Scott Rolf is my Jeweler. This is his storefront and unlike a "big-box brand" store, it is an…read moreartist in his studio. Not flashy, or huge, but he has a very comfortable and clean store lobby with a bin of toys for my daughter to play with. I do not expect from Rolfs what I expect when I go to the mall....hence why I give it 5 stars. As a long-time yelper, I would like to share my review of why I have been a client for 15 years: I am picky and when I find a company that can meet my needs, then I am loyal. I am also patient. Rolfs Jewelers is that small "mom and pop" business where the business owner is the person doing the work. In my opinion, this tends to lead to a high quality product. It is the jeweler where custom pieces are just as dazzling as those in the case "ready to wear". This is what they have done for me over the years: I have had my Rolex watch overhauled, stones removed from old "dated" settings and custom made into new "updated" settings, heirloom pennant designed and crafted by Scott that incorporated 3 generations of wedding stones. We've cleaned everything (twice), fixed a lot of earrings, re-sized too many rings, bought ready-to-wear pieces, gave my best friend a deal on the diamond earrings she always wanted...need I say more? Should you go to Rolfs Jewelers for your jewelry needs? Don't take it just from me, read the many Yelp "non-recommended" reviews from other clients of his. They may not be active yelpers, but they deserve to have their voices heard. You know what I think? Other people may settle for shotty work done tomorrow, I will only settle for high-quality craftsmanship and if take longer...I'll wait.

I want to preface this by saying my review is based solely on my experience selling gold here. The…read moreowners were very nice and my interactions with them were pleasant. However, I was disappointed with the lack of transparency regarding their gold pricing. Before selling, I asked multiple times what percentage of the current melt/market value they were paying. I couldn't get a direct answer and was instead told that they don't price it that way and essentially pay what other gold buyers pay. I trusted that and sold some of my gold. Afterward, I did the calculation myself based on the gold's weight, purity, and market price and found that I had received approximately 67% of its melt value. I should have done the math beforehand, but I would strongly recommend that anyone selling gold here calculate its melt value and compare offers before selling.

I buy and have my jewelry repaired here when I need a jeweler, I always come here! Highly recommend!read more

Good Service, a little Pricey however Quality Jewelry!!! Been in Business a very long time...,read more

I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

Absolutely fabulous service. Owner very nice very respectful and also very knowledgeable. He's been…read morein business a long time and knows what he's doing. He charged a very fair price and was quick and efficient. I will definitely return if the need should arise. He performed a repair where others could not do.

Lance repaired my water damaged watch with great customer professional service, a great price and…read moreexcellent quality work. I highly recommend Golden Time for any watches, jewelry and repairs!

Quick service every time I go there. They are knowledgeable and will be straight with you.read more

Quality service and friendly people Always do good work on…read moreall of my various types of watches.

We sent my 51 year old watch to Switzerland for repair. It was returned because they couldn't…read morelocate repair parts. Watchbands and More repaired my watch! Couldn't say enough of how much this ment to me.

I always go here for batteries and they tell me when I've been there last. About every 5 years so…read morethey have quality products. They change it while you wait too. Perfect!

Quickly repaired my bracelet & cleaned my rings. Very nice jewelry selection & can order most…read moreanything. Super friendly staff.

My friend and I had our watch batteries replaced here. Very good prices and very fast service…read more Friendly owner. Glad I could use a locally owned business. Plus there is a decent mexican restaurant next door (LaMexicana), so go get some tacos while you wait!

My fiancé and I were searching for affordable engagement and wedding bands that fit into our…read morebudget. I found Mary on Facebook on the marketplace engagement ring search and she had some of the rings the store sold with prices. After messaging her directly of what Type of ring I was looking for, with a quick response she made some suggestions and invited us to the store so that she could better help us. I took comfort that the things she posted were from a store and not someone from home. Going to the new store, used to be in the mall, Mary showed me the ring I wanted and more. She was very knowledgeable of what they had, showed me other options in our price range, took into account of what I liked, was patient and non-pressuring like most sales reps would be. A plus was that she kept the store open a half hour past closing to help us and not rush us out. Layaway was more for the high end merchandise but she was able to accommodate us due to our restrictions. She went above and beyond. I would recommend this store and Mary to my family, friends and ring searchers out there. Our experience was pleasant and not stressful. Go visit them today!!!

I had a negative experience at the store my engagement was purchased. Finding Victoria's Jewels…read morewas a godsend! Maxine and Matthew were absolutely stellar! I am ecstatic with new setting for my engagement ring and our wedding bands!