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HRS Property Management

1.0 (4 reviews)
Closed 10:00 am - 5:00 pm

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Sanderson Management

Sanderson Management

(6 reviews)

Ongoing issues with my condo unit. Sanderson management chooses to ignore or use delay tactics to…read moreavoid dealing with it.

After my public post last week, I have received a very long threatening letter from Sanderson's…read morelawyers. I am editing my initial post, removing all editorial comments and personally identifiable information. I will simply be stating the facts. My story is a horror story. Like many other reviewers here, I would give them zero stars, if I could. I am an owner in a building managed by Sanderson. My experience with Sanderson employees was atrocious, since almost day one in the building. On March 10, 2023, I have filed a discrimination complaint against one of their employees, through their internal complaints system. Sanderson never acknowledged nor replied to my complaint. The Sanderson Property Manager assigned to our property, provided two affidavits that contradict each other. Before Superior Court she falsely claimed that she received 12 noise complaints from multiple residents against me. Two months later, when pressed by the CAT adjudicator during examination, she admits that there were, in fact, only 2 complaints from the same person, president of the Board for our corporation. During cross-examination before Superior Court, when asked to explain the discrepancy between her statements she answered" I am not aware why". As if she was not responsible for her own actions. Before CAT, she testified that she did not receive accessibility training. Months later, before Superior Court, she changes the story, again, and states that in fact she did receive accessibility training, but she made a mistake, she forgot she received it. The Property Administrator from Sanderson took inappropriate pictures of me and my service dog in the backyard of my own home to prove that I had 3-4 dogs in my unit, another blatant lie, of course. She falsely claimed that I did not allow the plumber, hired by the Corporation, to inspect my unit. My partner had the presence of mind to record a conversation with her, which clearly shows that not only did we allow the plumber to inspect our unit but graciously invited them to come back, if needed. Yet, based on two Sanderson's employees' false statements two legal actions were commenced against me, which caused me and my family tremendous harm. The Corporation lost the case before CAT, but the stress of a 10-month unnecessary proceeding had a devastating impact on my health. I have informed Sanderson of their actions, I have also informed them that the presence of these two employees, who made blatantly false accusations against me, is causing me increased anxiety. I cross path with them daily. They both continue to act as Property Manager and Property Administrator, for our property, despite my numerous complaints. I left my home, my first home in Canada, due to their constant false accusations and surveillance. I was terrified they will fabricate more lies. CAT adjudicator also admonished the corporation who was represented by the two Sanderson employees ". It is not unreasonable to conclude, in light of this degree of surveillance, that they felt, if not targeted, then very uneasy living in their home." The Property Manager, as representative of the Corporation and affiant in the CAT proceeding, attached stills from the camera in our building to her affidavit, to prove that our service dogs were aggressive. The CAT adjudicator, in her ruling, stated: "the video stills submitted by the corporation of the dogs which purport to suggest aggressive behavior do the contrary." I am a person with an invisible disability and their atrocious actions had a devastating impact on my health. Our Property Manager is aggressive, lacks basic understanding of condominium legislation, she once told me that she was not required to disclose a case before the Condominium Authority Tribunal in the status certificate, because, in her own words "CAT is a tribunal and not the courts, therefore is not legal action". I would absolutely discourage anyone who wants to buy a unit in a building managed by Sanderson

Provident Property Management - Provident Property Management

Provident Property Management

(1 review)

We owned 3 apartments on Eiwo Court, Waterloo, Ontario that were under Provident. We found it VERY…read moreDIFFICULT working with the office. We were paying fees but found their treatment of us very demeaning. It took a long time for them to get back to us but with them everything they wanted was ASAP. We were treated as though we had done something wrong. My husband hated dealing with them. The maintenance of the buildings was awful and nothing was done about it when we dared to mention it. We were so glad to sell the apartments and not have to deal with them anymore.

From the owner: Specializing in Residential, Commercial & Condominium Management…read more We offer a comprehensive range of services for all types of properties. The strength and competence of our management team consistently sets us apart from others. Each member comes qualified and is dedicated to your property. Our management team is trained in all aspects of service with emphasis on fiscal responsibility and will effectively respond to the spectrum of challenges that arise daily. With Provident Property Management Inc., you can trust that we are always looking out for your best interest and we intend to keep your business for a long time. Provident is able to maximize efficiency by using software specifically designed for property management and our clientele. This software enables us to record and analyze all areas of operation ensuring accurate and comprehensive record keeping. We have established specific controls to meet the needs of all our clients. Our objective is to maintain the highest level of Tenant satisfaction and comfort while controlling costs. We recognize that no two owners or properties are the same and therefore are responsive to your unique requirements. We develop a plan and structure that fits your goals, budget and deadlines. From accounting to the maintenance of your property, you can count on our team of professionals to meet and exceed your expectations.

HRS Property Management - propertymgmt - Updated July 2026

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