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    Howl-A-Day Inn

    2.9 (14 reviews)
    Open • 8:30 am - 5:00 pm

    Howl-A-Day Inn Photos

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    Larcasshay L.

    Was looking for a new groomer for our toy poodle Rocky. We were able to get an appointment set up quickly and had a great experience. They did a great job with his cut, we will definitely be back!

    Emily D.

    Made an appointment for the first time here for our medium sized dog. Due to covid I asked if they would bring our dog right outside the front door to my car so I would not have to bring our toddler inside. I scooped him up and put him in the car quickly, not noticing that he was actively bleeding from his nails. Upon arriving home he jumped out of the car and bled all over the carpet in our house before I noticed he was injured. (He had also bled all over the car.) My husband and I called numerous times to ask why we weren't alerted that his nail quicks had been cut and were told that it 'must have happened in the parking lot' and were never offered an apology, which is all we were hoping for. They at the very least should have told us in advance and apologized. Instead they are avoiding calling us back and attempted to blame us for it. They had called me at around 2:45pm to say he was ready and I wasn't able to pick him up until 4:15, so he had to have been bleeding that entire time. Very unprofessional. We will not return.

    Before being groomed

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    10 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    4 years ago

    Recently used them and Loved them for both boarding and Grooming our dogs were do happy!

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    6 years ago

    Very friendly! Always take great care of my dog when being groomed. Good prices. Located in Summerville, does boarding as well.

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    6 years ago

    Reliable and friendly place where my babies go when I'm out of town. Bonus of grooming my schnauzers when I pick them up

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    4 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    15 years ago

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    The Cool Dog Country Club

    The Cool Dog Country Club

    (9 reviews)

    I had mixed feelings about my experience and wanted to share them for other pet owners who may be…read moreconsidering this facility. First, I want to give credit where it is due: the facility itself is immaculate, organized, and appears to be very well run. It is clear that a great deal of care goes into maintaining the space, and from that perspective, I was genuinely impressed. That said, there were a few things that gave me pause. During my visit, the staff-to-dog ratio appeared, at least from what I could observe, to be somewhat disproportionate. There were several dogs in areas that seemed to be unsupervised, which made me a little uncomfortable. I will also say, however, that there appeared to be adequate cameras throughout the facility that were viewable from the lobby, and I personally observed Charlie respond quickly to intervene when a situation arose. That was reassuring and is worth noting. My biggest concern, however, was the evaluation process and my interaction with Charlie. To be fair, I would not describe him as outright rude or openly condescending (as noted in other reviews). However, I left feeling that much of our conversation centered on his own credentials, experience, and knowledge of dog training and behavior rather than on listening to my input about my particular dog, Jack. As Jack's owner, I had hoped for more of a collaborative conversation about his personality and behavior. Charlie called me approximately 2 hours into Jack's evaluation period. I was told (and could hear over the phone) that Jack was barking incessantly and this could be stressful for the other dogs and staff. Charlie advised that I consider using a bark collar. I questioned how I may train on this as I do not see this type of behavior in his normal day-to-day life. His response was, "He doesn't ever bark?" The tone struck me as cold and somewhat snide, and it felt dismissive rather than like an attempt to better understand my perspective. I was also uncomfortable with the suggestion of introducing a bark collar. This is something I have never used with Jack in his five+ years, and the idea of introducing something entirely new to him while he is already adjusting to an unfamiliar facility and environment gave me pause. To me, it seemed possible that adding an unfamiliar and punitive device during what could already be a stressful experience might create more stress and give my dog a very negative association with the facility. I offered to come and pick Jack up immediately but was told I needed to wait until the lobby reopened. I fully understand that dog daycare and boarding facilities have to maintain standards for safety and the well-being of all animals and staff. I also understand that not every environment is the right fit for every dog. However, I would encourage anyone with a dog who is not perfectly trained, is anxious, vocal, or simply behaves differently in unfamiliar environments to ask plenty of questions and make sure this is the right fit for their pet. This may be an excellent facility for some dogs and owners. It is certainly one of the cleanest and most professional-looking facilities I have seen. But for me, the overall experience left me feeling that there may be limited patience or flexibility for dogs who don't immediately fit a particular behavioral expectation. I wanted to share my experience and hope this is useful information for other pet parents when deciding where to place a dog they love.

    If you can get past the complex of Charlie at the front desk this place might be okay for you. I…read moredealt with him for 5 minutes at our meet and greet and felt uneasy for hours afterward. I battled with turning around and picking my dogs up immediately. Told myself I was overreacting but after reading other reviews and doing my own research, many others have had the same experience. He has a horrible attitude problem - caught him rolling his eyes to fellow employees at my puppy bc she was crying when we first walked in. His dog barked in my dogs face and he said my puppy came on too strong. Aggressively ordered me to change seats. I tried being relatable to him and made a comment about his dogs (I had the same when I was younger) and he rolled his eyes and acted like it was the dumbest thing he's ever heard and I was wasting his time. He is very condescending and rude- probably should be nowhere near customer service. Something felt very cold and off about him and I have to go with my gut and keep him away from my dogs! We will not be returning. The establishment itself is well kept and clean. My dogs appeared to have had a great time via Instagram - just wish they had a kinder person working the front desk! Hope this helps someone!

    Howl-A-Day Inn - groomer - Updated September 2026

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