stay away from this dealership at all costs! rudest service department and unprofessional! do…read moreyourself a favor and save the headaches. Crooks after your wallet.

My dealings with Ethan Gardner in this company have been nothing less than what you should expect…read morefrom a "sleazy used car dealership" This company is a master at skirting any and all responsibility as soon as they have your money.

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto

Had body work done to a side door panel. When I picked up the repaired truck the interior was…read moreatrocious. It was covered in bodywork dust which isn't particularly easy or quick to clean. Also, I was supplied with a rental vehicle when I dropped mine off but with a 9am appointment time was told that the rental vehicle was still buried in snow and that it would be "a long time" before it would be ready for pick up. Both of these demonstrate a lack of respect on behalf of the company for my time and their attention to detail. Would not recommend.

when I picked up my car, the paint wasn't done properly... they for got some spots and they did not…read moreuse a ladder to see the spoiler, they damaged it while removing the rest of the door. And they re-install the sign (Trd off road) crooked. I told them that. They refinished the paint ... twice... and then I went back for the sign which was on order to the supplier apparently. They never call me back ... ever. Worst ever experience with this company. If you ever go there. CHECK your véhicule with a light and everywhere.

Completely failed to recognize brake problem…read more Took my car in about 3 weeks ago because my ABS and brake warning lights came on. Not only was the general customer service at the front desk subpar at best, but I was told (at length and with MAJOR condescending attitude) about my low engine oil, but the warning lights were completely dismissed as irrelevant. K... so why then why did I have to take my car in to my regular mechanic this week because I have metal grinding on metal covering the sensors in shavings, and now I need everything replaced? Costing me a small fortune? Thankfully it was my rear brakes on a front wheel drive so less likely to kill myself or someone else but still...

Erik the owner was really helpful getting my car back on the road. I had a slight wobble that i was…read morefeeling and thought it was the brakes. Turns out that it was the tires and it needed an alignment. Glad they know their stuff. Very fair and went above and beyond. I would definitely comeback again!

I'm not trying to cross a border and get into the country here…read more Do you want to service my vehicle or not. A computer questionnaire is not needed over the phone. Tell me the app price and set a time for me to come in. How hard is that??? Forget it!

From the owner: Great Canadian Oil Change is proud to boast more than 100 locations nationwide and growing. We're…read moreeven prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we'll take a look at it. Come and see us for fast and friendly service--most of which can be performed without leaving your car! Every oil change at Great Canadian Oil Change comes with the superior protection of Valvoline's trusted products. Additionally, every full-service oil change comes with a brand new premium Valvoline oil filter, lubrication for your vehicle's chassis components, and a multi-point visual inspection.

Squamish Toyota serviced my elderly mother's RAV4 and provided an inspection report. They noted…read morethe brakes had 5mm of pad and passed inspection. My mother noted a "grinding noise." I went to swap summer tires a few days later and took these photos of the front brakes. Seized caliper slide pins, inner pads worn to the backing plate. The manager refused to take responsibility and claimed that this wear happened within a few hundred kilometres of their inspection. I understand mistakes are made, but was really disappointed that the manager would deny, deflect and gaslight rather than simply apologize. Maybe he would be better suited to the used car department...

Toyota Squamish can't be beat for customer service. Went there to buy a used car. Everyone was…read morefriendly and helpful, including their canine greeter, Bruno. The staff were super efficient, too. David and Justin were awsome-5-stars! Would highly recommend this place to all car buyers.