Had 2 chairs completely reupholstered. When I went to pick them up, there were no buttons on the…read moreback cushions, which I had specified. They made the correction but now, in comparing the two chairs, the buttons on one chair are higher than on the other. On the other chair, the top row of buttons is uneven. I will do nothing about it because I don't want to go through any more inconvenience, but I will say that, for the price I paid, I would expect something closer to perfection. Make sure everything you want is in writing on their order form, or you will get a different story and a disclaimer.

wrote a review on another site, instead of owner apologizing, went on the defensive and blamed…read more Very unprofessional. I was prepared to furnish my whole home from the store. I would not recommend the store on the response to my review alone!!! Great merchandise will be purchased elsewhere, is why I returned in the first place!!!

Orlando and his teams extraordinary attention to detail has taken numerous pieces of our antique…read morefurniture from aged and beaten up to comfortably stuffed and elegant! Truly amazing craftsmanship!

We had Orlando recover an antique chair of my great grandmother's... he used two complimentary…read morepatterns and did an amazing job. He was very affordable as well. He also did work for my grandmother and mother in law and all of us are thrilled with his work and get many compliments on the furniture. He is a perfectionist!

I hired furniture spa to help fix my boss's nightstand. After calling multiple other furniture…read morerepair shops around Rochester, they were extremely timely in calling me back and scheduling a consult. They actually went to my boss's house to look at the piece and promptly moved forward with repair (which took creating a custom piece AND calling the manufacturer when that didn't work). They went above and beyond and did a great job! We will definitely use again.

Incredible craftsmanship and attention to detail. Very very reasonably priced and efficiently…read moreworked to complete the project in just a couple weeks. I brought a chair from my grandfather, he'd "fixed it up" himself over the years half hazardously and it was very worn. After bringing it in to be repaired and restored I am beyond thrilled! Everything is perfect 10/10

I needed a slab table refinished. We had someone try to do it years ago, but it came back splotchy…read morewith visible brush strokes... I was referred to Sean (Telson Woodworks) by another woodworker who didn't have the adequate equipment. Sean did an amazing job; you could tell he was passionate about doing the job correctly and not just getting it done. He picked it up and sent us a couple progress picks during the process. One week later he delivered it looking like the day the Amish delivered it. He gave a little tutorial on how to keep it looking great (not insulting in any way). I couldn't be happier.

I thought I saw a for sale sign when I drove by recently. Previously they had done a repair on an…read moreantique chair that you would never know was damaged. They did an amazing job.

I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

Excellent staff and items! Highly recommend. This place has wonderful items and we purchased a…read morecoffee table, two end tables and another table to play games in. People are very friendly and all volunteer their time. A wonderful place for a wonderful cause!

Very friendly helpful staff. Reasonable prices. Limited selection but nice quality of furniture.read more