appointment 5 weeks in advance. They canceled 10 days before, so I called back, left a message, then another message with someone who said they'll call back. No call back. I called again and they said that have an opening in 6 weeks, but only a few spots; otherwise I'll have to wait much longer. This isn't the first time. Also, if you need a specialist or recommendation, it might take 2+ weeks for them to get back to you (with you calling at least 3 times to remind them). If they say they'll call you, never expect a call back. Dr. Nitta is great, always listens and does his best to help. I recommend him, but I can't jump over several hurdles to get an appointment, specialist or basic help anymore. I understand the office can be busy, but there is a difference in being busy and having an absolutely apathetic response to patients.

Amazing office, doctor, and clinic staff. The moment you…read morewalk in, you're provided with top notch care. The office is always clean and welcoming. Highly recommend if you're looking for a primary care physician!

Sometime you just got lucky haha…read more I switch company and decide to pick new PCP. While i was going through the insurance list and I notice Dr Howard's office is literally walking distance from my home. I called the office, i notice this office has great setup. On-boarding form all digitalized and i have the same experience when i visited the office. They picked a not so obvious location and remodeled their interior. The clinic interior is all bright and friendly. Since forms are digitalized, my intake process was so smooth and easy. Dr Howard is just how i imagined, nice, friendly, professional and helpful 5 stars

I've had nothing but good experiences with this office. I had bunion surgery here a few weeks ago…read more Prior to that I've had check-ins to make sure everything was a go before my surgery. Right before the surgery, dr. Keplinger, the anesthesiologist, and the general nurse were so accomodating and so understanding about my fear of needles. They were kind and told me exactly what i should expect. The recovery and follow up appointments have been great as well. Though, sometimes it takes time for her staff to call back with answers to questions, they eventually call back. They were great about getting in touch with my employer about sdi benefits. It was quick and i didn't have to do much. Very impressed with dr. Keplinger and her team!

This hospital somehow always gets my billing wrong and I am charged when I go in for an annual…read morewellness check that should be fully covered by my insurance. This has happened TWICE with no effort to correct it. I end up on the phone for hours trying to resolve and the staff there are no helpful. It has been the most frustrating experience and I would never ever recommend this to anyone. I have never had to pay extra for wellness exams at other hospitals but somehow always end up with a bill here due to coding errors which they do not bother to fix

When I arrived at Carelon Health Care Center the receptionist was friendly and signed me in…read morepromptly. Less than five minutes later I was called into the exam room by a technician who took my vitals before my doctor arrived. Proceeding with the skill of an expert my doctor examined me thoroughly and answered all my questions in a clear way easy to understand. In sum I left with the sense I had received excellent care in every way!

This has been the worst medical experience I've ever had. I arrived for a scheduled appointment,…read moreMarch, only to be told it was canceled due to an insurance issue with Anthem--despite the fact that my coverage is active and paid through May. I've had a painful blister inside my eye for over two months, and the care team has referred me to three different ophthalmologists, none of whom accept Carelon, which is tied to my Anthem HMO plan. Each time I try to follow up, I'm met with long hold times, unreturned calls, or I'm outright hung up on. When I asked why I was being referred to a doctor in Alhambra when I live in Fullerton, I was met with hostility. I've remained polite throughout, only trying to advocate for my health, which seems to be treated as an afterthought. To date, no one has helped me find a provider who can actually see me, and my condition is worsening. It feels like there is something in my eye all the time--because there is--and I'm now left with no choice but to pay out of pocket for proper care. This lack of coordination and accountability is not just frustrating--it's dangerous. The same issues have happened with other referrals (gynecology, dermatology), where providers have told me they don't accept my plan. This has left me feeling abandoned by a system that is supposed to prioritize patient health. I will be switching insurance as soon as I'm able, and I sincerely hope others do not have to go through what I've experienced.