DO NOT TAKE YOUR CAR HERE! Paul is very rude and unprofessional. I needed a motor replacement for a…read morerear window. After paying almost $900 it still didn't work. I took it back & when I picked it up the window still didn't work. Paul said he could refer me to the dealership. What are you a Dr and I need a referral? Then he tells me "have you heard how your car runs"? Of course I have, I drive every day. That's not the point. You were paid to repair a window & you didn't

Car was fixed as agreed. However, the front desk person and owner seemed suspicious of us...which…read morewas disconcerting. My momma wanted to pay with a check. She's a Vietnam veteran with CPTSD who rarely leaves the house. They wanted her to come down physically and swipe her card, which was just not realistic. They would not work with us on it and even hesitated to accept my partner's check card for some odd reason. Just because we are weird looking doesn't mean we are trying to get one over on anyone. We are honest people and expect to be treated as such, especially when spending 1600.00. I get that checks are going the way of the dinosaurs, and respect that any company can set their own policies and how they are enforced. All of that to say, seems to be a quality repair, but wouldn't go back because of the customer service.

Steve did an amazing job on my Supra. He handled the repairs professionally and also tuned it for…read moremore horsepower, and the car feels noticeably stronger and smoother to drive. He's incredibly knowledgeable, especially when it comes to European cars, and it's clear he takes pride in his work. He took the time to explain everything, was honest throughout the process, and delivered exactly what he promised. If you're looking for someone who knows performance tuning and quality repairs, I highly recommend Steve's European Garage!

We've been bringing our Mercedes to Steve's European Garage for years, and we wouldn't trust anyone…read moreelse with our vehicles. Steve is honest, knowledgeable, and always provides fast, efficient service without sacrificing quality. It's hard to find a mechanic you can truly trust, but Steve has consistently proven to be reliable and transparent. Outstanding customer service every time we highly recommend Steve's European Garage to anyone looking for dependable, expert automotive care.

Jim and his team of mechanics did a wonderful job fixing up my 1976 Triumph Spitfire. There are…read morevery few mechanics in georgia who could work on a car like this, even fewer who i could trust to take her apart and put back together. Kudos to you Jim, look forward to doing more business in the future.

Promises, not performance…read more Caveat emptor. If you have a lot of money ($100,000+) to spend, have no time limit, and like to hear the same canned excuses for why your car isn't ready as repeatedly promised, this place is for you. If you are considering using this business, do your research first. Look at multiple sources. Look at public records. UCC filings. Bankruptcy filings. Civil tax liens. How many recent good reviews are there and for how big a job? Notice the common themes of the critical ones. Then read the tone of the owner's responses, consistently disparaging clients who expressed dissatisfaction with their experience. My own recent horrible experience was very much like the others. But 10X worse. Maybe yours would be different. But be prepared for the same 5-6 tired responses to any problem you have, and then for personal insults. UPDATE: our car was picked up (unfinished) and trailered straight to a reputable shop in Marietta which has been here 40 years for inspection and evaluation of the work allegedly performed. They went through every charge for parts and labor. We discovered that the job done could have been done for HALF of what we paid. And the quality of work was unremarkable. Now, we have to put at least $15,000 more in to fix all of the new leaks and unfinished work, including three of the initial things we brought the car in for. (Window, lights and AC) Examples of work done before that needs to be redone now: Modify shift linkage to clear exhaust pipe transmission kick down linkage missing, replace transmission fluid leak from cooler line at back of transmission may need to have a new line made Parking brake cables need to be attached; cable is missing Both rear freeze plugs leaking Brake lights and turn signals not working (they worked when we brought the car in) Reseal both valve covers due to leaks Again, caveat emptor.

I used Mike to replace 2 catalytic converters on my car. He did the 1st repair in a timely manner…read moreand gave me a warranty sheet to send into the company, Cateran and the warranty was supposed to replace the part if it went out before 5 years. The part actually went out before 12 months, and then he alluded that the warranty wasn't worth the paper it was printed on. If I wanted the part company, Cateran, to honor their warranty I would have to leave my car with him for at least 10+ days so that Cateran could get a warranty rep to come out. Needless to say there was no way I could leave my car for 10 days, so I had him replace the catalytic converter again and pay again. In the interim before the 1st repair went bad, I had him replace the 2nd catalytic converter. He used the same parts company, Cateran, and gave me a copy of the warranty to send into Cateran, which I did again. Now that the 2nd CC has gone out before 12months, Mike will not take my calls. Additionally, I have reached out to Cateran regarding their warranty (email response only, no phone#) they have not responded as well. Buyer Beware!!

I had an aftermarket exhaust that another shop installed for me that caused drivability issues…read moreabout 3 years. The issues started showing up after I had the exhaust installed but I wasn't sure if it was actually caused by the exhaust. The issue was the exhaust vibrating during wet rainy days when cruising on the highway severely where it bashes against the chassis causing the car rear end to fishtail where I have to slow down and focus to keep it in the lane on the highway. My personal mechanic helped me confirm what the issue was and showed me on a lift that my exhaust was merely millimeters away from my drive shaft. She showed me the exhaust was mounted kind of crooked and an exhaust specialist can help me correct the fitment. I was disappointed with the previous exhaust shop I had the exhaust installed at so decided to try a different establishment and found my way to Haddad Discount Muffler which wasn't far from the previous exhaust shop I initially got my exhaust installed at. My biggest problem with the other exhaust shop is that the owner just lets his junior do everything practically unsupervised which lead me to the situation I was trying to resolve. The owner of Haddad Discount Muffler took more of an active role. After I described what was happening with my exhaust and showed him where the exhaust was rubbing, he told me what he can do to resolve it. I ask him about the price quote because he doesn't except credit so I will have to used debit, I had to make sure the job was within my means to pay. He quoted me between $100 and $200 which was a safe range for me. I then told him the exhaust tips was crooked, and I can never get them to be symmetrical. He said he can adjust them and spot weld them, so they stay in place. I then finally told him I got new tips in the back of the car and that is when he said, this may affect the price as he has to see how well they fit. Now he got his junior over to work on my exhaust. I was worried as I can never seem to get the people with the most experience to do the work, but the owner took an active role. He told his junior where to cut, where to weld, he shifted everything into place and lined up and measured everything meticulously and kept asking me if I'm happy with where everything was sitting. I was happy to see him measure the distance the exhaust tips sit from each other and how far the sit from the side and top of the bumper. The replacement exhaust tips I have given him to install were much shorter than old cheap tips they replaced. Mike was skeptical that they would fit but I told him they don't need to protrude if they hug the bumper neatly, I would be happy with it. When he was done, the quad exhaust tips were sitting tight and symmetrical within the bumper, vastly improved over the way the previous tips fit. He had his junior spot weld them in place, so they don't shift but allows for easy removal if taken to exhaust specialists. The price ended up being well under $200 and I was very happy with the job.

They got my older model Sprinter van (T1N) in for service after another shop wasn't able to fix a…read moreparticular part. They provided a fair and reasonable quote, with diagnostic photos and parts / repairs needing fixed. The communication was professional and courteous. They have earned another customer. Inna was wonderful to work with. Thank you !!

One of our Van broke down in Atlanta area, and my buddy,recommended me German Auto Solutions! These…read moreguys where professional and very reasonable! Vitaliy the owner is a very knowledgeable person, and very helpful! Thank you guys again ! I appreciate you!

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

Good people, good business! I love these guys! being knowing Jeff for years and he has always been…read morereasonable and fair.

Came into get my car fixed an they were rude an not helpful to the point I went across the street…read morean found a mobile mechanic and got it done 8 days before they could even "look" at my car save ya $ and time hopefully they sell the business and turn this into a food place -sugarhill home owner

This place has taken care of us for years .Vince(the owner) is without question the most honest and…read morehelpful mechanic ive ever dealt with. Better and more reasonable service than a dealership. This place keeps you updated as the work is being done. True professionals. curt and sharon

Vince, Holly, Blake and entire team at GPA are simply the best! Honest mechanics are hard to find…read moreand this is one of them. Treat you like family and genuinely care about you and your safety. Been going there for over 10 years and wouldn't think of going anywhere else.