Great service and I loved the report card they provided after daycare. It was his first time so he had a great time. They were very informative and friendly. A tad on the pricey side, but it was my first time so maybe it's so bad. read more

My dog and I are big fans of Pet Mahal. The staff is professional, consistent and they know my dog. They let me know any time she seems to be having an off day, if they noticed anything new with her or if she has a new boyfriend! I have tried several dog daycare facilities in the Charleston area and this is the only reliable group that my dog enjoys. It's not an easy business so I appreciate the thought they put into pleasing their clients and employees. read more

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I was highly disappointed by my experience at the Pet Mahal. This was only the second time we had ever left our boy anywhere, so I was nervous. The staff I worked with were not reassuring when I asked questions, they even seemed annoyed . Dogs were barking in the back and at one point, a dog came running to the front...somehow becoming loose from the back. When we got our dog back, he had a bacterial infection under his chin likely from bacteria in the water bowls and scabs on his elbows. It was very upsetting to me and my husband. It took weeks for his chin to heal. To most, their dogs are their babies and it is hard enough to leave them out of their owner's care. He also returned with kennel cough and shared it with our other dog upon his return; he was vaccinated. Long story short, we will not be back....I do strongly dislike leaving unpleasant reviews. read more

NEVER BRING YOUR PET HERE !!!! we boarded two of our dogs here about a year ago and both came back very sick. sadly one of our dogs passed away about a week later. DO NOT GO HERE! they don't even deserve a one star rating.. read more

I have been boarding my dog here for about six months, when I go away for work and vacations. my dog loves loves loves it when he goes in for boarding! He gets the one on one play time with the staff, plays all day with the other dogs and gets a bath the day I pick him up. The staff is wonderful and I love seeing the daily videos they post on Facebook. I would definitely recommend them for boarding and daycare! read more

Just picked up Bentley who is a frequent flyer. Got a fresh bath and so happy which he always tends to be. Moved here from FL and this place is awesome! Thought I had the best in Naples but Prt Mahal is as good if not better. Highly recommend for you four legged family member read more

The Pet Mahal - Best buddy! - Pet Groomers Near Me - North Charleston, South Carolina

They are great and caring people that work here. I feel our pet is taken care of when they are here. The communication between them and us is second to none. read more

Have used their services multiple times for boarding. Our dog always comes home happy and healthy. When I have questions they are quick to respond and help. Definitely recommend. read more

The team at Pet Mahal is superb. They warmly greet me and my pet (Roux)--but, importantly, I am confident about the care and attention they provide for Roux. They are knowledgeable and offer a range of services beyond the basics. I never feel like they are doing a hard sell on services beyond the basics. I find them to be caring professionals. Where and with whom I leave my dog is a big deal. I know she is safe and getting attention when we leave town. read more

Well a few things... This company is very loving and professional regarding your animals. However you can not get anyone on the phone... ever. Not only that but they do not call you back. If you create an account and sign up online, you are sent an autogenerated email saying your appt is not confirmed until you hear from a staff member which I never did. I took the chance and showed up for my requested unconfirmed appt and luckily it was our correct appt time. All this being said, I stayed for my babies appt and I could tell that was awkward for them but if you don't answer the phone I'm not leaving my pet with you ever. They were kind to me regardless. Our groomer did an amazing job and they really do take the time to make your baby a priority. I think hiring a secretary full time would really make a difference in the reviews. All that matters to me is that my baby girl is safe and loved. I believe this is achieved at Pet Mahal. read more

The Pet Mahal - Pet Groomers Near Me - North Charleston, South Carolina

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I've never owned a dog that needed grooming, so this was a first for me. I foster dogs and just received a rescue who had mats and needed some pampering. I chose Pet Mahal, after talking with another rescue friend. The care my foster dog received was amazing. She came out happy and beautiful. In the future, I will use you guys for any future fosters that may need a little extra love and pampering. Thanks for making her experience a great one! read more

The Pet Mahal - Hallie - Pet Groomers Near Me - North Charleston, South Carolina

Because ZERO stars isn't an option... Word of advice for dog parents. Do NOT use the Pet Mahal for ANY service! After our dogs, who are like our children, stayed there, they were both diagnosed and treated for Kennel Cough. Both dogs were also groomed, but the grooming took place 3 days prior to pick up. Upon pick up, Percy looked and smelled worse than when we dropped him off. He also had hot spots around his neck that were scraped and looked under a microscope by the vet. The time of infection was pinpointed to their stay at the Pet Mahal. I reached out via email and was told "oh. Sorry. That was probably the closest appointment available because we are no longer doing grooming." No solution. I sent a detailed email regarding the stay, grooming (or lack there of), kennel cough, and hot spots yesterday requesting a phone call. I just got off of the phone with a less than helpful employee, letting me know there was NOTHING they could do to rectify the situation. With the stay, grooming, vet visit, and medications we are at over $1,000. I support small business all day long. I absolutely will not support this one! If you care for your animals as if they are a family member, please do not use this place! read more

They always take great care of Brady and ensures he feels comfortable and welcome read more

The Pet Mahal - Pet Groomers Near Me - North Charleston, South Carolina

We just got home from having our Pomeranian cut and groomed at the Pet Mahal. I cannot say enough about how wonderful she looks. Tina did an excellent job. Not only does she look great, but you can tell she is happy and they took very good care of her. We've had a terrible time finding a groomer since we've moved into the area. We drove 30 minutes to try the services at The Pet Mahal and it was worth every minute and every penny. The location is a little odd, but inside is beautiful, clean and everyone there was super friendly. Yes it was a little pricier than the other two groomers, but for $10,totally worth it. We've already booked our next appointment! read more

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Excellent! I always worry how the fur babies will get on with people outside the family, but I have nothing to fear boarding them here. The pupper obviously enjoys her time here and the nervous kitties were made to feel at home immediately. Definitely recommend. Highly. read more

They have always been very helpful in making plans for boarding, especially at last minute. Our dog always seems like she likes going there and i know she hangs out with the staff and is well cared for. Definitely recommend this place read more

Great place with great people! They're super patient and kind to the dogs and do an awesome job of cleaning my girl up and trimming her nails! This is the only place in the area I'll go! read more

We have used Pet Mahal for a while now but I must say I'm Heart broken from the last two times our Bama has boarded with them while we were out of town...The exact same thing has happened to him where he has overheated,had heat stroke and has almost died. First time we were told he was left outside to long and the caretaker didn't know he overheats easily. So So so overwhelmed right now then this time we were told he was only outside 2 min to pee and he returned inside panting hard,struggling to breathe and unable to move...Just can't understand how this happens again.. then he has to be rush to emergency room again to be poke and put on IV's to get his temp down and etc.. Meantime we are many miles away from home and couldn't be there to console him.. The thing that hurts the most is we trusted them a 2nd time with our precious Bama....Never Ever Again.... read more

I am brand new to this area as is Leo, my wonderful Bichon/Maltese pup. I needed to find a place that we are both comfortable with both for daycare and grooming. We found that place at Pet Mahal. Leo is my Service Dog and is very attached to me so I was concerned that it might take him some time to warm up to a brand new experience. I didn't need to worry, he has done very well and really seems to enjoy his down time and open play. The grooming he has received is also excellent and the homemade food they offer is wonderful, even with Mr.Leo who happens to be very very picky. Thank you Pet Mahal for you wonderful care. It has made our move to a new place a little more enjoyable read more

The Pet Mahal - Leo relaxing at home - Pet Groomers Near Me - North Charleston, South Carolina

When we originally started taking our dog there, we were up front and honest and explained that we had adopted a dog , that was a year old, and had been abused. We sent him there 2 to 3 times per week for approximately 5 weeks , and then we were asked if we could take a break from bringing him, because he was becoming a problem. To my knowledge he was never people aggressive, but would chase after certain other dogs. Maybe its me, but I expected more from " Animal Lovers " , then a pink slip. I was hoping that an experienced dog handler with a sitting business, could help him overcome some of his trust issues. I'm not saying this is a bad place, but in the world we live in today, don't expect anything more then the least somebody can give. To sum it up, AVERAGE..... read more

I have been using The Pet Mahal for doggie day care and boarding for more than 4 years. The staff is Great Sampson loves going there he gets very excited when we pull up and he sees The Pet Mahal sign. As I look foward to a short vacation I know that I will leave him in good hands. read more

This review is for grooming services (haven't used boarding service yet). My dog is a rescue who is a little shy and I was a little worried about him being scared of being groomed. I got the basic bath package and the groomer suggested adding on a deshedding which was appropriate for him. I dropped him off and ran some errands and they called when he was ready to pick up. Shiny coat, nails trimmed nicely, smelled great and he was happy and relaxed. They also added a complimentary bandanna! The facility was clean and neat (I was just in the front waiting reception area) and had a comfy-looking seating area. The groomer came out and met me which made me feel good about his care. I will definitely be returning here in the future read more

The Pet Mahal - Pet Groomers Near Me - North Charleston, South Carolina

I have been bringing my dogs here for about a year and a half for boarding and grooming. Here's a few things I know to be true 1) the place is clean. May or may not be important to you, but it speaks to a level of professional pride you can see right away 2) The staff are polite, professional, and helpful 3) Prices are not especially cheap, but fair and you get what you pay for 4) I have been happy with grooming every time. After living in several locations throughout the country believe me when I say this is rare. 5) They care about dogs. They're in it for more than the money. Keep up the good work, guys. We will be back for as long as we live here! read more

My dog has been groomed and boarded at the Pet Mahal for years and the reason is the attention and care she receives from Theresa and her staff. I was placed on a waiting list recently for grooming and Theresa, the owner, called me to bring Chloe in that she would personally groom her. This is superb service and I am so grateful for Theresa and her staff. read more

This is the best dog daycare! I have been bringing my puppy Mila here since she was just 16 weeks. The staff is amazing, the facility is always clean, and they even send midday pictures of your dog playing to your email. You can tell how much each staff member loves animals, which is reassuring to any pet owner. I tried out one other dog daycare and it doesn't even compare to the pet mahal's level of quality and care for your dog! read more

The Pet Mahal - Pet Groomers Near Me - North Charleston, South Carolina

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My three babies had their first sleepover last week. With a spa day the next morning. My babies have never looked so good!!! Theresa and her girls do an AMAZING job. All three of my girls were badly in need of a grooming. All 3 are poodle mixes all get matted and I was preparing my self to go pick up 3 skint/bald rats....I really was. I could have cried they all looked so good they de-matted my babies and were able to leave them with their fuzzy eras and tails.... If your looking for someone who will treat your babies as good if not better then you do The Pet Mahal is the place to go... And I'm so excited they are opening a second store on my side of town, even if they didn't I'd still drive across town to take my fur babies to them. Love them!!! read more

The Pet Mahal - Little MooMoo - Pet Groomers Near Me - North Charleston, South Carolina

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My first and LAST time using Pet Mahal. I wish I could give this place 0 stars. I was so worried about the shape they were in or I would have snapped pictures. I just picked up my two small dogs, and they are soaking wet and disgusting. As if they had been sitting in their own waste or the last 2 days. I've never had this happen before in all the 7 years they have been groomed and boarded. They are both panting like they are sick, and my white dog is red as if sunburned or scalded. Their bedding is also wet. It took staff an extra 15 mins to bring them out to me because they had to "hurry and clean them up." I got two different stories from the workers about why they were filthy and wet. They didn't care at all, and couldn't answer my questions. When I questioned the staff about putting them in my car all wet and nasty the girl held out the towel she was using and said I was more than welcome to finish drying them off more. She didn't offer to shampoo, or blow dry them. At this point there were 4 other people waiting to pick up, and it was getting busy. Once she handed me the leashes she went on to the next customer. Telling me I could take it up with Kelly in the morning. My dogs have never had an experience like this, but if they expect new dogs to be stressed then they should make more effort to take them out. Don't just let them soil themselves in a kennel for days straight!! I didn't pay this much money for my pets to not be taken care of. Also, while I was waiting all that time I looked in the back where the dogs are taken out. It was awful. The patched together fencing has gaps, so beware your dog doesn't end up on Dorchester Rd! This place is horrible! read more

Sadly after several conversations about my dogs previous experiences with groomers and hearing how Pet Mahaul would be better I was extremely disappointed. Our dog had several deep shaved marks and she genuine exhausted after her grooming. I probably will not return. read more

I thought we would give them a try for our Beagle: 1) They made me pay full in advance. 2) Held me to the full charge when my travel plans changed. 3) My Beagle's blanket reeked of urine when we picked her up. 4) The owner failed to contact me as requested through the staff. .VERY DISAPPOINTED. AVOID THIS ESTABLISHMENT AT ALL COST!!! read more

The Pet Mahal is the only place I trust to care for our dog, Buttons. The staff is always friendly and helpful. Tina, his groomer, is AMAZING! She's so patient and always makes him look so "spiffy" with his neat trim, and bow ties. read more

Want the best care for your pet? Well, you can always trust Theresa from Pet Mahal.... Theresa never fails to keep us updated with photos or videos no matter if she is grooming for our dear cocker spaniel, Lady or pet sitting her.... Our little girl is always excited and happy when she goes to Pet Mahal.... Am glad we found Pet Mahal after we moved here from California. read more

Love to bring my pups so here for grooming... fast, cheap, and caring. Dogs have also seemed happy and healthy after daycare and boarding, I trust pet Mahal with my fur babies. read more

Awesome place! We never consider any other option. This is the best place around for boarding and grooming in our opinion.

Love this place! My 2 girls, Macey and Baleigh are always so excited when we walk in and they realize their coming go get pretty or stay the night! I have tried a lot of groomers and boarding in the area and Theresa and her staff are the BEST! They always take wonderful care and I know my babies are being loved! read more

I'm updating my review to add that, I will not ever go back to The Pet Mahal. It IS more expensive than other in the area. At the Pet Mahal I was charged $20 for daycare and at Goose Creek Bed and Biscuit I am charged only $13. And while I'm at it. I should add the location is not ideal, it's located right off of a very busy road with a 55mph speed limit. read more

Milo and Maggie Mae are 2 labradoodles of ours. They have been going to "Auntie Treesa" since they were able to go to a groomer. They love their friends when they are there and play so well with all the other furry friends. Sometimes Milo has to be in time out, cause he is 85 lbs. and loves to take care of his sister Maggie Mae...which means he is jealous if anyone else plays with her..LOL...I would recommend The Pet Mahal if you love your pet and want them to feel at "home" when they are away from home. Theresa, Mark and her staff LOVE animals and take of them like they are their own. Maggie Mae loves her blueberry facial...and Milo is a big goof and enjoys entertaining the staff with his crazy antics. WE love Theresa and THE PET MAHAL...no one is better with your loved ones !!! If it's a grooming, daycare or sleep overs...THE PET MAHAL is the place for my babies and it will be for yours too. Call today and go meet Theresa..she would love to meet you and your babies too. read more

We went out of town and this is the second time we used Pet Mahal. This time we had Coco groomed and they did a wonderful job. I do recommend the boarding and grooming read more

I luv to take my dog Bayleee into see Theresa she takes great care of him and makes him look so handsome and smell so good ! She post pictures on the web for me to see and he always seems happy when I drop him off and pick him up ! I would recommend this place to all of your furry friends !! read more

I wish I knew about this groomer PRIOR to bringing BOTH of "my boys" to her!!! I dropped them off early am , with the groomer knowing they had a vet appt around 4:30 pm same day. I arrived to pick them up n had to wait around,cause they weren't done!! After waiting n calling the vet to let them know I was close bye n a little delayed, I keep asking how much longer, the lady would go back n say "a little more time"! I asked if the groomer was over booked that day,response was"no,she is just very slow with her clients"!!! I never met this groomer, & u know what, I hope I Never do!!! My dog was lopsided one side longer,n she didn't cut short where I asked her too!!! I don't suggest anyone who loves their dog like I love mine to go here!!! Horrible customer service :( I had to use 1 star just to get this to post...it should read MINUS 5 STAR read more

I have emailed this place and left a voicemail so that I can get a price for a groom since their website isn't clear. They have prices,but it seems for every little thing, there may be a charge. My puppy did do do well when I dropped him off to another groomer, so I was looking to find a nice place to take him for his first groom. However, I have never been contacted back so.... read more