First off, I must say that the people who answer the phone at Mr Rooter are extremely pleasant and…read moreprofessional. It was no problem when I asked to change the appointment window (two-hour window) and to reschedule my appointment for the next day. I spoke with several people during the scheduling process and all were extremely pleasant. Second, Patrick, the technician, showed up exactly as scheduled. He was extremely professional and gave me an estimate that I agreed to before he began the repair work. He successfully fixed a toilet, resolved a water pressure issue, and installed a new shower head. He also pointed out an issue that could require service in the future. I opted not to have it done immediately. I think the price was reasonable based upon work performed. I would recommend Mr Rooter and wouldn't hesitate to contact this business again.

Total rip off my family had these guys come out and they charged 2900 dollars to not even fix the…read moreissue. They where to come out and fix a clogged toilet which they then charged for random things that where never done. They said that their sub pump was bad in which they took and the sub pump was brand new. Asked for the pump back and they wouldn't return the pump back. Not even a week later the toilet had the same issue and this company wouldn't even stand behind their work and come check it out. This company is a total rip off avoid this company at all cost go somewhere else

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

We had/ have a slow draining clog in the sewer line. I think I called on Thursday they got to us on…read morethe following Tuesday. Staff was friendly. Guy who came to service us smelled like weed. I smoke so I have nothing against it but when you're paying through the nose for a service I guess I expect some sort of professionalism and smelling like a dispensary to me isn't acceptable when you're working. I recieved a quote when they got here, they wouldn't give one over the phone. They are quite expensive. He showed me one price of one thousand some dolllars for hydrogetting and another for just rootering it for $410 and said they come with a warranty. I didn't want to wait another week for someone else to give me a quote (which is probably exactly why they wont give quotes over the phone) so I just agreed to pay it. My sister for example lives in Bowling Green. She has had this done 4 times and pays about $250 and they get rid of the roots. I paid the $410 . When he was done he said there are roots and if you don't pay the thousand for us to remove them they say I can't give you the warranty. They should probably lead with that. Update. 2 days later and my toilet is barely flushing. So yeah.

My neighbors and I share a wall in a duplex townhome. As a result, when one sump pump becomes…read moreclogged or stops working, it can cause flooding in either basement. Nobody wants a flood! I have no complaints about the service. The specialist technician seemed to know what he was doing and impressed me as experienced. As far as value for the price, I'm not sure how to evaluate it. One person was at my place for approximately one hour and the bill was around $290 for my service. It seems expensive to me, but glad it's done and my neighbors and I have peace of mind. I will say that this business prefers a check or cash but doesn't charge extra for credit card usage!

We used Fickwood for a whole-house de-scaling, as well as running a new gas line and a few other…read moregeneral plumbing chores any 45-year-old house needs. They took great care, solved ALL of our problems, even ones we didn't know we had! I can't recommend them highly enough. A+!

The guys went right to work, explained what they were going to do & how much it would cost.read more

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

This company has kept my heating and air conditioning working right for years. Professional and…read morehonest. I feel like one of the family. When my furnace went out dead of winter, this was the only company that came and got us heat. I will forever be a faithful customer.

Awesome emergency service, customer service and install service exceeding my expectations on my…read morefurnace outage. A1 means they are A1. Very satisfied In everything they did getting my furnace temp working then installing a pkg deal of a new furnace/air cond. Everyone I spoke with understood my stress and concerns and thats means a lot in todays world.

Best plumber I've ever used…read more My shower faucet had been previously installed in a way that was not terrible but definitely quirky and problematic. The issue that had arisen seemed complicated and possibly pricey to fix. Montana at Rooter Right promptly found a sensible solution, one that didn't require tearing out the wall and starting over. He was patient and generous with his time, explaining what had caused the issue, and suggested various options for the fix. I deferred to his professional judgment, and he fixed the problem and secured the handle far better than the original installer had. This was only supposed to be an estimate, but he was so smart and ready for anything that the problem was fixed on the spot and at a very reasonable price. On a personal note, unlike nearly every other home repair person I have worked with, Montana never put down the prior work done to make himself look good. He was fair and objective, never bashing prior people's work. It gave me much more trust in him, confidence in his skills, and respect for his good character. Many, many thanks to Montana. Now I need to look for more plumbing problems so I can hire him again! Apologies for the 5 stars. I wanted to leave 10 but the system wouldn't let me.

I am more than impressed with the work done by Rooter-Right…read more 1st they actually answered the phone ., the technician Emmelio ( probably spelled wrong sorry) was outstanding.He was on time , professional , courteous,got the job done and explained what he was doing, The price was reasonable and he didn't try to upsell. I highly recommend this company. Terrie Stephens , a happy customer

Had big boiler trouble in February . 2 1/2 year old boiler…read morestopped working. Mike and his team worked extra hard to get things up and running again. They were great.

It was January, on the actual coldest day of the year. The boiler goes out and I'm panicking,. When…read moreI'm calling the people I'm used to using they can't make it out for at least 5 or 6 days. I generally don't go out of my comfort zone of companies I call. I found Actions name and thought I would give them a call thinking it would probably be another place that wouldn't be able to help, when I talked to the owner Mike I was so glad I called. Mike was able to come out immediately and get a new boiler on its way. He had his technicians out the next morning to replace our old boiler and put in a new one. They did an awesome job and were very professional. Our new boiler is great and we couldn't be happier. I will definitely use them in the future and recommend them to others

I had an issue where I needed to replace my pressure relief valve on my hot water tank. I called a…read moreplumbing service and they quoted me a pretty high number to replace the valve and the expansion tank. My tank was pretty old and they said that would be the cheapest fix but if the tank started to go bad then I would need a new one all together which was really expensive. A friend of mine recommended I call Force Heating and Cooling, they came out and quoted me a much more affordable rate for an entire new tank all together! Not only were they extremely friendly, their work for removing the old and installing the new was quick, clean and efficient! I was so happy with their work, I have used them since for my furnace and will only continue to use them for all of my HVAC needs! Highly recommended!

From the owner: Heating and Air Conditioning reapirs and equipment installations…read more We servive all residiential & commercial models. Servicing all Nothwest Ohio and Southeast Michigan.