LMS has been a huge disappointment since moving into our townhouse complex in 2024. a simple…read morerequest to have a garbage bin for renovations took weeks to resolve. other maintenance request can go unanswered and neglected to the point of personal property damage (which of course, they're no responsible for which is convenient). I also had the displeasure of serving on the Board of Directors under this company for about a year and I had to step down because we'd go months without any form of communication. Questions are answered sparingly, if at all, and often require further follow up to get more information. If you're looking for a property management company, go elsewhere. You'll avoid Major headaches that way.

The staff rarely respond and never in a timely manner. I don't know how this company stays in…read morebusiness. The service is appalling because we don't get service. We wait years, yes, years to have requests completed. How do we fire a condominium company?

Excellent Property Management Company. Knowledgeable and caring. Diamond Award winner October 2017…read more The Record Reader Award Professional Services Favourite Property Management Company        Diamond              Sanderson Management Inc.

Ongoing issues with my condo unit. Sanderson management chooses to ignore or use delay tactics to…read moreavoid dealing with it.

We owned 3 apartments on Eiwo Court, Waterloo, Ontario that were under Provident. We found it VERY…read moreDIFFICULT working with the office. We were paying fees but found their treatment of us very demeaning. It took a long time for them to get back to us but with them everything they wanted was ASAP. We were treated as though we had done something wrong. My husband hated dealing with them. The maintenance of the buildings was awful and nothing was done about it when we dared to mention it. We were so glad to sell the apartments and not have to deal with them anymore.

From the owner: Specializing in Residential, Commercial & Condominium Management…read more We offer a comprehensive range of services for all types of properties. The strength and competence of our management team consistently sets us apart from others. Each member comes qualified and is dedicated to your property. Our management team is trained in all aspects of service with emphasis on fiscal responsibility and will effectively respond to the spectrum of challenges that arise daily. With Provident Property Management Inc., you can trust that we are always looking out for your best interest and we intend to keep your business for a long time. Provident is able to maximize efficiency by using software specifically designed for property management and our clientele. This software enables us to record and analyze all areas of operation ensuring accurate and comprehensive record keeping. We have established specific controls to meet the needs of all our clients. Our objective is to maintain the highest level of Tenant satisfaction and comfort while controlling costs. We recognize that no two owners or properties are the same and therefore are responsive to your unique requirements. We develop a plan and structure that fits your goals, budget and deadlines. From accounting to the maintenance of your property, you can count on our team of professionals to meet and exceed your expectations.

WORST EXPERIENCE EVER! Not even worth 1 star!…read more Awful housing service. would definitely not recommend, did not fix any problems. After leaving the room in top condition I was charged for a cracked window, and this was 3 months after I left. There are plenty of other rentals available, use them do not go through Domus, customer service is nonexistent!

terrible in more ways to count. terrible wifi, it goes it at least twice a day especially when you…read moreneed it most. there was mice and roaches even when no food was left out and the apartment stays tidy. Theres absolutely no parking and not to mention there's no dumpster so all the trash just sits their for 2 weeks.

Pam and Glenn of My Rental Unit were perfect. They managed a house, awaiting the time when my wife…read moreand I would move in. Their management made the whole thing virtually stress free!

From the owner: Client and tenant satisfaction are our top priority. Prompt responses to inquires.read more

Where to start, this place is horrible. My main issue is when their snow plow hit my car they kept…read morethe information from me and hung up on me every time we asked for the snow plow company or try to talk to someone about it. They also have broken appliances that take min 6 months to fix after 4 or 6 emails. They enter (literally just walk in) our unit with out calling or emailing and so does any contractor they hire, so if you value privacy, safety, and your personal belongings don't rent here. Also the front desk person is the rudest and sassiest person I've ever met. He should not work here or anywhere in customer service.

The absolute worst rental property ever! O only gave it 1 star because you can't give 0. They are…read morebullies and do not care about you at all. We had our heating broken for most of December - March and the issue was finally resolved after we refused to hand over our rent for the month when suddenly the parts they were waiting on for months just arrived. Their laundry service Sucks so much i always end up paying extra (like $5 every time) to get even one load of laundry done. They will reply to you emails when they feel like it and their phone support is entirely redundant. Every issue i've called them about all they say is "we'll pass on the message to your building supervisor and when i ask them for someway to CONTACT the building manager they say they're not allowed to give out that info ??? . worst decision of my life, save yourself a lot of frustration and don't rent from them, even if they're cheap it'll cost you more in the long run.