Ace Hardware is kind the original Home Depot/Lowe's. A chain hardware store that doesn't really…read morehave that chain feeling. I've only been in this store once so I can't comment on the customer service but they are one of the bigger Ace's I've been to. They carry almost anything related to home and/or garden. Decent selection of tools too. The entrance for this one is actually in the back where there is a parking lot. There is street metered parking too. The lot gets full depending on the time of day. It's shared with the other businesses on the block.

Because of the stock and the prices, I often have to leave this Ace Hardware empty handed. Once, I…read morecouldn't even find a good pair of needlenose pliers. They only had one model and it had a super stubby tip. No thank you. So this place can be disappointing. But at least its local. The real problem is that some of the men here are openly nasty to women - while NOT being nasty to the male customers. Is every one in the store like that? No. Not at all. But if you're a woman, and you visit this Ace Hardware Crossbay Harware, be prepared. The old timey, bullying, chauvinistic, women-are-stupid attitude is alive and well in some of the men here. Yeah. In 2025.

I used to frequent this shop when I was a teenager living in the neighborhood. I decided to return…read morehere because I couldn't find a Hardware Store or a store that made keys locally. I decided to come straight to Big Apple Hardware Store after work on a Wednesday afternoon due to the hours stating that they were open until 7pm. I got off at 4pm and decided to take the 25 min trip to the store via bus and walked about 10 mins to get to the location. Upon walking up to the store I see an employee getting ready to close the gate. There was still another employee inside. I asked him if I could get a key made, but he told me no. I said well what time do you close because the Yelp hours say 7pm. He said that they close at 4pm. Is that so? I looked at him in bewilderment because it was now a quarter to 5pm. I cursed, released a long sigh, and marched off because not only did I waste time trying to get a key made, but there were no updated hours reflected on the website. To say that I was vexed is an understatement. I decided to to come back the following day on a Thursday and much to my surprise they were open. As I waited on line to get a key made. The employee rudely told me to go to the other side to get the key made. Quite frankly I'm not a fan of this place and the management has since change from when I used to come here. Not only are they rude but the way they conduct business is an abomination. If I didn't need a key made I wouldn't waste my breath or time here.

It's a local hardware store that's close to me and I don't have to commute to a Home Depot. I only…read morecame here like twice to buy lightbulbs. The staff were super quick in helping me get what I needed and they were very friendly and helpful. I was in and out of the store within five minutes.

This place has most basic hardware stuff but it doesn't have a good selection of nails/screws/bolts…read moreif you're looking for something specific. Staff wasn't particularly friendly

Great little all American hardware store, minus the shoddy reception…read more The store reminds me of the cozy little mom and pop shops of the 70's and early 80's that stocked the little nuts and bolts, fittings, washers, paint brushes and all other nick nacks and patty wacks. Nice gardening section to the very front and outside of the store, including lots of bright light and low light plants for the apartment peeps. Soils, potting mix and plant food all available at excellent prices.

I was very impressed by how much this Home Depot has improved its customer service. I visited…read moreearlier today and was greeted by a super friendly group of employees. Brian asked if I needed help and went above and beyond to assist me. He walked with me to the blinds section, helped me pick out a lock, and then guided me to the lighting department. He was knowledgeable in every area and able to answer all of my questions. It used to be that employees only worked within a single department, so it was refreshing to receive such comprehensive assistance. Thank you, Brian, for providing outstanding customer service and making my shopping experience so enjoyable!

I attempted to order, ONLINE, a snow shovel on March 4th. I used the Home Depot credit card. I…read moreimmediately received an email from Home Depot cancelling my order. The shovel was never shipped by my credit card was charged. I have contacted both HD and Citibank to dispute the charge. Citibbank said I do not have to pay until the get a response from HD. HD's customer service says I have to physically go to the store to try to get a refund to an online purchase that was never delivered. There is no merchandise to inspect, no restocking fee, HD cancelled the order. Simply reverse the charges. Absolute terrible customer service -online, Chat and FaceBook.

Graham is an amazing person. Extremely helpful after speaking to him I felt confident in the…read moreproject I was about to tackle. He gave me the guidance I needed fast and efficient. Graham is a plumbing GOD very professional. Thank you Graham and everyone at CG Plumbing supply Corp.

Although I no longer live in the neighborhood I still take the time to travel to C & G Plumbing…read more The staff is courteous and extremely knowledgeable to assist you in your plumbing needs. I would recommend them for your plumbing supply needs.

Gotta love and support the local independent shops! Manager Steve helped me out greatly with my…read moreissue at home. I found my local hardware shop.

Recent visit enable me further equipped to cull out weeds with garden gloves and a pruner. An…read moreassociate took the time and fully exercise patience to answer all my questions as I only have basic gardening knowledge. To be ready, willing and able equipped with tools enable homeowners work smarter not harder. Both gloves at $5.99 and pruner at $11.70 totaled an utter $25.00 with sales tax but are good quality items. Avoid interacting with the female cashier as she only rings and have no interpersonal skills with customers. She THREW the store's business card at me with a rude scowl look! Shop Rite Hardware is my redeemer!

Went to Home depot,92-30 168th street, today (7/5/25) to look at shower heads, in plumbing. While…read morediscussing whats best for us, an employee (female African/ Jamaica American) walked over and said "3 grown men standing over there not knowing what they doing", instead of helping us. My dad is disabled, That lady was disgusting and disrespectful. We know what we are doing, we were just looking at the products. I used to love this store and gave it a good reviews in the past. I spoke to the manager at the time, he apologized, but i don't think anything will be done. I'll contact corporate.

I hate this location so much they stay with rude workers barely anybody handful. This one guy was…read morelistening to music and all i did is ask him for help and refused to help me. it was the worse experience i have ever had. I was upset and didn't even find anything i was looking for since the workers refuse to do anything. if people don't want to do their job maybe they shouldn't work there. Hate this Home Depot, won't be back anytime soon.

Upon arriving to the establishment, I was pleasantly greeted by the staff behind the counter. Sales…read moreperson asked if I needed anything in particular, which I then informed them of the plumbing issue I was currently having in my apartment. Staff made suggestions on the most appropriate solution and guided me on making the correct purchase. Staff was helpful and establishment was well stocked and neat. Items/products are also competitively priced; can't go wrong with stopping by 1010 plumbing for all electrical and plumbing needs.