Ordered an Eskimo Eskape 2600 2-Person Flip Shack and some accessories at the Canandaigua, NY store…read morewhich is almost 3-hours away. They were the closest Runnings that had these units in stock per their website. I received an email that part of the order was ready. I waited until I received a 2nd email indicating everything was available. I was well withing the time frame before they would cancel the order and put the items back in stock. When I arrived, the Eskimo Eskape 2600 2-Person Flip Shack was not available. They said that they only had one unit and not two and gave it to the person who ordered it in January. I don't believe them and think they just sold the unit I purchased and paid for instead of separating it. They told me my unit was "in transit". I was going to cancel the order and asked them if it is in transit, could they just ship it to the Gloversville Runnings. They said they could, but it would take another two weeks. Remember, this is an expensive seasonal item and can only be used for a short period of time each year. Normally when businesses screw up at this level, they offer some sort of compensation to make up for the trouble they caused. Runnings did not. At this point I am considering never shopping at RUNNINGS again. I am just so disgusted with them. My guess is they'll screw up the shipment to Gloversville RUNNINGs.

I came in looking for a part for my weedeater. I was given the attention and time to figure out a…read moresolution to the what I needed. In the end, Josh who was looking after me, took my weedeater back to the shop and they found a used part that worked with my weedeater, replaced it and did not charge me for their time , nor the used part. Josh was extremely helpful ! Thank you !

Mayflowers in Canandaigua is an amazing flower nursery with a great selection of healthy plants,…read moreflowers, and gardening supplies. The highlight of my visit was Pete! He was incredibly helpful, friendly, and knowledgeable about all the plants I had questions about. On top of that, he's honestly pretty cute, which certainly didn't hurt the experience! He made me feel welcome from the moment I walked in and went above and beyond to help me find exactly what I needed. I'll definitely be coming back for both the beautiful flowers and the excellent customer service. Highly recommend!

I absolutely love Mayflowers for all of my gardening and seasonal needs. The Mays are the kindest…read morefamily around, and always willing to provide advice on any horticulture questions. Mayflowers has hedged my home, I've purchased deck furniture, and I buy my wreaths each year from here. I should go back and buy my poinsettias as well. Always a Five Star experience. Stop by for all of your seasonal decorating and gardening needs.

Excellent staff and items! Highly recommend. This place has wonderful items and we purchased a…read morecoffee table, two end tables and another table to play games in. People are very friendly and all volunteer their time. A wonderful place for a wonderful cause!

Very friendly helpful staff. Reasonable prices. Limited selection but nice quality of furniture.read more

Such a fun shop with kind service. I love the Wizard of Oz theme! If it can be made with clay, they…read moreprobably have it! The toughest decision was what to get for everyone! I love that everything is dishwasher and microwave safe. So fantastic to have unique hand crafted pieces!

My husband and I really love the Wizard of Clay. We own many of his pieces and use them regularly…read more They are such great quality. We've been shopping there since we were newlyweds. We are now in our sixties. Quality makes all the difference.

I wanted to take a moment to recognize the outstanding customer service I received from John in the…read morerepair department. As a homeowner who relies on my Ryobi lawn equipment, being without my lawnmower during repair season was stressful. John personally reached out after my mower was brought in for service and went above and beyond by arranging for me to borrow a loaner lawnmower--something I understand had been discussed as a possibility but had never actually been implemented until my situation. That level of initiative and customer care saved me from having to hire someone to mow my lawn while waiting for repairs, and I was incredibly grateful. This wasn't my only experience with John's excellent service. He subsequently helped me navigate the replacement of a defective Ryobi battery through Ryobi, which was a huge help. Most recently, he took the time to troubleshoot my Ryobi weedwhacker, which he now has working beautifully. It's rare these days to find someone who is knowledgeable, proactive, and genuinely committed to helping customers. John exemplifies what outstanding service should look like, and because of him, I would absolutely return and recommend this store to others needing Ryobi sales or service.

I've been going to the store for over 10 years. It's an ongoing joke with my brother-in-law and I…read morebut every time we go there for something they just happen to be out of stock. No matter what it is, they're out of stock. Even white painters caulk... which they should just have cases of sitting there ready to go, out of stock. Very inconvenient!

This hydro store in Canandaigua has everything I could possibly need to grow at home; soil, seeds,…read moreclones, nutrients, pest & disease control, harvest & drying. Clean store. Tons of options. Knowledgeable staff. Nice little store.

From the owner: Discover the Power of Growing: Precision, Efficiency, and Outstanding Yields! Join us at Homegrown…read moreHydroponics to unlock the full potential of your Indoor and outdoor garden