For active and retired military personnel and family. Great room, clean. FYI...beds and pillows…read moredo not receive a gold star...or silver or bronze...but they do get the everyone wins a participant's award award. The grounds are beautiful! Right down the street from downtown Seward. Too bad I can't walk around since my back hurts from the not so great bed.

For such a short stay it was a wonderful experience. The room was nice, comfortable bed and within…read morewalking distance of downtown. If you haven't booked an outing make sure you stop by the front desk and get a discount coupon.

Great location that is close to the train and the seaport. Rooms were very clean. Breakfast was a…read morestandard fare of eggs, pig product, pancakes, cereal and a couple different fruit The only "downside" for me is it's 1.5 miles to downtown. They have a free city shuttle but you can wait for 15-20 minutes for it. If you have a car, which we didn't, thennita not big deal Would I stay here again - absolutely

DISABLED / MOBILITY ISSUE TRAVELERS BEWARE!…read more This hotel does not care about you! I am on a 100 day tour around Alaska and Canada and have travelled through the south eastern islands / marine highway and Haines Junction / Tok by this point with no issue. 5 nights booking. Stated in booking I had mobility issues. Did not check until I arrived then they downgraded me to a room on the second floor via elevator. Would they come get me in an emergency? Would not have chosen this hotel if I couldn't get the advertised room. The given room only had a single handrail in the bathroom a distance from the toilet or sink. The shower was not step-free but mostly step-free. There was no rubber mat. The breakfast was very difficult to use with a walker and there was no assistance. On 3 occasions non disabled guests parked or blocked the disabled spots, raised with front desk, did nothing. On two of those occasions the lots were also full and I had to walk with my walker a significant distance in the rain. They had company vehicles blocking spots preventing me entering and others leaving and when asked if they could move temporarily I was told no. On third occurrence of disabled use/blocking informed them if I see it again I will be contacting police. Supervisor told me he was unaware of these issues which means they must have never raised or discussed them among themselves. He got sarcastic with me and told me I should call the police right now. I said it's your hotel I'm doing you a courtesy by telling you and not calling the police but I will the next time I see it. I left the hotel at this point as I simply don't know if I can park there or trust they would rescue me. DO NOT STAY HERE Attached are some photos showing these issues

Decent, basic room for our stay to take the Kenai Fjords cruise and check out the town. It's near…read morethe Sealife museum and the beautiful Resuurrection bay. Many restaurants in walking distance.

Great location; right next to mile marker zero of the Iditarod trail and a great walking path along…read morethe waterfront. Rooms basic but nice. Front desk manager very nice. Front desk attendant (male) a complete jerk and waste of oxygen! Ignored us as we stood in front of him to check in. Confirmed a late check out for us and then never told anyone so we apparently did not have a late check out. Confirmed a shuttle to our ship at 12:15 and then at 12:20 we found out that the shuttle would not be available until 12:30 at the earliest. Aaarrrggghhh Why is good customer service so hard?

The hospitality and woodland setting makes this resort first rate. The resort is clean and well…read moremaintained. The beds are comfortable with a big screened window so you can open up the window without letting bugs in. And the onsite restaurant has great food.

My stay here was great. If you'll be arriving to Seward via Alaska Railroad, you can check your…read moreluggage at the train station and they will be delivered to the Windsong Lodge. You won't have problems if you will have the Kenai Fjords tour first before going to the hotel to check in. Check in was smooth. The lady at the front desk provided us with detailed information on the amenities and the shuttle. Hourly shuttle service is available with drop offs/pick ups at Windsong Lodge, Alaska SeaLife Center and Small Boat Harbor. The property is huge; it's great that they offer very convenient and quick service (golf carts) to/from your building to the main building. Room was clean. The sink was located outside the bathroom, close to the beds, which was a little weird. Nevertheless, the bathroom was clean and their toiletries are of high quality. Though the room did not have air conditioning, the room remained cool and comfortable even if it was summer. There was no complimentary breakfast. The restaurant Resurrection Roadhouse in the property offers great, delicious food. If you're leaving Seward and will use Park Connection, their buses will pick you up here which was very convenient. Overall, I had a great experience here.

I recently stayed at Sue's during my first Alaskan vacation, which was a fantastic trip all-around,…read moreincluding Sue's. Booking online was easy and we called ahead to see if we could check in a little later than the scheduled time, and Sue was accommodating. The Google Map directions are a little misleading; go past where the directions "end" and go to the red balloon pin. Otherwise, pretty easy to get to and not far from Seward or Exit Glacier! We arrived after dark, and our yurt was labeled with a sign near the door with our name on it. My first stay in a yurt - this one was incredibly homey! It had pretty much all the necessities of home and was more spacious than I expected. Think rustic "glam"ping. It's a bit pricey if you're on a budget and not needing all the comforts, but is a good value for what you get. If you have a larger group, price becomes more and more economical. I think it would be nice place for a family. There is a list of instructions, but was pretty straightforward. I caution ladies that the plumbing does not accept feminine hygiene products - there is a sign, but it's a bit high and I almost missed it. Slept great and enjoyed the amenities. We didn't spend much time outside of nighttime at the yurt, but the surroundings were nice. The only foible is that the description notes, "complimentary loaf of Sue's Homemade Specialty Bread," which I assumed to be sourdough. We instead received some very tasty blueberry muffins during our stay, and later learned "sourdough" is a term for a longtime Alaskan. The more you know!

My husband and I stayed here again, this time with friends who enjoyed the large yurt as much as we…read moredid on our last visit in 2014. It is cozy and very comfortable, and it was great to be able to grill the salmon that we caught that day! It was also wonderful to see Sue again! Highly recommended.

Trailhead Lodging was a solid home base for two days in Seward. Very clean room, comfortable bed,…read morefree wi-fi, good bathroom/shower, free off street parking. Short walk to cute coffee house and a number of restaurants, and a few minute drive to the Harbor. Check in was a little wonky., mainly because I didn't follow directions they sent to me. I can't, in good faith, give it a 5 star review because it lacked amenities I would expect from a 5 star hotel, but it was a solid, relatively inexpensive place that met our needs.

We loved our stay here! The room was so comfortable and charming that I wished we had more time…read morehere. And ...oh that shower was a dream come true. After a long day of hiking we soaked in the steady water pressure and hot water like it was heaven. Nice! Tidy and clean...the microwave and coffee maker and outlets for phone charging are perfect. Perfect. Absolutely perfect.

Deanna was amazing! She went so far above and beyond for me to celebrate my in-laws 44th…read moreanniversary. You could tell by looking at a photo of them that they were sooo happy when they got to their room. Thank you Deanna and Van Gilder for making their stay so special.

I never received the full refund I was promised due to the horrific conditions of your hotel.read more

Went here for lunch on 7/17. Place was full so we sat at the bar. Place had ok amount of seating…read morein restaurant and more in bar. Place was clean. Bartender was friendly and took out order very quickly. We had the salmon sandwich and the macaroni burger. The salmon sandwich was good but they were very stingy with the salmon wasn't even enough to cover bread but tasted good. The macaroni burger on the other hand was huge i could barely finish it. The fries it came with were really good crunchy and well seasoned!

We came for breakfast on Sunday. There was no wait for a six top between 9 and 10 am. Everyone…read morehad pancakes but me, who chose the scramble. It was good but not spectacular. I was full before eating it all. There was a built in tip for party of six so they did not get more than 20%. I have never been a fan of forced tips but unfortunately all of society pays for bad tipping. If I were to be in Seward again, I would probably find something else.

I would not stay again at this hotel. We booked late and this was all we could get at $457 a night…read more Some things I expect at that price- 1. Not to have to pay $75 to check in early, even when the room is ready. 2. A smart TV. Heck I'd even be happy with a TV guide. Instead we got a list of crappy stations, that was all. 3. At this price I would expect a vote like the other hotels. 4. Breakfast was ok, like a Fairfield Inn. 5. A dresser or drawers to put clothes in would have been nice. 6. Shampoo and Body Wash but no Conditioner. 7. A microwave in the room would have been nice. 8. They have no gym. At this price I would expect at least a treadmill or two. Overall if they charged half what I paid I would have been happy, but at $457 I will pass and get a room for the same price or less overlooking the harbor.

Ok, Im with Andrew in this one and we don't agree on much. Don't come here unless you have to. We…read moredrove to Seward on a whim and figured we would stay at Harbor 360 where we always stay. Mistake... there was a tourist surge this weekend and they were full and they recommend we go to their sister hotel Gateway. I've been curious about this place since it was built recently. We got the last room. And let me tell you, what a sham. It charges the same fkng rates as Harbor 360 but is only a shadow of her. The rooms a clean and well kept and beds are comfy, but not worth the EXHORBITANT PRICES. For the same price I could be at Harbor with a pool, work out room, dock front view of the water and mountains, adequate parking, and nicer rooms with more amenities. Sigh. I wouldn't be so annoyed if the rooms were cheaper. Because the room is fine. But the fact that they charge the same price for something that offers significantly less services makes no sense. There isn't even enough parking here. There's no dresser for your clothing. The internet is slow as a slug. The water is blocks away. The microwave is on the 2nd floor (???? SO handy when im naked). Yeah, this set up is not worth 400 bucks during high season. Im glad im here during May and I got a local rate or I'd be IRATE.