I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

Tried Don's again and had a similar experience to the previous one in which the technician tried to…read morecharge us about $2k to fix our not broken garage door. They also weren't even able to fix the part that we had called them about (a spring that hasn't went out but will in a couple hundred more uses)? Not really sure why they would schedule an appointment that they couldn't fix anyways? Also charged us about $60 for nothing. They also are owned by a new company now and I don't believe it is a local one. Will be finding a new garage repair service.

Highly recommend Shelton Overhead Door! When my garage door won't open and I am unable to get my…read morevehicle out it is a big problem. Twice in the past few years I have had a problem that prevented the door from opening and Shelton Overhead door came to my rescue, quickly! I am amazed that they can diagnose the problem from a photo of the door. I really appreciate their prompt, efficient, and friendly service.

I was impressed with Mr. Shelton's punctuality, friendliness, professionalism, and knowledge to do…read morethe job! I had a spring break. I have a wooden garage door which is very heavy. He was able to get the parts the next day and took less than an hour to do the job! He arrived on time and got straight to work. I feel the cost was fair as well. I will be calling him back if needed in the future! His wife sets everything up for him and sends you text messages and is fast and efficient! Then sends you a link to pay the bill. I love the convenience! She may have you send her photos of certain issues to be more prepared before arriving!!

Immediate response and super helpful! Excellent workmanship and gave good suggestions for…read morenecessary maintenance, as well as fixing some minor problems while he was there.

Jim is very reliable, knowledgable and gets the job done. Don't hesitate to call them to get your…read moregarage doors serviced, repaired or brand new. It's nice to support a local, small business. As new home owners in Wabash, IN, he's really helped us out and will be our go-to guy.

The team was so helpful from the first call! They provided a few troubleshooting tips, and then…read morecame out after what I would consider normal hours to get our door fixed. Daniel was professional, efficient and great to work with! We will be calling them every time we need help with our garage door.

I have now seen this business in action twice, once at my parents' house and just today at ours. My…read morehusband called the business to set up an appointment and they showed up within hours. The technician was not only friendly, but honest and did not try to oversell us. He actually showed my husband how to fix the issue on his own next time. The technician quickly fixed the problem with better quality parts than had previously been used by another company, charged us a fair amount and was absolutely a joy to work with. He did exactly what we called for. I know that this is not unusual service for this business. He did the same at my parents' house a year ago. I highly recommend this business for your garage door needs.

Fairmount Door provides the best garage door repair and installation service! They are locally,…read morefamily owned and have been providing our community with great garage door service since 1975! Fairmount is the only garage door company I trust to help my Granny! They are the only garage door company I would recommend to work on any of my family or friend's homes! My buddy Shawn called Steve's (against my recommendation) and boy did he pay for it! He said it took forever for them to come and when they showed up the service guy was there for maybe 5 minutes & told him they don't repair the type of opener he had. So they asked for a quote for a new one & the guy didn't even take the time to give him an answer and said he would call back and then sprayed his springs (which he didn't even need). Shawn got a bill for nothing, but never even the promised quote from Steve's! Shawn shared his experience on a Google review too. Who has money to throw away for nothing? I forwarn you neighbors, stick with the name you know and trust - choose Fairmount for your family! I had to take time to share this with you all so the same does not happen to you! Call Fairmount for any and all garage door services, they do it all! With Fairmount, you will be treated like family and provided the best service, you and your home will be valued and you know they care!

Both the person measuring and giving the quote and the service tech that came to do the work were…read morephenomenal. Very professional and friendly. We got an entire new door and the tech that installed it was in and out in virtually no time.

Did a great job and would highly recommend. Took the time to explain to my mom how to operate…read moreeverything.

'Quick to respond. Fixed the door (and even cleaned the door windows!) 5 stars out of 5! Thank you,…read moreJim!